Change Case - Large Volume

Hi,

Due to a system change I now have over 1,000 records that need the change case launched. Is there an efficient and quick way to do this?

Thanks, Mai 

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Hi!



Currently there is no possibility of mass records edition (like assigning an owner to multiple records), however, you can do it with the simple business process. Here is the example with the Accounts.



I used to have different owners:

image.png



 but after running this process

image.png

 all of them were changed to the Supervisor:

image.png



 We have already registered the idea for our R&D team to implement this functionality in further releases. I will assign your case to this project in order to increase its priority.  



Best regards,

Anton

Yes please !

Anton Starikov,

Could you please reshare your pictures - they are not shown now. And changing Case is not the same as changing Owner, as I understand



Thank you!

Vladimir

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