Hello,

1. We already do not recommend using SQL Server 2012 for onsite deployment and use 2016 version instead. 

2. It depends on the system administrator and server structure and many other variables that are hard to predict. 

Best regards,

Angela

Angela Reyes,

Hi Angela, 



Are there any known issues with Creatio on SQL 2012? The documentation says that Creatio is compatible with 2012 SP3 and higher. 

M Shrikanth,

There are no known issues so far. If needed you may stay on SQL 2012.

Angela Reyes,

Thank you very much Angela. Appreciate your response. Quick follow up question - 



Are there any known performance, security, availability or any other benefits at all, to Creatio using SQL 2016 instead of 2012? We want to understand if there are reasons why Creatio would recommend 2016. We would like to pass this on to our client to enable them to make a conscious choice to move to SQL 2016. 



We need high availability, redundancy and fail over and are going with a web farm environment on a private cloud. Also, We will be using the Machine learning service in Creatio. Let me know if this makes any difference to the SQL version choice. 

M Shrikanth,

We recommend SQL 2016 due to its own features that were implemented in that version, like security features, ect.

Best regards,

Angela

Angela Reyes,

Got it. Thank you Angela. So the Creatio application per say does not benefit from moving to SQL 2016. But owing to inherent advantages in SQL 2016, it is recommended. 

Dear Akshit, 

Here is an example of the query that you want to build (instead of your object and columns I used OOB Order columns for testing): 

 

var esq = Ext.create("Terrasoft.EntitySchemaQuery", {
    rootSchemaName: "Order"
});
esq.addColumn("DeliveryType");
esq.addColumn("Status.Name");
esq.addColumn("PaymentType");
esq.addColumn("Amount");
 
esq.filters.logicalOperation = Terrasoft.LogicalOperatorType.AND;
 
var esqFirstFilter = esq.createColumnFilterWithParameter(Terrasoft.ComparisonType.EQUAL, "DeliveryType", "50DF77D0-7B1F-4DBC-A02D-7B6EBB95DFD0");
var esqSecondFilter = esq.createColumnFilterWithParameter(Terrasoft.ComparisonType.EQUAL, "PaymentType", "0026BDE9-932B-4BAA-BA30-FFA521A255AB");
var esqThirdFilter = esq.createColumnFilterWithParameter(Terrasoft.ComparisonType.NOT_EQUAL, "Status.Name", "2. Confirmation");
 
esq.filters.add("esqFirstFilter", esqFirstFilter);
esq.filters.add("esqSecondFilter", esqSecondFilter);
esq.filters.add("esqThirdFilter", esqThirdFilter);
 
esq.addAggregationSchemaColumn("Amount", Terrasoft.AggregationType.SUM, "AmountSum");
 
esq.getEntityCollection(function (result) {
    if (!result.success) {
        console.log("Data query error");
        return;
    }
	if (result.collection.getByIndex(0)){
		console.log(result.collection.getByIndex(0).get("AmountSum"));
	}
	else {
		console.log("0");
	}
}, this);

Best regards, 

Dennis 

Hi Dennis Hudson,

If I am using  " esq.addColumn(TitleNameOfLookupColumn) " It shows "Data query error"  : please look at the first snap for this.

With little changes in the condition and "esq.addColumn(DB Name)" It shows the sum of total amount = 4720 which is wrong. : snap 2

Please help !

snap 1

snap 2

Hi Dennis Hudson,

It is working now ! when I removed all the esq.addColumn(); and using DB Name of the column in the filter and aggregate method.

Thanks 

Best 

Akshit.

Hello,

You can use the object Document attachment to read attachments. The send element should be implemented in the business process using a script task element and creating a correct script for it. You can find an example of such task here: https://community.creatio.com/questions/add-orders-attachments-email

Best regards,

Angela

Hello Kevin,

Caption is not displayed since once the edit page is reviewed in combined mode then localizable values are being received from the section schema. To resolve this problem you need to:

1) Add the same localizable value to the ContactSectionV2 schema as on the ContactPageV2 schema

