Hi Community,

I have three objects: Contact, Accounts details, AccountContact. Contacts has contact details unique on email address. Contact and Accounts details have many to many mapping with AccountContact being the mapping table. We have created lookups in accountcontact table on contact and accounts to get the mapping. Now we want to show all the accounts in Accounts details for a contact in an expanded list on the contact form page. How do we reach from contact object to accounts via accountcontact object? Screenshot of the properties of expanded list attached

Hello. One of our recent emails had quite a few "delivery errors". When I went in to look more closely, the Reason Details says "Reason details: Sending failed and all attempts to resend failed" 



While it's clear the sending failed, there's no detailed context as to why it failed (i.e. Invalid email, unsubscribed, etc). Please advise on how to gather more concrete and detailed data. Thanks.

 

Hi Team,

When creating a new custom UserTask, I notice that certain field types like 'Unlimited length text' and 'Localizable String' are available in existing UserTasks but are missing in my custom UserTask.I would greatly appreciate any assistance with this. Thank you in advance.

Regards,
Mahalaxmi.G

Hello,

I need the record registry on the sidebar page to automatically refresh when the page is opened. I'm trying to use crt.HandleSidebarOpenRequest (version 8.1.4). Here is my code:
 

   handlers: /**SCHEMA_HANDLERS*/[
   {
   request: "crt.HandleSidebarOpenRequest",
   handler: async (request, next) => {
   console.log("Обробник викликано");
   const result = await next?.handle(request);
   console.log("Після next.handle(request)");
   const handlerChain = sdk.HandlerChainService.instance;
   // Оновлюємо дані при відкритті сторінки
 
   await handlerChain.process({
       type: "crt.LoadDataRequest",
       $context: request.$context,
       params: {
           config: {
               loadType: "reload",
               useLastLoadParameters: true
           },
           dataSourceName: "DataGrid_69bg53fDS"
       }
   });
   console.log("вуцауца");
   return result;
}
   }

       ]/**SCHEMA_HANDLERS*/,

However, the handler is not triggering. Could you please help?

We have setup our Google Workspace emails inside Creatio and we can send and receive emails from the platform.

When we click an email link inside a contact, a browser opens up with 'about:blank'.

I have downloaded a windows email app on my pc thinking that would solve it but still not able to get it to work

Hello Community,

I have a few questions about GUIDs:

Q1. Is it possible to create custom GUID series for different standard objects? 
 

For example, can I generate custom GUIDs where every customer record starts with `0000001`, contacts with `0000002`, and orders with `0000003`?
  - Example:
    1. Customers: `0000001-3cfa-4daf-a93c-632cb2420805`
    2. Contacts: `0000002-4akk-5fhg-d19c-42080asb2420`
    3. Orders: `0000003-4akk-5fhg-d19c-42080asb2420`

Q2. Can I identify the Object Name just by looking at the GUID of a record?

Regards, 

Ajay

Hello Community, 

I wanted to read a base 64 string of an image which is in android device. Also have creatio application installed in Android device. 

Now, I wanted to read an image as base 64 string format in android device from creatio, 

When I tried to read, it says undefined or null. 

Can someone help me to resolve this issue? 

Any suggestions are really helpful. 

Thanks

Gargeyi.G

Hello

It is posible to save a file in creatio from a base64 string? I have a web service that allows me to request a document by an id to an external service and it responds with the document in a base64 string, so I would like to know if it is possible to convert that string into the file and save it in some record on the platform.

Thank you 

Hello. 

I'm doing an Web services to send a document to sign, the api request the Url of the document so I'm using the following link https:[creatio instance]/0/rest/FileService/GetFile/70ec5d9f-a55e-4f5c-8f59-30d2c5149c4a/ef68e95e-ef77-eddf-dfa8-685557ee4875

70ec5d9f-a55e-4f5c-8f59-30d2c5149c4a correspons to the  UId from the SysSchema table where the attachments are stored and the ef68e95e-ef77-eddf-dfa8-685557ee4875 is the Id of the attachment. This URL allows me to dowloand the document to my computer, so I know that is the right link but when I used it in the web service it says that there is no document. 

The json of the request is the following 

{
 
    "url_doc": {
 
        "url": "https://151929-crm-bundle.creatio.com/0/rest/FileService/GetFile/70ec5d9f-a55e-4f5c-8f59-30d2c5149c4a/ef68e95e-ef77-eddf-dfa8-685557ee4875",
 
        "name": "Contrato.pdf"
 
    },
 
    "stickers": [
 
        {
 
            "authority": "Vinculada a Correo Electronico por Liga",
 
            "stickerType": "line",
 
            "dataType": "email",
 
            "email":"laura@artica.digital",
 
            "data": "laura@artica.digital",
 
            "imageType": "stroke",
 
            "page": 0,
 
            "rect": {
 
                "lx":74.88173,
 
               "ly":312.32596,
 
               "tx":196.9875,
 
               "ty":373.37885
 
            }
 
        }
 
    ]
 
}

When I sent the request the response is 

{
    "error": "No document"
}

I had try this request with a Dropbox URL and works fine but I need to send the documents that are generated by the Word Reports. That why I'm trying to get the document from Creatio using the URL the API also gives me the option of sending the document using base64 but I dont know how to convert the file easly. 

Can you help me please to know what is happenig? 

Thank you

Getting dateformat error during deserialization when calling a custom web service with the following JSON request:

{
  "ResultDate": "\"2000-01-01T00:00:00.000\""
}
The error message states:

The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter http://tempuri.org/:entity... "DateTime content '"2000-01-01T00:00:00.000"' does not start with '/Date(' and end with ')/' as required for JSON.' Please see InnerException for more details. See server logs for more details. The exception stack trace is: ...

Is there any way to pass a date in the "\"2000-01-01T00:00:00.000\"" format instead of using /Date(1511448000000)/?