Hello Team!

I'm wondering if there is possible create a virtual column in mobile, like we are doing in the web version with attributes. There is any way to replicate that?

 

Regards,

 

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Hello Federico,

 

Hope you're doing well.

 

At the moment, the mobile application doesn't support interaction with virtual columns. We have created a request to the R&D team so they could review the possibility of further implementation of this functionality in the future versions of the mobile application. 

 

Thank you for helping us to provide better services!

 

Best regards,

Roman

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Hi Creatio Team,

 

I followed all the relevant steps shown in the documentation of Creatio Mobile App setup and have got and stored the files necessary for debugging the mobile application in my system and also have made the necessary changes in the .bat file present in it to launch google chrome portable 79 which has its folder stored in D drive.

 

But , When I run start_webkit_emulator.bat  file to launch the Google Chrome with the settings page of Mobile Creatio application, Once I log in to the instance It shows server error as follows:

 

Please Help me resolve this issue as soon as possible. 

 

Thanks in advance

Sarika

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Dear Sarika,

 

Thank you for your question!

 

This error is not related to the Google Chrome Portable issues, but rather to the website you are trying to connect.

 

You may find more information on this error if you would press F12 in the browser`s console.

 

Have you installed the Pharma (Field Force) Marketplace extension lately?

If so, we would recommend deleting it and the navigating to this link and downloading a fresh new version of Pharma that has all the fixes applied to it (as we have has cases when the Mobile Application website has not been accessible because of some errors in Pharma`s schemas):

https://marketplace.creatio.com/app/pharma-creatio

https://marketplace.creatio.com/app/field-sales-creatio

 

If the error persists, we recommend contacting us at support@creatio.com 

 

Hope this clarifies!



Thank you!

 

Regards,

 

Danyil

 

Danyil Onoprienko,

 

I tried to login multiple times with my localhost creatio instance that has its username and password both as 'Supervisor' which is very general. Also I have checked the same instance on Other Chrome versions also.Therefore, there is nothing wrong with the username, password or the site which I'm trying to work on.

 

Also, I tried using demo login also which is there on the login page of mobile creatio tab in google chrome portable 79 but it shows the same server error problem. 

 

The error in the console window is as below:

 

Please provide me a solution for this asap.

 

Sarika Sharma,

 

Thank you for letting us know!

 

In this case, please try:

1. Using your IP address rather than "localhost";

2. Transferring your website to HTTPS: https://academy.creatio.com/docs/user/setup_and_administration/on-site_…

3. Check the "Session state" in your IIS; 

4. Check the cookies mode - make sure that it is set up to [Use cookies] and that the [auto] mode is turned off

 

Hope this helps!

 

Regards,

 

Danyil 

 

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Hi Team,



I have a scenario where I have developed a custom function in ContactPageV2 web application and trigger it in OnEntityInitialized().



How could I apply the same to the mobile application development setup?



A scenario in Web Application:

ContactPageV2

OnEntityInitialized : function(){

this.callParent(argument);

this.customFunction();

}

 

customFunction : function(){

//My Custom Logic

}



How could I achieve the same in Mobile development?

Also, How to trigger a Business Process in Mobile development (both by Button click or auto-trigger)



Kindly guide me on the same!





Regards,

Bhoobalan P.

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Hi Bhoobalan,

 

The only analog of onEntityInitialized is onLoadRecord method of the base record page controller. So you need to study its implementation in the mobile app to use the same logic on the contact page of the mobile app.

 

As for calling business processes from buttons in the mobile app - it's not possible because of the business process call core mechanism. But processes that should start by the signal will be triggered successfully when specified conditions to start a process by the signal are met in the mobile app.

 

Best regards,

Oscar

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Hi Team,

 

I want to know how we can use the functionality of open- edit pages, pre - configured pages and dialog box in Creatio mobile application.

 

Can you please help me out in figuring this out?

 

Thanks in advance

Sarika Sharma

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Hello Sarika, 

 

Unfortunately, the pre-configured pages and the dialog boxes (modal windows) are not presented in the default configuration of the mobile application yet. 

 

Detailed information about the mobile application interface (as well as information on how the edit data option works there) can be found in the Get started with the mobile app UI Academy article. 

 

Best regards, 

Olga. 

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Hi,

I have a scenario to show a pop up message based on user action (something similar like the screenshot) in the edit page of a section in mobile application.

 

Any ideas / suggestions would be great.

 

 

Thanks,

Mohamed.