2) Add this part of code to the contact page schema:

define("ContactPageV2",["ContactPageV2Resources", "MapsHelper", "MapsUtilities"],

        function(resources, MapsHelper, MapsUtilities){

    return{

        entitySchemaName:"Contact",

        modules:/**SCHEMA_MODULES*/{}/**SCHEMA_MODULES*/,

        messages: {

            "GetMapsConfig": {

                mode: Terrasoft.MessageMode.PTP,

                direction: Terrasoft.MessageDirectionType.SUBSCRIBE

            }

        },

        businessRules:/**SCHEMA_BUSINESS_RULES*/{}/**SCHEMA_BUSINESS_RULES*/,

        methods:{

            getActions: function() {

                var actionMenuItems = this.callParent(arguments);

                actionMenuItems.addItem(this.getButtonMenuItem({

                    "Tag": "showOnMap",

                    "Click": {"bindTo": "openShowOnMap"},

                    "Caption": {"bindTo": "Resources.Strings.ShowOnMapCaption"},

                    "Visible": true

                }));

            

                return actionMenuItems;

            },

            showOnMap: function(schemaName, items, callback) {

                var config = config || {};

                items = items || this.getesqedItems();

                var esq = this.Ext.create("Terrasoft.EntitySchemaQuery", {

                    rootSchemaName: "ContactAddress"

                });

                esq.addColumn(schemaName + ".Name");

                esq.addColumn("AddressType");

                esq.addColumn("Address");

                esq.addColumn("City");

                esq.addColumn("Region");

                esq.addColumn("Country");

                if(config.columnNameLongitude){

                    esq.addColumn(config.columnNameLongitude);

                }

                if(config.columnNameLatitude){

                    esq.addColumn(config.columnNameLatitude);

                }

                esq.filters.addItem(this.Terrasoft.createColumnInFilterWithParameters(schemaName, items));

                esq.getEntityCollection(function(result) {

                    var addresses = result.collection;

                    if (result.success && !addresses.isEmpty()) {

                        var mapsData = [];

                        var mapsConfig = {

                            mapsData: mapsData

                        };

                        addresses.each(function(item) {

                            var addressType = item.get("AddressType").displayValue;

                            var address = MapsHelper.getFullAddress.call(item);

                            var content = this.Ext.String.format("<h2>{0}</h2><div>{1}</div>", addressType, address);

                            var dataItem = {

                                caption: addressType,

                                content: content,

                                address: address,

                                gpsE: item.get(config.columnNameLongitude),

                                gpsN: item.get(config.columnNameLatitude)

                            };

                            mapsData.push(dataItem);

                        }, this);

                        callback.call(this, mapsConfig);

                    } else {

                        this.showInformationDialog(resources.localizableStrings.EmptyAddressDetailMessage);

                    }

                }, this);

            },

            openShowOnMap: function() {

                var items = [];

                items.push(this.get("Id"));

                this.showOnMap.call(this, this.entitySchemaName, items, function(mapsConfig) {

                    MapsUtilities.open({

                        scope: this,

                        mapsConfig: mapsConfig

                    });

                });

            }

}

3) Add the EmptyAddressDetailMessage localizable string to the ContactPageV2 schema

Best regards,

Oscar

Dear Oscar,

I m trying to display the adresse on the map, but when i do the final step:

callback.call(this, mapsConfig);

i ve got the error:

message: Uncaught Error: Map container is already initialized.

Here's my code :

define("UsrNearestAccountsf7482dd9Page", ["MapsHelper", "MapsUtilities"], function(MapsHelper, MapsUtilities) {
	return {
		entitySchemaName: "UsrNearestAccounts",
		attributes: {},
        messages: {
            "GetMapsConfig": {
                mode: Terrasoft.MessageMode.PTP,
                direction: Terrasoft.MessageDirectionType.SUBSCRIBE
            }
        },
		modules: /**SCHEMA_MODULES*/{
			"Indicator7c02186a-07da-467a-90ed-cf5286772816": {
				"moduleId": "Indicator7c02186a-07da-467a-90ed-cf5286772816",
				"moduleName": "CardWidgetModule",
				"config": {
					"parameters": {
						"viewModelConfig": {
							"widgetKey": "Indicator7c02186a-07da-467a-90ed-cf5286772816",
							"recordId": "cb62f87b-52b6-4482-8283-344ec2f94e1a",
							"primaryColumnValue": {
								"getValueMethod": "getPrimaryColumnValue"
							}
						}
					}
				}
			},
			"Indicator32f96c54-6fbf-45be-b641-95268da60efc": {
				"moduleId": "Indicator32f96c54-6fbf-45be-b641-95268da60efc",
				"moduleName": "CardWidgetModule",
				"config": {
					"parameters": {
						"viewModelConfig": {
							"widgetKey": "Indicator32f96c54-6fbf-45be-b641-95268da60efc",
							"recordId": "cb62f87b-52b6-4482-8283-344ec2f94e1a",
							"primaryColumnValue": {
								"getValueMethod": "getPrimaryColumnValue"
							}
						}
					}
				}
			}
		}/**SCHEMA_MODULES*/,
		details: /**SCHEMA_DETAILS*/{}/**SCHEMA_DETAILS*/,
		businessRules: /**SCHEMA_BUSINESS_RULES*/{}/**SCHEMA_BUSINESS_RULES*/,
		methods: {
            getActions: function() {
                var actionMenuItems = this.callParent(arguments);
                actionMenuItems.addItem(this.getButtonMenuItem({
                    "Tag": "showOnMap",
                    "Click": {"bindTo": "openShowOnMap"},
                    "Caption": "openShowOnMap",
                    "Visible": true
                }));
 
