Mobile_Creatio

Filter in mobile app grid page not working.

00:36 Jun 05, 2023

I'm trying to add a default filter to my account grid page in the mobile app so that it only imports accounts owned by the current user.

I've tried multiple solutions, but nothing worked, and this is my last one:

1 comments

Dmytro Vovchenko

17:36 Jun 08, 2023

Hello,

In order to add such filter you need to create a new module in the configuration with this code:

 Terrasoft.sdk.Module.addFilter("Account", Ext.create("Terrasoft.Filter", {
    type: Terrasoft.FilterTypes.Group,
    subfilters: [
		Ext.create("Terrasoft.Filter", {
			compareType: Terrasoft.ComparisonTypes.Equal,
			property: "Owner",
			valueIsMacros: true,
			value: "Terrasoft.ValueMacros.CurrentUserContactId"
		})
	]
}));

After this, you need to connect this module in the Manifest schema:

	"Models": {
		"Account": {
			"RequiredModels": [
				------
			],
			"ModelExtensions": [],
			"PagesExtensions": [
				--------,
				"UsrAccountOwnerFilterMobile"
			]
		}
	},

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Mobile_Creatio

8.0

WHY i can't business rules in freedom UI pages in mobile app?

developer

01:05 Jun 02, 2023

I have tried to add a business rule in app, when the page is in "freedom UI" mode it does not work, but when i uncheck the freedom UI it works.

Same when adding actions to mobile!

2 comments

Karol Zimny

15:35 Jun 02, 2023

FreedomUI mobile for now supports business rules for the object job can set it with a business rule designer. Page business rules for mobile FreedomUI can set up only in metadata mode.

Paulina Ściegienna

16:28 Jun 02, 2023

Web pages are Classic or Freedom UI? Business rules for object work only if you use Freedom UI in mobile and web versions (if web version pages are classic and only mobile is Freedom it doesn't work).

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Mobile_Creatio

8.0

Why mobile app rule not working ?

developer

19:15 Jun 01, 2023

I want to show column with cdde "UsrCapacite_camion" when field with code "UsrSegmentClient"=Distribution .

This is my code :

and here is my manifest:

6 comments

Oleg Drobina

21:06 Jun 01, 2023

Hello,

It seems that the UsrSegmentClient column is a lookup and you need to use an actual Id here, not display value of the lookup (in the value: 'Distribution' part specify an actual Id of the record instead of the 'Distribution' value). That's why the rule doesn't do anything.

developer

21:46 Jun 01, 2023

Oleg Drobina,

Hello,

Nothing changed unfortunately

!

Oleg Drobina

13:02 Jun 05, 2023

developer,

Hello,

Indeed, tested the same locally and it didn't work. I've discussed this with our R&D team and in FreedomUI old approach with mobile app business rules won't work anymore, only in old UI. They also have a task to make it possible to develop business rules in Freedom UI using standard wizard in mobile app and they've prioritized this task.

Vladimir Sokolov

15:45 Jun 27, 2023

Oleg Drobina,

Hi,

I read in 8.0.8 release, that 'Creatio mobile app now supports the operation of object-level business rules both online and offline.'

But as I've tried to use Object-level business rules, they works in web app, and don't work in mobile app (in both online and offline mode)

What then was mentioned in release note?

Kind regards,

Vladimir

Malek Sghaier

17:44 Dec 28, 2023

Hi,

Any updates about business rules in mobile application using freedom ui ? as the business rules work only on old UI what approach to follow ?

Thank you in advance for your time and help,

Bogdan

10:25 Jan 03, 2024

Malek Sghaier,

If these are general business rules, it is better to configure them at the object level. In both mobile and web applications, these rules complement each other. Please find more information here.

Business rules for the page itself can only be configured through metadata development.

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Mapsly

Mobile_Creatio

8.0

How to add Mapsly to Creatio mobile app ?

developer

14:28 May 17, 2023

Hi guys, did anyone try to integrate mapsly to Creatio mobile?

I need some guidance !

Is it only possible with adding Mapsly's Iframe ?

If yes where should i put the iframe ? in which Creatio schema ?

Thank you

1 comments

Mariia Sorochan

17:50 May 17, 2023

Hello, in this case, we recommend reaching out to the technical support of Mapsly. You can use this email: help@mapsly.com

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Can i integrate map view inside creatio mobile app?

developer

16:00 May 11, 2023

Hello , i have this requirement where in creatio mobile app i need to have a map view .

