In the angular code editors and WorkspaceExplorer in Creatio 7.17 there are toast notifications from the Angular Material Snackbar library that shows when you save or publish a schema, compile the configuration, etc. (the little black toast notification that displays in the bottom-middle of the screen after the save is complete)

Is it possible to use snackbar notifications in the client as well? Is there some module that wraps that functionality that can be used from client schemas?

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Hi Ryan,

 

We used a standard snack-bar as in the example here: https://material.angular.io/components/snack-bar/examples and wrapped with the service.

Here is an example: 

 

Bogdan Spasibov,

Hi, could I use a code similar to this in a task script in a process?

For example, on a page, a user clicks on a button to do something, the button executes a process and I want to inform the client that it is processing what the process does.... 

Julio.Falcon_Nodos,

Yes, I do this often and it works great. You'd need to:

  1. Send a message from the process to the front end. See https://customerfx.com/article/how-to-refresh-a-page-from-a-process-in-…
  2. Have some code somewhere that listens for the message. See https://customerfx.com/article/receiving-server-side-messages-in-a-crea…
  3. Then display the toast message. See https://customerfx.com/article/displaying-toast-message-popups-from-cre…

 

I've typically done this by making a generic process I can use as a subprocess. It sends the message to the client. Then I make a generic script loaded from MainShell or MainHeaderSchema that listens for the message and displays the toast. It makes it simple and generic to use and works on any page.

 

Ryan

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Hi, i have an issue when i Show Confirm dialog in a page but when i selected it's close dialog and page but process still running, it is

not completed. Anybody know this issuse ?

diff: /**SCHEMA_DIFF*/[
			{
				"operation": "merge",
				"name": "Button-be6148b819154a0791eaee8f1635d859",
				"values": {
					"enabled": true,
                    "click": {
                      "bindTo": "confirmRegistrationWriteOffContract"
                    },
				}
			},
methods: {
          confirmRegistrationWriteOffContract: function() {
            var message = this.get("Resources.Strings.RegistrationWriteOffContractRequestMessage");
            Terrasoft.showConfirmation(message, function(result) { 
              if (result === Terrasoft.MessageBoxButtons.YES.returnCode) {
                this.onSaveButtonClick();
              }
            }, ["yes", "no"], this);
          }
        },

 

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Hi, i added a button into page and i want to show a dialog confirm. When i selected "Yes" the dialog and page is close but the next Actions of Process keep running, this is not completed. Someone can explaint it for me thanks :(

methods: {

          confirmRegistrationWriteOffContract: function() {

            var message = this.get("Resources.Strings.RegistrationWriteOffContractRequestMessage");

            Terrasoft.showConfirmation(message, function(result) { 

              if (result === Terrasoft.MessageBoxButtons.YES.returnCode) {

                this.onSaveButtonClick();

              }

            }, ["yes", "no"], this);

          }

        },

 

diff: /**SCHEMA_DIFF*/[

            {

                "operation": "merge",

                "name": "Button-be6148b819154a0791eaee8f1635d859",

                "values": {

                    "enabled": true,

                    "click": {

                      "bindTo": "confirmRegistrationWriteOffContract"

                    },

                }

            },

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Hi,

I am using the "Save Printable" business process element ('Save printable' process element | Creatio Marketplace) to create a printable and attach it to an Order as a PDF, but instead, it always creates a word document. Here is a video to show the issue: https://www.screenpresso.com/=q6LEd

 

The process runs with no errors, but instead of creating the PDF, it creates a Word doc.

 

Is there a missing parameter here or something that needs to be set to generate the document in the format needed?

 

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I am not certain but there was an update from Creatio last year that removed the PDF function from Printables. Already existing Printables were still able to be converted to PDF, but new printables would not be able to. I am not sure if the Marketplace addon uses a distinct function to convert to PDF or uses what Creatio was using. I have used this element before and it worked but the Printable object may have been created before the Creatio patch that changed this function. 

I am not certain but there was an update from Creatio last year that removed the PDF function from Printables. Already existing Printables were still able to be converted to PDF, but new printables would not be able to. I am not sure if the Marketplace addon uses a distinct function to convert to PDF or uses what Creatio was using. I have used this element before and it worked but the Printable object may have been created before the Creatio patch that changed this function. 

Hello Rommel, Reid,

 

The “Save Printable” business process element uses the base functionality for generating printables.

Reid is absolutely right that Creatio products enable generating only the .docx files at the moment. The same refers to the add-on.

Hope this helps.

Have a good day!

Hello,

 

Any alternative to convert the word document to PDF or any fix to use the "Save Printable" business process element only for the conversion for the latest Creatio version?

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Question

Hi Community,

 

Where can I find in academy the discussion related to different creatio classes. Please share link please. Thank you so much.

 

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Hi Fulgen,

 

All the information available on JS API that is used in Creatio can be found here https://academy.creatio.com/api/jscoreapi/7.15.0/index.html

 

Best regards,

Oscar

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When our users click on Display Data, they are required to click select more over and over again. Is there a way to increase the default number of records when using Display Data from a Dashboard?

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Hello Cricket,

 

Hope you're doing well.

 

At the moment the base logic of the application doesn't allow to show you either more or all the records after clicking on the 'Show more' button. I have informed our R&D department about this case so they could consider enhancing the following functionality in the upcoming releases.

 

Best regards,

Roman

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How to access redis cache data in section or edit pages? Is it possible to access the same only with client code without involving server code?

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Hello,

 

Please check this Academy Article. This one should help you to achieve your business task.