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Hello,

 

There is no option to add similar custom notifications. But as the workaround it is possible to setup push notifications for mobile app. Here is the Academy article that has step by step description regarding this task https://academy.creatio.com/documents/technic-bpms/7-13/how-set-push-no…

 

Regards,

Dean

Hello,

 

There is no option to add similar custom notifications. But as the workaround it is possible to setup push notifications for mobile app. Here is the Academy article that has step by step description regarding this task https://academy.creatio.com/documents/technic-bpms/7-13/how-set-push-no…

 

Regards,

Dean

dean parrett,

 

Thanks a lot, Works like a charm.

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Hi Community,

 

We've this situation where we need to execute a query to the database when we press the button that we created following this article https://academy.creatio.com/docs/developer/mobile_development/mobile_ap….

 

So far we manage to create the button itself and retrieve the record id when this button is pressed.

Ext.define("Terrasoft.controls.CustomRecordPanelItem", {
    extend: "Terrasoft.RecordPanelItem",
  	requires: ["Terrasoft.EntitySchemaQuery"],
    xtype: "cftestrecordpanelitem",
    config: {
        items: [
            {
                xtype: "container",
                layout: "hbox",
                items: [
                    {
                        xtype: "button",
                      	cls: 'btn',
                        id: "clickMeButton",
                      	text: '<div style="color: white">TERMINAR</div>',
                        flex: 5,
                    },
                ]
            }
        ]
    },
    initialize: function() {
        var clickMeButton = Ext.getCmp("clickMeButton");
        clickMeButton.element.on("tap", this.onClickMeButtonClick, this);
    },
    onClickMeButtonClick: function() {
        var record = this.getRecord();
      	var servicoId= record.data.imdServico.data.Id;
      	var activitycategoryId = '82e0f151-a00a-46c5-8916-b87992266de6';
 
      	var esq = this.Ext.create("Terrasoft.EntitySchemaQuery", {
            rootSchemaName: "Activity"
        });
      	esq.addColumn("imdServicos.Id", "ServicoId");
      	esq.addColumn("ActivityCategory.Id", "TipoCheckListId");
 
      	var esqFirstFilter = esq.createColumnFilterWithParameter(Terrasoft.ComparisonType.EQUAL, "imdServicos.Id", servicoId);
      	var esqSecondFilter = esq.createColumnFilterWithParameter(Terrasoft.ComparisonType.EQUAL, "ActivityCategory.Id", activitycategoryId);
 
      	esq.filters.logicalOperation = Terrasoft.LogicalOperatorType.AND;
 
      	esq.filters.add("esqFirstFilter", esqFirstFilter);
		esq.filters.add("esqSecondFilter", esqSecondFilter);
 
        esq.getEntityCollection(function (result) {
            if (result.success) {
              	window.console.log(result);	
                /*result.collection.each(function (item) {
 
                });*/
            }
  		}, this);
 
        Terrasoft.MessageBox.showMessage(record);
    }
});

We are having problems trying to execute the Ext.create("Terrasoft.EntitySchemaQuery") because we think that some dependencies are missing.

 

Any idea on how to solve this problem?

 

Thanks in Advance.

 

Best Regards,

Pedro Pinheiro

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Hi Pedro,

 

Can you send the debug result using the mobile application emulator? What is the error?

 

Best regards,

Oscar

Hi Oscar Dylan,

 

Thank you for your response. The following image shows the error that we are getting when pressing the button.

 

 

var esq = this.Ext.create("Terrasoft.EntitySchemaQuery", {
            rootSchemaName: "Activity"
        });

We think that the error might be related to the lack of dependencies.

 

Best Regards,

Pedro Pinheiro

Hello Pedro. Did you manage to get the result of the queries?

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Hi Community,

In mobile application I have a button "Terminar" that when I press it I want run a process from my process library in Creatio.

To implement this button I created the following component and a function "onClickMeButtonClick", that is responsable for executing the process after pressing the button. To execute the process I used "Terrasoft.configuration.ProcessModuleUtilities", but I'm not sure if this is the best way to implement this example.

Any idea on how to develop this logic?

 

Thanks an advance.

 

Best Regards,

Daniel Longo

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Hello Daniel,

 

The mobile application UI doesn't support working with business processes and processes are only triggered on the server side in real-time once the record is modified in the mobile application or record is added (and correspondent start signals are present in some process).