I can't a map app outside of creatio . is there any solutions ? any proposition ? any way to help me integrate a map inside my mobile app instance ?

4 comments

Bogdan

18:40 May 11, 2023

Hello,

You can inspect the Account address detail as an example of integration with OpenStreetMaps in the system and Field Force application as an example of maps functionality on mobile apps.

developer

18:41 May 11, 2023

Bogdan,

can you explain more please ?

Bogdan

12:46 May 12, 2023

developer,

You can find information in these posts:

https://community.creatio.com/questions/account-address-map-mobile-appl…

https://community.creatio.com/questions/maps-mobile-application

developer

12:48 May 12, 2023

Bogdan,

these posts are using maps from outside creatio , in my case i want the map view integrated within creatio map

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Mobile : An error occurred while synchronizing

Sasori Oshigaki

19:46 May 03, 2023

I am trying to access a local Creatio instance(deployed in Localhost port 9010 ) from Android Studio Emulator. I am using the URL 10.0.2.2 to access my actual machine based on

( https://stackoverflow.com/questions/5528850/how-do-you-connect-localhost-in-the-android-emulator)

While Logging in I get an error

While Debugging:

Exception

Type: Terrasoft.SyncException
Message: An error occurred while synchronizing
Stack trace: 
Class.logException(terrasoft-all-combined.js:7325:45)
Class.error(terrasoft-all-combined.js:7332:12)
Function.processFailure(terrasoft-all-combined.js:36689:24)
terrasoft-all-combined.js:36760:20
Object.callbackFromNative(cordova.js:295:52)
processMessage(cordova.js:1081:17)
processMessages(cordova.js:1104:9)
pollOnce(cordova.js:973:9)
pollOnceFromOnlineEvent(cordova.js:960:5)
Type: Terrasoft.Exception
Message: Could not complete request
Stack trace: 
com.creatio.core.net.RequestException: Could not complete request
	at com.creatio.core.net.RequestExceptionFactory.create(RequestExceptionFactory.java:28)
	at com.creatio.core.net.Request.getRequestException(Request.java:418)
	at com.creatio.core.net.Request.post(Request.java:355)
	at com.creatio.core.net.RequestItem.execute(RequestItem.java:30)
	at com.creatio.core.net.RequestManager.doExecuteRequest(RequestManager.java:181)
	at com.creatio.core.net.RequestManager.executeRequest(RequestManager.java:173)
	at com.creatio.core.net.RequestManager.post(RequestManager.java:87)
	at com.creatio.core.net.RequestManager.post(RequestManager.java:75)
	at com.creatio.core.service.Service.post(Service.java:133)
	at com.creatio.core.service.MobileMetadataService.load(MobileMetadataService.java:52)
	at com.creatio.app.sync.MetadataSyncAdapter.downloadMetadata(MetadataSyncAdapter.java:225)
	at com.creatio.app.sync.MetadataSyncAdapter.loadMetadata(MetadataSyncAdapter.java:86)
	at com.creatio.app.sync.MetadataSyncAdapter.startSync(MetadataSyncAdapter.java:57)
	at com.creatio.app.sync.SyncAdapter.synchronize(SyncAdapter.java:55)
	at com.creatio.app.sync.AppSyncAdapter.runSyncAdapter(AppSyncAdapter.java:121)
	at com.creatio.app.sync.AppSyncAdapter.syncMetadata(AppSyncAdapter.java:296)
	at com.creatio.app.sync.AppSyncAdapter.syncAllMetadata(AppSyncAdapter.java:153)
	at com.creatio.app.sync.AppSyncAdapter.startSync(AppSyncAdapter.java:60)
	at com.creatio.app.sync.SyncAdapter.synchronize(SyncAdapter.java:55)
	at com.creatio.app.sync.SyncRunner.runItem(SyncRunner.java:259)
	at com.creatio.app.sync.SyncRunner.doRun(SyncRunner.java:250)
	at com.creatio.app.sync.SyncRunner.run(SyncRunner.java:129)
	at com.creatio.app.sync.SyncRunner.run(SyncRunner.java:101)
	at com.creatio.cordova.plugin.tssynchronization.TSSynchronizationPlugin.runSync(TSSynchronizationPlugin.java:102)
	at com.creatio.cordova.plugin.tssynchronization.TSSynchronizationPlugin.syncApp(TSSynchronizationPlugin.java:356)
	at com.creatio.cordova.plugin.tssynchronization.TSSynchronizationPlugin.lambda$execute$6$com-creatio-cordova-plugin-tssynchronization-TSSynchronizationPlugin(TSSynchronizationPlugin.java:67)
	at com.creatio.cordova.plugin.tssynchronization.TSSynchronizationPlugin$$ExternalSyntheticLambda6.run(Unknown Source:6)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
	at java.lang.Thread.run(Thread.java:919)
Caused by: java.net.ProtocolException: Expected leading [0-9a-fA-F] character but was 0x9d
	at com.android.okhttp.internal.http.Http1xStream$ChunkedSource.readChunkSize(Http1xStream.java:463)
	at com.android.okhttp.internal.http.Http1xStream$ChunkedSource.read(Http1xStream.java:437)
	at com.android.okhttp.okio.RealBufferedSource$1.read(RealBufferedSource.java:372)
	at java.io.FilterInputStream.read(FilterInputStream.java:133)
	at java.io.PushbackInputStream.read(PushbackInputStream.java:186)
	at com.creatio.core.util.StreamUtils.writeToOutputStream(StreamUtils.java:32)
	at com.creatio.core.net.DownloadRequest.readResponseInputStream(DownloadRequest.java:68)
	at com.creatio.core.net.Request.connect(Request.java:65)
	at com.creatio.core.net.Request.post(Request.java:340)
	... 27 more
 
