Hello community,

 

Is there a way to display the print button and allow portal user to download reports including fastreports. I tried giving access to specific objects and adding them in "List of objects available for portal users" lookup. After adding this configuration the print button is shown but I cannot download fast reports due to access rights and the following message is shown "Failed-Forbidden". 

This message is only shown for fast reports printables. Word printables are downloaded successfully. Is there something that I'm missing in the configuration?

 

Thank you,

Lirzae

Like 2

Like

1 comments

Hello, Lirzae!

 

Please try to upload the report again but with an open browser console (press F12 to open it) and provide us with a screenshot of that. 
There might be errors that could help us find the cause of the issue.

 

Best regards,
Kate

Show all comments

Hello Creatio Community!

I can not acces the Portal. This happens when I try to login as e Portal user. Printscreeen below 

This is time-sensitive. Thank you in advance 

Petrika

Like 0

Like

5 comments
Best reply

Petrika,

also, please check if the "State of feature" is included in the lookup and that both "Feature" and "AdminUnitFeatureState" have operation permissions enabled in the Object permissions section.

 

Best regards,

Max.

Hi Petrika,

 

Please make sure that both the "EnableCustomPrefixRouteApi" and the "UsePortalDataService" features are active in the system. To do that,

run this script:

 

select * from AdminUnitFeatureState where FeatureId = '17ED5BE9-CA87-42A4-A761-3466DBABF925' or FeatureId = '45D7102E-42D5-4E61-ADF8-77F00CD2F3E8'

 

Please note that the FeatureState column needs to be equal 1 and the SysAdminUnitId has to be equal '720B771C-E7A7-4F31-9CFB-52CD21C3739F'

 

The "EnableCustomPrefixRouteApi" feature enables web services custom routing and restricts SSP user access services without the /ssp prefix.

And the "UsePortalDataService" one divides services into the portal and non-portal ones.

 

Best regards,

Max.

Max,

Still doesnt work Max. Select query

Result

Still the 403 response

What should i do ?

 

Petrika,

 

In the inner web.config file please check the following line:

<add key="UsePortalDataService" value="true" />

it needs to be set to true.

Also, please check the "List of objects available for portal users" lookup if the "Bpm’online functionality" is included in it.

 

Best regards,

Max.

Petrika,

also, please check if the "State of feature" is included in the lookup and that both "Feature" and "AdminUnitFeatureState" have operation permissions enabled in the Object permissions section.

 

Best regards,

Max.

Thank you very much for the professionalism Max.

Feature and AdminUnitFeatureState didnt have permissions. This solved the issue.

Best Regards Petrika

Show all comments

Hi. I have read the articles about Portal Users that are available;
What portal users are. How to create them. How to set up their rights.

But what I want to know is what can't they do? Surely there must be some limits of a Portal User compared to a full licensed user.

Or is this just a result of what I allow my Portal users to do in my environment? Although I agree and understand that it would not be recommendable to let a Portal user do anything.

 

Best regards,

 

Like 0

Like

1 comments

Dear Julius,

The application portal is a part of the platform used by external users and it is limited. There is no way to turn the portal user into the regular system user. The portal users' functionality is limited by the licenses and the objects permissions. Apart from that, there are a lot of back end functionality which is not compatible with the portal users. For example the portal users will not be able to run the database triggers for majority of the default functionality, access the portal through mobile application, run bulk emails, etc. Basically, there is no point to allow external users to use the application through the portal as a regular company employee. For this purpose, it is better to create a regular user for this individual. Theoretically it is possible to allow external users to use the application functionality on the company employee level, however it can only be done with the help of separate development project. 

Best regards,

Dean

Show all comments