                return actionMenuItems;
            },
            openShowOnMap: function() {
                var items = [];
                items.push(this.get("NearAccount"));
                this.showOnMap.call(this, "Account", items, function(mapsConfig) {
                    MapsUtilities.open({
                        scope: this,
                        mapsConfig: mapsConfig
                    });
                });
            },
 
            showOnMap: function(schemaName, items, callback) {
 
                var config = config || {};
                items = items || this.getesqedItems();
 
                var esq = this.Ext.create("Terrasoft.EntitySchemaQuery", {
                    rootSchemaName: "AccountAddress"
                });
 
                esq.addColumn("AddressType");
                esq.addColumn("Address");
                esq.addColumn("City");
                esq.addColumn("Region");
                esq.addColumn("Country");
                esq.addColumn("GPSE");
                esq.addColumn("GPSN");
 
                esq.filters.addItem(this.Terrasoft.createColumnInFilterWithParameters(schemaName, items));
                esq.getEntityCollection(function(result) {
                    var addresses = result.collection;
                    if (result.success && !addresses.isEmpty()) {
 
                        var mapsData = [];
                        var mapsConfig = {
                            mapsData: mapsData
                        };
 
                        addresses.each(function(item) {
                            this.console.log('item: '+this.print_r(item));
                            var addressType = item.get("AddressType").displayValue;
                            var gpsE = item.get("GPSE");
                            var gpsN = item.get("GPSN");
                            var address = MapsHelper.getFullAddress.call(item);
                            var content = this.Ext.String.format("<h2>{0}</h2><div>{1}</div>", addressType, address);
                            var dataItem = {
                                caption: addressType,
                                content: content,
                                address: address,
                                gpsE: gpsE,
                                gpsN: gpsN
                            };
 
                            this.console.log('dataItem:'+this.print_r(dataItem));
                            mapsData.push(dataItem);
 
                        }, this);
 
                        this.console.log('mapsConfig:'+this.print_r(mapsConfig));
                        callback.call(this, mapsConfig);
 
                    } else {
                        this.showInformationDialog("EmptyAddressDetailMessage");
                    }
                }, this);
            }, 
             print_r: function(obj) { //debug
              let cache = [];
              let str = JSON.stringify(obj, function(key, value) {
                if (typeof value === "object" && value !== null) {
                  if (cache.indexOf(value) !== -1) {
                    // Référence circulaire trouvée
                    return;
                  }
                  // enregistrement de la valeur dans la collection
                  cache.push(value);
                }
                return value;
              });
              cache = null; // reset
              return str;
            }          
        },
		dataModels: /**SCHEMA_DATA_MODELS*/{}/**SCHEMA_DATA_MODELS*/,
		diff: /**SCHEMA_DIFF*/[
			{
				"operation": "insert",
				"name": "NearAccountaf54e816-a480-49e1-b827-362d9259418c",
				"values": {
					"layout": {
						"colSpan": 12,
						"rowSpan": 1,
						"column": 0,
						"row": 0,
						"layoutName": "Header"
					},
					"bindTo": "NearAccount"
				},
				"parentName": "Header",
				"propertyName": "items",
				"index": 0
			},
			{
				"operation": "insert",
				"name": "NearAddress0e195398-6b7e-4bed-81c7-4250803f37dd",
				"values": {
					"layout": {
						"colSpan": 12,
						"rowSpan": 1,
						"column": 0,
						"row": 1,
						"layoutName": "Header"
					},
					"bindTo": "NearAddress"
				},
				"parentName": "Header",
				"propertyName": "items",
				"index": 1
			},
			{
				"operation": "insert",
				"name": "Distanced9f7c441-62cf-4789-bad3-d9452054b13f",
				"values": {
					"layout": {
						"colSpan": 12,
						"rowSpan": 1,
						"column": 0,
						"row": 2,
						"layoutName": "Header"
					},
					"bindTo": "Distance"
				},
				"parentName": "Header",
				"propertyName": "items",
				"index": 2
			},
			{
				"operation": "merge",
				"name": "ChangesHistoryTab",
				"values": {
					"order": 0
				}
			},
			{
				"operation": "merge",
				"name": "MapTab",
				"values": {
					"order": 1
				}
			},
			{
				"operation": "merge",
				"name": "ESNTab",
				"values": {
					"order": 2
				}
			}
		]/**SCHEMA_DIFF*/
	};
});

