As we create a new system user then all employees role is added automatically/by default, i need not to assign any role, where can i edit this thing?

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  • Hello,

    If you want to assign a new role for the system user, please navigate to System Designer → Organizational roles. 

    In this section, you can set up any existing role for the system user or create a new role and add the user to it.



    Or you can navigate to System Designer → System users. In this section, you need to select the user and switch to the Role tab. In this tab, you can add organizational or functional roles to selected user.



    You can find more information regarding your question here:

     Assign a user role
  •  Organizational roles
  •  Functional roles
     User management

    Best regards,
    Antonii.

     
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Hi, all!

 

Could anyone clarify, do user's access rights depend on the order in which organizational roles are added on the detail of the user's form? I mean is it important if I add organizational roles for one user in the order

Role1

Role2

Role 3

and for another user in the order 

Role 2

Role 1

Role 3

 

And give them the same functional role (only one)?

 

I'm asking because now those two users can see different amount of the records of the same object and the only difference in their rights is that order.

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Hello!

 

Please note that order of organizational roles in the details does not affect anything. So do not pay attention to it.

In case users see different amount of the records, please recheck object permissions and make sure that they are granted for both users.

Hi!

Please use the Prefix for object name (SchemaNamePrefix) system setting to set up the schema prefix:
https://academy.creatio.com/docs/8.x/no-code-customization/customizatio…

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How could I print the Organizational Roles Chart in PDF of Word?

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Hi Adrian,

 

To print the Organizational Roles, we recommend creating new list dashboard, with the following settings:

Dashboard set up

 

Then you will be able to export this list to Excel:

 

 

Export to Excel

 

Have a great day!

Thank you very much

 

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Hey, everyone! 

I'm new to Creatio and still getting myself around, just got my Analyst certification too. 

Anyway, How am I to bind the SysAdminUnit to my Application? (trying to bind 4 Functional roles that I've created for my application)

I'm getting the prompt from the print below.

I know that the "sysCulture" is due to the language being "pt-br" (I've been using Creatio on English, and I don't have any clue as to why it created as "pt-br"... Also.. how to alter these specifics into en-US?). 

I've read a few posts here and there (all from 2022 and before... something must have changed) on the community and all of them tell me to build a SQL Querry. The problem is that I don't know how to acess my portal through SQL or any querry format. Downloading the SSMS (version 19) and inputting my login credentials and the link to my portal (www.myportal.creatio.com) doesn't work..

Thanks for now!

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Hello!

 

You can add a separate data binding for the SysCulture object to transfer the culture code, specifically the "pt-br" culture, during migration, and then attach the role record. But please note that it is important to deactivate the "pt-br" culture when binding it.

Hey, Alona! 

I'll try it. Many thanks! 

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Dear mates,

We mistakenly created the same organization group twice.

After deleting one of the two groups in the management of organizational groups, when we go to the rights of a record, the two groups still appear.

I tried clearing the cache, restarting the application. Do I need to recompile the entire environment so that the deleted group no longer appears when we want to modify the recording rights?

 

 

Thank you !

 

 

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we found the problem, there were a group in an other group

sorrry for disturbing you

Hello,

 

Please specify if you have tied to "Update roles" this way:

yes I tried that yesterday too, but it had no effect

i just tried again, no effect even if the call return true

 

we found the problem, there were a group in an other group

sorrry for disturbing you

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Hello, community,

 

How to move a user from one role to another by using a business process?

For example, we have 2 branches: branch A and branch B.

The users for Branch A are Alex and Bobby

The users for Branch B are Charlie and Drake

Every month there is a rotation, so Alex will be in Branch B, and Charlie will go to Branch A.

How to do it in the business process?

 

Thank you.

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Hello,

 

 

We have previously discussed a similar task in this post: https://community.creatio.com/questions/create-role-programatically

 

You can simply start by adding a 'delete data' element from the 'user in roles' object and then add an 'add data' element to the same object, filling only the role and user columns.

 

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Hello Community,

I have data-binded the organizational and functional roles, while importing it to another instance it shows an error.

 



Thanks in Advance

Yasaswini I

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Hello!



Every time when we want to import data with changes in SysAdminUnit we should do the following:



1. disable trigger TRSysAdminUnitRoot

2. install the package with data

3. enable trigger TRSysAdminUnitRoot



Kind regards,

Vladimir

Vladimir Sokolov,

Thank You

Vladimir Sokolov,

Hello Vladimir,

 

Where I can found this trigger?

Can someone in Creatio please improve this? Deploying certain Org Roles is essential, it makes very little sense for this to not be possible. It really causes a lot of problems. The error I get in the deployment logs before following Vladimir's suggestion is the following (as I couldn't see any pages mentioning it when searching before):

P0001: Cannot add root administering unit. Invalid unit type specified.

 

I can confirm that disabling the trigger worked for deploying for me in Postgres envs, but it's concerning this kind of workaround is needed. In our case, we used the following SQL Script set to run before package installation:

ALTER TABLE "SysAdminUnit" DISABLE TRIGGER "TRSysAdminUnitRoot";

And then the following SQL script set to run after schema data installation:

ALTER TABLE "SysAdminUnit" ENABLE TRIGGER "TRSysAdminUnitRoot";
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Hi 

When I log in as sales manager I can't see my accounts. But when I enter as a supervisor, I see that the owner of this account is exactly this owner

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Hello,

Please check the permission settings in the Object Permissions section.

 

Perhaps the manager role does not have permission to view records in the Accounts section

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Hello community,

 

I'm trying to add a user in an organizational role called "Branch x".  This organizational role has 2 parent roles. Is it necessary to specify this organizational roles (the 2 parent roles of "Branch x") when I try to create a new user in Branch x?

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Hello,

 

Please make sure to go through this article from Creatio Academy as it will explain better how the Organizational roles work. To answer your question, I will refer to a part of this article: Organizational roles automatically inherit access permissions from their parent organizational roles. So no, you don't need to specify the parent roles of the "Branch x" role.

 

Best regards,

Mira

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Hello community,

 

I am trying to connect a full organizational role with an organization. To implement this solution I want to update the Account column of SysAdminUnit table which is impossible from the client side. Is there a way I can update the Account column of SysAdminUnit?

 

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Hello,

 

Could you please specify what is the purpose of connecting an organizational role with an Account? Organizational roles are used to distribute access rights between the users in the system, however, organizations and accounts do not have access to the system.

 

You can update the table with a SQL query like

UPDATE SysAdminUnit 

SET AccountId = value

WHERE condition;

Where the condition can be something like

Id = '9dc7626c-e03a-4978-b5c2-cdcf99de7801'

or

Name like '%Accounting Department%'

 

Best regards,

Dariy

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