 

Best regards,

Bogdan

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Hello Creatio !

 

We've notice a bug in 7.17 with Creatio Outlook Connector. 

Apparently when you add Office 365 mailbox account in Creatio and add a Journal entry in Outlook - Creatio thinks that this is an email, and pull it to CRM as an email.

Its looks like this (see attachment).

 

I've tried to reach Creatio support with this, they told me thats an Outlook problem that Creatio pulls journal entry as an email. Funny it is.

 

Question is: will this gonna be fixed or in order to use Creatio Outlook connector we must dont use Journal in Outlook?

 

File attachments
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I registered at aspose cloud, made an app.  Got the client id and secret, and put those in the settings in Creatio.  But when trying to print, get this error:

 

 

Request Error

      The server encountered an error processing the request. The exception message is 'Bad Request'. See server logs for more details. The exception stack trace is: 

         at Aspose.Words.Cloud.Sdk.RequestHandlers.ApiExceptionRequestHandler.ThrowApiException(HttpWebResponse webResponse, Stream resultStream)

   at Aspose.Words.Cloud.Sdk.RequestHandlers.ApiExceptionRequestHandler.ProcessResponse(HttpWebResponse response, Stream resultStream)

   at System.Collections.Generic.List`1.ForEach(Action`1 action)

   at Aspose.Words.Cloud.Sdk.ApiInvoker.ReadResponse(WebRequest client, Boolean binaryResponse)

   at Aspose.Words.Cloud.Sdk.ApiInvoker.InvokeInternal(String path, String method, Boolean binaryResponse, String body, Dictionary`2 headerParams, Dictionary`2 formParams, String contentType)

   at Aspose.Words.Cloud.Sdk.RequestHandlers.OAuthRequestHandler.RequestToken()

   at Aspose.Words.Cloud.Sdk.RequestHandlers.OAuthRequestHandler.ProcessUrl(String url)

   at Aspose.Words.Cloud.Sdk.ApiInvoker.<>c__DisplayClass10_0.b__0(IRequestHandler p)

   at System.Collections.Generic.List`1.ForEach(Action`1 action)

   at Aspose.Words.Cloud.Sdk.ApiInvoker.InvokeInternal(String path, String method, Boolean binaryResponse, String body, Dictionary`2 headerParams, Dictionary`2 formParams, String contentType)

   at Aspose.Words.Cloud.Sdk.WordsApi.ConvertDocument(ConvertDocumentRequest request)

   at Terrasoft.Configuration.AsposeCloudPdfConverter.Convert(Byte[] data)

   at Terrasoft.Configuration.ReportService.ReportService.GenerateMSWordReport(String urlTemplateId, String urlRecordUId, Boolean convertInPDF)

   at Terrasoft.Configuration.ReportService.ReportHelper.CreateReport(String entitySchemaUId, String reportSchemaUId, String templateId, String recordId, String reportParameters, Boolean convertInPDF)

   at Terrasoft.Configuration.ReportService.ReportService.CreateReportsList(String entitySchemaUId, String reportSchemaUId, String templateId, String[] recordIds, String reportParameters, Boolean convertInPDF)

   at SyncInvokeCreateReportsList(Object , Object[] , Object[] )

   at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)

   at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)

   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)

   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)

   at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

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Hi Chris,

 

Here is the feedback we received:

You need to check the values in the Creatio system settings connected to the Aspose service.

Please use the screenshot below to check whether the Aspose setting values match the respective system settings in Creatio.:

 

 

After you apply the changes, we recommend you to log out and log back into Creatio for checking the updates.

 

Hope this helps, 

Have a good day!

Hi Chris,

 

Thank you for your message.

We have forwarded your request to the responsible team.

We will get back to you with a solution as soon as we receive their feedback.

 

Have a good day!

Hi Chris,

 

Here is the feedback we received:

You need to check the values in the Creatio system settings connected to the Aspose service.

Please use the screenshot below to check whether the Aspose setting values match the respective system settings in Creatio.:

 

 

After you apply the changes, we recommend you to log out and log back into Creatio for checking the updates.

 

Hope this helps, 

Have a good day!

Thanks!  That worked.

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Hi, 

 

We would like to manage our event by using Creatio, with the following flow, using a marketing e-mail and a process.

 

The flow is: 

 

1. A marketing e-mail is sent to the contact (Invitation).

 

2. When clicking on the e-mail's link, the contact goes on a landing page where he can submit his informations. Once this form is submitted, the contact is added to the audience of the event, and he receive a confirmation e-mail containing a QR code. 

 

3. The day of the event, the QR code will be scanned at the entrance. This QR code lead to a second landing page, where the hostess can validate the contacts informations. AT THIS POINT, THE CONTACT "EVENT RESPONSE" IN THE EVENT AUDIENCE SHOULD BE UPDATED FROM "PLANNED" TO "PARTICIPATED". 

--> And this point doesn't work, in all the tests we've made, all the contacts are stuck at the second landing page step...

 

4. Two days after the event (after the event's response would have been changed from "planned" to "participated", the contact would receive the last e-mail to thank him for his participation.

 

Info:

-The "modify Data" element is used to updated the event response after the second landing page is submitted. 

-The email containing the confirmation of the inscription to event (including the QR code) is generated by a process, and is not part of the marketing campaign. 

 

Any one of you could help us to resolve this issue? 

Any other solution that the one we're currently trying? 

 

Thank you very much for your help! 

 

Best,

 

 

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Hi Jacob,

 

Can you please contact support@creatio.com for further assistance regarding the topic?

 

Thank you!

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