Question
MS Word plugin doesn't work when clicking Connect button
13:24 Mar 23, 2023
So i was using MS Word plugin some time and it worked perfectly.
One day i tried clicking Connect inside Word and i had this error message :
'.', hexadecimal value 0x00, is an invalid character. Line 1,position 1.
Tried updating Net, uninstalling and installing older/newer version of MS word plugin. Nothing helped.
Any ideas?
Thanks!
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1 comments
15:54 Mar 23, 2023
Hello!
I'd suggest to approach the support team via support@creatio.com to have a closer look at the error.
It is hard to determine the root cause without having the access to the Word plugin itself.
Thank you,
Kate
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