 

Our core R&D team already has a task to make it possible to work with business processes from the UI directly and I will also let them know about your post so to prioritize the task for them.

 

Thank you for helping us in making the app better!

 

Best regards,

Oscar

Thank You Oscar.

I think it is a important feature for the application, so that the actions of the buttons can be dynamic and don't just give it "Message Alerts".

 

Best Regards,

Daniel Longo

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Hi Community?

I want to hide some column filters, like I show in image below, since I have many columns in this object.

Does anyone know if there's any way to hide it? I'm not finding any documentation about it.

Thanks in Advance.

 

Best Regards, 

Daniel Longo

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Hello Daniel,

 

This is a core application logic and it's not possible to hide these columns. However you can use the "Search for filter column" option that was developed to find the needed filter column fast.

 

Best regards,

Oscar

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Hi all,

I am facing this issue with filter functionality in Mobile App. In previous version we used to have filter icon for section, and in the current version (7.17) that replaced with search based on the first field on the page.

Is there any workaround to apply filtered search? 

This kind of annoying, specially when searching for full name and it doesn't respond when you are typing last name. For example, 'John Doe' only appears in search if you search for 'John'. If you type 'Doe' it returns with no results.

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Hello Kavian,

 

Hope you're doing well.

 

If I understood your question correctly, it seems that search functionality didn't change (we have compared the last version (7.17) and the previous one (7.16)) and we were able to get search results via looking for the part of the full name and full name (for section search and for filtered search):

 

7.16:

 

7.17:

 

You can use '%' sign for partial word search if you are not sure in the full name:

 

Also, it is possible to configure columns by which search will be performed in mobile application from your side. Information on where and how it can be configured can be found in the next post: https://community.creatio.com/articles/search-multiple-columns-mobile-a…

 

Best regards,

Roman

Hello Kavian,

 

Hope you're doing well.

 

If I understood your question correctly, it seems that search functionality didn't change (we have compared the last version (7.17) and the previous one (7.16)) and we were able to get search results via looking for the part of the full name and full name (for section search and for filtered search):

 

7.16:

 

7.17:

 

You can use '%' sign for partial word search if you are not sure in the full name:

 

Also, it is possible to configure columns by which search will be performed in mobile application from your side. Information on where and how it can be configured can be found in the next post: https://community.creatio.com/articles/search-multiple-columns-mobile-a…

 

Best regards,

Roman

Roman Rak,

Thanks.

Roman Rak,

On the other note, is it possible to define the which fields to filter based on? for example, currently, it shows all the fields been used on the contact page, but we are only looking for searching based on 'Last name' and 'Type'

 

Thanks

Hello Kavian,

 

Thank you for your question.

 

As for now, there is no such functionality. I have created the functional request to our R&D department about this case so they could consider enhancing the following functionality in the upcoming releases.

 

Best regards,

Roman

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Hi all,

Recently, every time I am trying to open a contact record I get the below error:

Any idea what can cause this issue?

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Hello Kavian,

 

The error on the screenshot is related to the fact that OData protocol has restrictions on the number of expands (joins) in one query (no more than 12). This question was also created on the Microsoft development forum here https://social.msdn.microsoft.com/Forums/en-US/2506f41e-2629-44e5-9eed-be46c24c8c09/expand-does-not-support-13-properties-expanded-simultaneously-on-the-same-segment?forum=LightSwitchDev11Beta. This issue appears because you have more than 12 lookups on the page. Please reduce their number on the page and the issue will be resolved.

But the issue was resolved by Creatio R&D team 7.13.2 version of the application. So you can simply update your instance to 7.13.2 version and this issue won't appear anymore.

 

Best regards,

Bogdan

Hello Kavian,

 

The error on the screenshot is related to the fact that OData protocol has restrictions on the number of expands (joins) in one query (no more than 12). This question was also created on the Microsoft development forum here https://social.msdn.microsoft.com/Forums/en-US/2506f41e-2629-44e5-9eed-be46c24c8c09/expand-does-not-support-13-properties-expanded-simultaneously-on-the-same-segment?forum=LightSwitchDev11Beta. This issue appears because you have more than 12 lookups on the page. Please reduce their number on the page and the issue will be resolved.

But the issue was resolved by Creatio R&D team 7.13.2 version of the application. So you can simply update your instance to 7.13.2 version and this issue won't appear anymore.

 

Best regards,

Bogdan

Bogdan Spasibov,

Thanks for your answer. 

When you say update my instance, you mean mobile app version?

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