Type: Terrasoft.Exception
Message: Expected leading [0-9a-fA-F] character but was 0x9d
Stack trace: 
java.net.ProtocolException: Expected leading [0-9a-fA-F] character but was 0x9d
	at com.android.okhttp.internal.http.Http1xStream$ChunkedSource.readChunkSize(Http1xStream.java:463)
	at com.android.okhttp.internal.http.Http1xStream$ChunkedSource.read(Http1xStream.java:437)
	at com.android.okhttp.okio.RealBufferedSource$1.read(RealBufferedSource.java:372)
	at java.io.FilterInputStream.read(FilterInputStream.java:133)
	at java.io.PushbackInputStream.read(PushbackInputStream.java:186)
	at com.creatio.core.util.StreamUtils.writeToOutputStream(StreamUtils.java:32)
	at com.creatio.core.net.DownloadRequest.readResponseInputStream(DownloadRequest.java:68)
	at com.creatio.core.net.Request.connect(Request.java:65)
	at com.creatio.core.net.Request.post(Request.java:340)
	at com.creatio.core.net.RequestItem.execute(RequestItem.java:30)
	at com.creatio.core.net.RequestManager.doExecuteRequest(RequestManager.java:181)
	at com.creatio.core.net.RequestManager.executeRequest(RequestManager.java:173)
	at com.creatio.core.net.RequestManager.post(RequestManager.java:87)
	at com.creatio.core.net.RequestManager.post(RequestManager.java:75)
	at com.creatio.core.service.Service.post(Service.java:133)
	at com.creatio.core.service.MobileMetadataService.load(MobileMetadataService.java:52)
	at com.creatio.app.sync.MetadataSyncAdapter.downloadMetadata(MetadataSyncAdapter.java:225)
	at com.creatio.app.sync.MetadataSyncAdapter.loadMetadata(MetadataSyncAdapter.java:86)
	at com.creatio.app.sync.MetadataSyncAdapter.startSync(MetadataSyncAdapter.java:57)
	at com.creatio.app.sync.SyncAdapter.synchronize(SyncAdapter.java:55)
	at com.creatio.app.sync.AppSyncAdapter.runSyncAdapter(AppSyncAdapter.java:121)
	at com.creatio.app.sync.AppSyncAdapter.syncMetadata(AppSyncAdapter.java:296)
	at com.creatio.app.sync.AppSyncAdapter.syncAllMetadata(AppSyncAdapter.java:153)
	at com.creatio.app.sync.AppSyncAdapter.startSync(AppSyncAdapter.java:60)
	at com.creatio.app.sync.SyncAdapter.synchronize(SyncAdapter.java:55)
	at com.creatio.app.sync.SyncRunner.runItem(SyncRunner.java:259)
	at com.creatio.app.sync.SyncRunner.doRun(SyncRunner.java:250)
	at com.creatio.app.sync.SyncRunner.run(SyncRunner.java:129)
	at com.creatio.app.sync.SyncRunner.run(SyncRunner.java:101)
	at com.creatio.cordova.plugin.tssynchronization.TSSynchronizationPlugin.runSync(TSSynchronizationPlugin.java:102)
	at com.creatio.cordova.plugin.tssynchronization.TSSynchronizationPlugin.syncApp(TSSynchronizationPlugin.java:356)
	at com.creatio.cordova.plugin.tssynchronization.TSSynchronizationPlugin.lambda$execute$6$com-creatio-cordova-plugin-tssynchronization-TSSynchronizationPlugin(TSSynchronizationPlugin.java:67)
	at com.creatio.cordova.plugin.tssynchronization.TSSynchronizationPlugin$$ExternalSyntheticLambda6.run(Unknown Source:6)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
	at java.lang.Thread.run(Thread.java:919)

