Hi Everyone,

 

we have custom applications in our environment and they all are built on Freedom UI. How do I create this dashboard button with each of the respective applications in freedom UI? I know this button is on Classic but is it possible to do same in freedom?

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Hello,



Could you please clarify which button you are referring to? Perhaps you can send a screenshot for a clear example.

Malika,

 

Hassan Tariq,

 

I would like to inform you that you can add the necessary dashboard icon in Freedom UI. In order to add the icon you need, please use the instructions by clicking here.

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Hello Everyone,

 

I have recently installed Creatio MS Word Plugin. But it is not working. I have done everything. Tried repair/re-installing the plugin multiple times. Installed 32/64 both ones. But Word is not showing any creatio tab. How am I supposed to connect my word to creatio?

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Greetings,



Shared documentation that will help you: 



https://academy.creatio.com/docs/user/customization_tools/print_ready_r…



Regards, 

Orkhan

Orkhan,

Yes, I have followed the same documentation but it doesnt works. I have downloaded the plugin and .NET Framework. But it doesn't seems to work

I have the same issue, anyone else with this problem? And what is the solution? @Hassan, did you manage to solve it?

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Hello,



I am updating a field of an entity in client side using ESQ:

Ext.create("Terrasoft.UpdateQuery", { rootSchemaName: entitySchemaName });.



I can't find any solid documentation and I am trying to know if it will really not trigger OnSaved events of that entity?



Is there any cheatcode/workaround I can use to trigger OnSaved via client side esq?



Thank you.

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Hello,

 

And have you tried to test if UpdateQuery trigger OnSaved? This should be easy: some simple logger added to the OnSaved handler. Also if you need to trigger some server logic after the update - you can direclty call some custom service (for example in the callback execution after the UpdateQuery).

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Hi all,

 

I was following this documenation  and this video for setting up the oauth integration.

 

While doing changes in the appsettings.json, and testing it. I got an error "It was not possible to connect to the redis server(s). UnableToConnect on tscore-dev-30:6379/Interactive, Initializing". In that file, "RedisConnection": "tscore-dev-30" is already set by default.

 

I also tried to update it with the redis connectionstring which was used in the main application but it is giving me an error while setting up the default response in creatio.

 

Please help in this regard.

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Hello,



Since we have received a case from you: SR-01225980, the answer will be provided there. 

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It's possible to query TOP 10 to this code?

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Hello,

 

You need to add esq.RowCount = 10; to select top 10 records only.

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Hello Creatio Community,

I'm working on a section featuring two fields: a numeric "Project Number" field and a lookup "Parent Project Number" field. I need to set up a safeguard that prevents users from choosing the same value in both fields. Seeking advice on how to implement this effectively within Creatio's environment.

Appreciate your insights

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Hello,

one of the ways to implement this would be using validation, though you would only see that fields are same during save process. to implement this you'd be replacing code for client schema page where you need this check - specifically code for method asyncValidate - its a method describing validity of page before saving. Examples of using it can be found on community, for example here https://community.creatio.com/questions/use-asyncvalidate-minipage

in method you'd descibe interaction you need - if check thats comparing values of 2 fields (need to take actual value of lookup field to compare it to numeric) and if they match throw 

validationResult.success = false;
and message descibing unsuccessfull validation in validationResult.message
then the save wouldnt happen and user would get a message that you specify
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Hi there,

we've added a custom web service to our cloud environment and we trigger it from our external API. Several requests in a row are executed correctly, and then an HTTP request timeout occurs for all further requests (including auth requests). 

The interesting note is that if we trigger the same request from Postman, it works ok and after it, several more requests can be sent from our API to Creatio. 

 

What can be the cause of such behavior? Is there any mechanism that blocks requests from external APIs to Creatio and if so, how can it be avoided?

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In our further investigation of the problem, it looks like Creatio has some anti-spam mechanism, and it blocks our API for 15 minutes when a certain amount of requests was sent to Creatio during a short period of time. We still do not know how to avoid it so any help would be appreciated

Hello!

 

We kindly ask you to create a support request for us because for providing the answer to this question we will need to ask you for additional information and examples from your side. 

 

Regards,

Maria

Mykhailo Bormashenko,

Do you got any resolution or cause ?

 

I am interested in how something like this is resolved. 

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Hi Creatio Community,



Is it possible to send notifications to your whole contact list via a normal BP (like important alerts or announcements) without having the Marketing licenses (Bulk Email) capabilities?



Thank you

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Vishal,

 

Please review the below post which may help you to send a notification to the system users:

https://community.creatio.com/questions/send-user-notification-notifica…



If we are talking about the contact records (which are mostly not the system users) with whom the communication cannot be done internally, then you'd still need to use the functionality of bulk emails or regular emails. If we are talking about a few emails, you can send them via BP as well, please refer to this article for more information.  

However, if we are talking about big amount of emails I'd strongly recommend to consider bulk email or campaigns functionality.



Hope it clarifies!

Best regards,

Anastasiia 

Hello Vishal, 

 

If we are talking about the notifications in the system, you may send them automatically to the list of users with a help of custom business process for example, so this notification will be displayed in the communication panel for the users or you may tag users in the Feed.

However, talking about email notifications for a list of contacts, a system tool for this functionality would be bulk email. 



Best regards,

Anastasiia

Anastasiia Zhuravel, Thank you for your response. Just one more follow up, would it not be possible to run a business process to send out notification to all the records in the contact table?

Vishal,

 

Please review the below post which may help you to send a notification to the system users:

https://community.creatio.com/questions/send-user-notification-notifica…



If we are talking about the contact records (which are mostly not the system users) with whom the communication cannot be done internally, then you'd still need to use the functionality of bulk emails or regular emails. If we are talking about a few emails, you can send them via BP as well, please refer to this article for more information.  

However, if we are talking about big amount of emails I'd strongly recommend to consider bulk email or campaigns functionality.



Hope it clarifies!

Best regards,

Anastasiia 

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Good afternoon, there is the possibility of assigning a task to a user list based on the workload of the users, currently I see that it only allows the assignment by a role or by a specific user

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Hello,

Can you please elaborate the use case with the parameters of workload?

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Hi Everyone!

I'm trying to create new custome channel for chat, but I don't understand 2 steps as shown in the below image that how to create and where to create. Could you explain me?



Regards Abbos Haydarov

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Hello, 

First SQL query will create a table that stores the custom channel data.

Then we need to register our custom channel in the database by adding a record to the Channel table. 

Create the queries and bind it in Configuration SQL script. 

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