Hello Fulgen,

 We have already registered the idea for our R&D team to implement this functionality in further releases. I will assign your case to this project in order to increase its priority.  



Best regards,

Bogdan

Hi Fulgen,

I've added a custom section to the RequiredModels array for the model where the rule is located and I was able to get the result. The code was:

Terrasoft.sdk.Model.addBusinessRule('Contact', {
    ruleType: Terrasoft.RuleTypes.Custom,
    triggeredByColumns: ['Age'],
    events: [Terrasoft.BusinessRuleEvents.ValueChanged, Terrasoft.BusinessRuleEvents.Save],
    executeFn: function(record, rule, column, customData, callbackConfig) {
		var isValid = true;
        var store = Ext.create('Terrasoft.store.BaseStore', {
			model: 'UsrCustomSection'
		});
		var queryConfig = Ext.create('Terrasoft.QueryConfig', {
			columns: ['UsrIntegerTest', 'Id'],
			modelName: 'UsrCustomSection'
		});
		store.loadPage(1, {
			queryConfig: queryConfig,
			callback: function(records, operation, success) {
				var loadedRecordTest = records[0];
				if (loadedRecordTest) {
					var integerTest = loadedRecordTest.get('UsrIntegerTest');
					if (integerTest) {
						record.set("Age", integerTest);
					}
				}
			},
			scope: this
		});
        Ext.callback(callbackConfig.success, callbackConfig.scope, [isValid]);
    }
});

So once the age for a contact is modified it get's the value from the UsrIntegerTest column of the UsrCustomSection model and it worked correctly. Try the same approach on your end.

Best regards,

Oscar

Oscar Dylan,

Hi Oscar, did you add your custom object in your mobile manifest? It is not working using "store.loadPage" do I need to add my custom object in mobile manifest?

Fulgen Ninofranco,

Hi,

Yes, I've added it as the required model for the "Contact" model in the manifest and also added it as a section to the mobile app:

"Models": {
		"Contact": {
			"RequiredModels": ["Order", "UsrCustomSection"],
			"ModelExtensions": ["UsrContactAgeRule"]
		}
	},

Best regards,

Oscar

Hello Moheman,

usually, all the users under the All employees role can be set as owners.

Please note, that custom filters can also cover up users from being added to the owner field.

You can find more information about creating activities here:

https://academy.creatio.com/docs/8-0/user/crm_tools/activities/create_a…

Regards,

Gleb.

Hi Fulgen,

There is no example of using ESQ inside the business rule that is triggered upon a record save. But you can try creating a server-side logic that will be triggered upon the record save (either a process in the object or using the EventListener) that will then send a push notification and stop record saving in case some conditions are not met. To send a push notification you can use the following construction:

var userConnection = this.Get<UserConnection>("UserConnection");
var pushNotification = new PushNotification(userConnection);
var sysAdminUnitId= new Guid("85AEEF58-0827-41E0-BFC8-1C1DC7D97B6C");
var title = "Validation error";
var message = "Message text";
pushNotification.Send(sysAdminUnitId, title, message);
return true;

also

Terrasoft.Configuration

Terrasoft.Core

Terrasoft.Core.Factories

assemblies should be added to the code (or the process using). The sysAdminUnitId parameter is an Id of a user that should receive this message, can be dynamically received using the

(Guid)UserConnection.SystemValueManager.GetValue(UserConnection, "CurrentUserContact");

construction and SelectQuery class request to the database to get the SysAdminUnit Id value by ContactId.

Best regards,

Oscar

Oscar Dylan,

Hi,

How about using "store.loadPage". I think it is possible to use this, however it is not working for custom objects, it is only working for OOB objatcts like Contacts and Accounts. Any idea about  "store.loadPage"?

Hello,

Please note that you should register such questions as Cases for our Support team, as we will need to check your instance to see what the problem is. So please, register a new case and provide us with all the details there.

Kind regards,

Mira

Hello,

Could you please elaborate on your issue?

Thank you,

Artem.

for example -> some processes are scheduled in creatio scheduler to execute at some point of time. But at that time process start but never finish and still in running state after long long time. 

Why process stuck in running status? anyone can help!

Shruti,

The reason might be in the application restart.

If RabbitMQ is not configured to your instance - all data about the running processes will be lost when the application is down or restarted.



To fix the issue, please use RabbitMQ. It will save the data about the running processes in RabbitMQ memory.

 

Best regards, Alex.

Hello, Lirzae!

Please try to upload the report again but with an open browser console (press F12 to open it) and provide us with a screenshot of that. 

There might be errors that could help us find the cause of the issue.

Best regards,

Kate

Hello Rishabh,

I am afraid the used method presented in the referenced post will not work for your current need as you seem to have some replacements in the system. There are some alternatives, though.

First of all, it is recommended to create a section based on the object you need. This will give a lot of functions to work with the required entity.

If it is needed to work with lookups only - in your case, the easiest solution will be to populate it directly via the Lookup section (as it is done by default).

We are already working on the mentioned problem, and in future releases, there will be a specific tool to create advanced edit pages for lookup. (Planned for version 8.0.3)

I hope my answer was helpful to you.

Best Regards,

Dan

Denis Bidukha,

hey,

there is a tool now for create advanced edit pages for lookup?

thanks.

noyzada,

Hi! 

Yes, it is available if your version is 8.0.3 and higher.

The advanced lookup edit page may be created in Freedom UI designer and the required Object (lookup) should be chosen as a source.

Best Regards,

Dan

Hello Petrika, 

Please check whether you portal user has the needed access rights and can access other Contacts records, the issue may occur if the user doesn't have access to the Contacts records.

Best regards,

Anastasiia

That was the issue. Thank you Anastasiia

Hello Petrika, 

Yes, you can access here only Contacts that have existing system users. 

Best regards,

Anastasiia