Here is the screenshot:

I retrieve the address and coordinates correctly but I cannot display the marker on the map

Do you have an idea why i ve got this error ?

Thank you,

Nicolas

LÉZORAY Nicolas,

I change BaseModulePageWithMap to BaseModulePageV2 on my object page nad now it works !

thank you !

Hi Melinda,

please download the template of the report via the 'Download template' button and try it open without data. Come back with results. The issue relates to the xlsx file itself.

Irina Lazorenko,

Hello Irina, the template downloads just fine. When I select "Generate Report" with or without the template open I get the error message. 

Hi Melinda,

Kindly send the xlsx file without data so that we could investigate the template itself. Also, please specify what operating system (+ version) you are using on your PC.

Irina Lazorenko,

I am using Windows 7 Professional. Attached is the template. Thanks for your review. Melinda

Hi Melinda,

This is to inform you that we have successfully downloaded the template and forwarded it to the responsible team for a review. 

We'll get back with a reply as soon as we have their feedback.

P.S. Note that the template's been removed from the post.

Have a good forthcoming weekend! 

S.Kobizka,

Hello do you have an update on this?

Thank you for removing the template from the post. 

I just created a brand new report and again I am getting the .xlsx file extension error. This has been going on for almost a month now and I need to pull report asap. Please assist as this is now an urgent matter.

Disregard - I solved it myself. The title of the file had "&". Once I removed the symbol it worked as expected. 

Melinda Krupcyznski,

Hi Melinda,



Sorry for my belated reply and thank you for your post.

The point is that our responsible team's been trying to figure out the problem all this time. My colleagues checked and double-checked the template and it downloaded OK for them, so it was hard to detect the error.



We are very glad it is resolved for you now and highly appreciate your attention to detail.

Have a good day!

Hello Massimiliano, 



As an option, you can use a Category field for this purpose. 

You can specify names of mailboxes in this field by editing "Case categories" lookup. 

Please follow this academy article to find information on how to create a connection between Case Category and Mailbox the case has been registered from. 



Kind regards,

Roman

 

Hi Mitch,

You can find the answer on this thread: https://community.creatio.com/questions/stay-current-edit-page-after-saving-record

Regards,

Phuong Nguyen

Hello Mitch, 



Please take a look at the comment above from Phuong Akira. 

The answer on how to reach the functionality you have asked about is described there. 



Kind regards,

Roman

Daer Alex, 

You can override the method openCardByMode in the detail schema, forcing the detail to open the card instead of adding a row. You can see the original method in the BaseGridDetailV2 schema in the NUI package. 

Dennis Hudson,

 Thank you I was able to override this method and it worked. For anyone  trying to do a similar thing here is the code I added to my detail schema.

openCardByMode: function() {
     const cardState = this.get("CardState");
     const editPageUId = this.get("EditPageUId");
     const primaryValueUId = this.get("PrimaryValueUId");
     this.openCard(cardState, editPageUId, primaryValueUId);    
}

I just removed the if else statement from the original method:

if (this.getIsEditable() && cardState !== enums.CardStateV2.EDIT) { 
    this.addRow(editPageUId);
} else {
    this.openCard(cardState, editPageUId, primaryValueUId);
}