Hello!
I have a process that needs to check the value of a field. If the value is correct, another field will be unlocked, if it is not, a popup will appear.
The problem is that sometimes the pop-up appears before the page gets refreshed. I have the "Refresh active page" add-on inserted in the process that updates that field.
I think sometimes the pop-up is quicker than the refresh. The pop-up has been implemented by code.
Thank you!
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Hello Diana,
As a suggestion you can add a timer after the "Refresh active page" element, and set it to two seconds for example.
This way you could ensure that the element is completly executed in the background and only then the pop-up is displayed.
This add-on was developed by a third party, so if you would like to receive assistance regarding how does it work in detail, please contact info@solutionsmetrix.com . Unfortunately we can not ensure how will behave the business process with third party custom developments.
Best regards,
Dariy
Hello Diana,
As a suggestion you can add a timer after the "Refresh active page" element, and set it to two seconds for example.
This way you could ensure that the element is completly executed in the background and only then the pop-up is displayed.
This add-on was developed by a third party, so if you would like to receive assistance regarding how does it work in detail, please contact info@solutionsmetrix.com . Unfortunately we can not ensure how will behave the business process with third party custom developments.
Best regards,
Dariy