1 comments

Dmytro Vovchenko

17:33 May 09, 2023

Hello,

Unfortunately, we cannot help you with this problem because we don't use local environments via Android Studio. But, I can say that this is in fact possible. I managed to connect to localhost using 10.0.2.2.

Please take a closer look at the article you provided, maybe you missed some setting.

Also, look at this post, I hope it can help you fix this error.

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Section Filters in Mobile app not appearing

Sasori Oshigaki

14:04 May 02, 2023

Hello Community,

In the Mobile app there is no trace of the Filters in the Sections (Accounts, Contacts)

Filters seem to appear only in the Activities Section.

How should i add the filter (icon and functionality) to the most used Creatio sections (Accounts,Contacts) etc ?

Best regards,

Sasori

4 comments

Yuliya Gritsenko

21:21 May 02, 2023

Hello,

Filters are present in sections Accounts and Contacts in mobile applications in the latest versions.

Please try updating your mobile application to the latest available version.

If it doesn't fix the issue, please email us at support@creatio.com and we will check the matter for you.

Best regards,

Yuliya Gritsenko

Prem Kumar

12:14 Dec 26, 2024

Hello Yuliya Gritsenko,

Could you please let us know Why filter icon is not showing in the Mobile applications freedom UI?

Mira Dmitruk

07:41 Dec 27, 2024

Prem Kumar,

Please make sure that your mobile application is updated to the latest available version.

However if after the update the issue is still present, you should contact our support team directly at support@creatio.com so we could analyze the issue on your environment.

Prem Kumar

08:24 Dec 27, 2024

Mira Dmitruk,

Yes we are using the updated mobile application.
We have a requirement in the mobile application customized section to filter the records in the mobile we doesn't have the filter icon to filter the section in the freedom UI.
Please help us to solve the issue.

Here we can see the two buttons like Case ID sorting and Folders but we dont have the filter icon in the mobile freedom UI

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developer

12:02 Apr 10, 2023

Hello , Does Maps work in Mobile App Offline ?

1 comments

Bogdan

12:44 Apr 10, 2023

Hello,

You can inspect the Account address detail as an example of integration with OpenStreetMaps in the system and Field Force application as an example of maps functionality on mobile apps.

Show all comments

bug

Mobile_Creatio

8.0

Horrible bug in mobile version

Артем Скоробогатов

08:29 Mar 07, 2023

Even the new version of mobile app dont fix the horrible annoying bug.

The “back” arrow and menu button appears periodically where they can not be obtained in any way - in the place of the clock. Please see screenshot.

File attachments

00256525-F85A-4431-8C8A-62EEB6EB4F54.jpeg

2 comments

Denis Bidukha

20:21 Mar 08, 2023

Hello!

Thank you for your post. This problem is in process of being fixed. Since we are moving to a new framework - "Freedom UI", it does not recreate in 8.0.6 Contacts and Accounts (they are already transferred). Other sections are in process of being transferred to Freedom UI.

Best Regards,

Dan

Артем Скоробогатов

15:12 Mar 16, 2023

thank you!

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Mobile_Creatio

8.0

Mobile application. Auto load records in section on Application start

Oleksandr Lisovyi

16:44 Feb 21, 2023

We have business task in the mobile application to show in the section on opening 10 latest objects without waiting for specifying filter by the user.

Is it possible? And in which module to do such initial load?

1 comments

Max

14:46 Feb 22, 2023

Hello Oleksandr!

If you are using an offline application mode, this should work by default. Otherwise, to achieve this goal for all sections, you would need to disable the "UseMobileSearchOnlyInSections" and "UseMobileRecents" features.

If you only need to load records without filtration in some particular sections, you have to set "SearchOnlyData": false, in the mobile mainfest in the "Models" section for the model of the sections you want.

Best regards,

Max.

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