Hello,

Is there a way to configure a field's logic in client module like,

If condition A, use lookup A

if condition B, use lookup B

Can you provide a sample code for it? 

Thank you!

I am trying to convert a lead in to a opportunity based on a field value.Below is the workflow i have configured. But it is showing an error upon saving. can someone explain me easily what this is and how to fix this issue.

Hi I just have a question about filtering using a cross reference object. I have created a Cross reference object that has using two lookups as its cross reference, one from Service another from Fee Method. I want to use this cross reference object as a filter to a different object that has a Fee Method lookup within the object. I'm not sure how achieve this

I am getting the following error following logging in as Supervisor to a local deployment of Creatio:

{
    "Code": -1,
    "Exception": "Microsoft.Data.Sqlite.SqliteException: SQLite Error 14: 'unable to open database file'."
}

Any insight as to a fix appreciated.

Hi Community,

I am trying to create a monthly summary (email sent, emails delivered, emails open, email bounced, number of clicks & Open rate) of email totals using pivot table in Dashboards. I have created group rows - Year and Month from Finished on Date on the email object using calculated field. Open rate is Number of opens in a month/number of emails sent in a month. When I am trying to create a calculated field Open Rate, it is calculating open rate for each row first and then summing up for the month. I want this to sum up both opens & sent on month first and calculate open rate later. How should I go about it?

Thanks

Hello,

I've have successfully implemented OAuth 2.0 using the Identity Service provided with Creatio Studio (v 8.1.3) but I have not figured out how to use Refresh Tokens.

Can the OAuth 2.0 Refresh Token be implemented using that service? If so, how do I get a Refresh Token?

Thanks,
Jose

I'm working on a custom campaign element, and everything works good. But when I add my custom campaign element in the campaign BP this box appears. And don't explain much about this warning, and with this, I can't save the changes in the Campaign BP if my custom element continue in the BP.

Observed even for a newly created and saved empty process.
Observed on different sites and accounts.

Code generation and recompilation do not help.

Since there is no message for the user - this is obviously a system bug.

How to fix this?

 

Hi all,

I have some business processes, that serve the purpose of sending pre-configured emails manually to my contacts. However, the users are allowed to choose not to send the email - this way, the business process is not completed, it stays running.

My issue is that I have a GDPR deletion business process, that should delete every email connected to an affected contact. However, if the contact had at least one email that was not sent (but was left a draft), the deletion business process will be stuck, because the email to be deleted is still used in a running business process.

I am looking for any suggestions on how I could get around this problem.

Hello all,

We have a Growth platform plan, therefore I cannot enter the "Setup appearance" setting, where I would be able to add new Desktops and even modify the access rights of existing Desktops.

I can accept that I am only allowed to use the existing desktops (which I can customize fortunately), but modifying the access rights is an important feature that should be available with Growth plan as well.

Is there maybe a way to do it, that I am not aware of?