Question

MS Word plugin doesn't work when clicking Connect button

So i was using MS Word plugin some time and it worked perfectly. 

One day i tried clicking Connect inside Word and i had this error message :



'.', hexadecimal value 0x00, is an invalid character. Line 1,position 1.



Tried updating Net, uninstalling and installing older/newer version of MS word plugin. Nothing helped. 



Any ideas? 



Thanks!

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1 comments

Hello!



I'd suggest to approach the support team via support@creatio.com to have a closer look at the error.

It is hard to determine the root cause without having the access to the Word plugin itself. 

 

Thank you,

Kate

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