Trigger Business Process not working on BulkEmailTarget Object

Hi All, I am trying to create a simple business process to add a new record in my custom object (EMAIL KPI) as soon as a record is inserted in BulkEmailTarget (Response in Email) object. I have used signal (record added) in BulkEmailTarget (Response in Email) to create such a business process; but the process is not triggered when a new record is added to the BulkEmailTarget object. What am I missing here?Thank you

 

 

 

 

 

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Hello,

We have reviewed your request and identified the root cause of the issue: the records in the BulkEmailTarget table are being added bypassing the entity layer, which means the associated business process is not triggered.

At this point, we recommend reconsidering your business requirement and the way it is currently being implemented. 

Regards,
Orkhan

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