Hi community,

 

We have just received question from client if they can create email template in Creatio for Marketing purposes and if they can lock/secure the content of the email with password or design it in the way that it can't be forwarded. 

 

They are interested in simple solution. Thank you in advance.

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Hello,
 

Unfortunately, no OOTB functionality allows locking or securing the content of an email. However, we suggest the following alternatives that could address your requirements:
 

Dynamic Content Rules:
You can configure dynamic content rules within Email Designer. These rules allow you to define conditions for displaying specific blocks of content to different recipient segments. While this does not directly secure the content, it provides controlled visibility based on set criteria.
 

Link with Validation:
Another option is to send a link within the email that redirects recipients to a secure content page. You can add a password validation mechanism on that page to restrict access to the content.
 

Additionally, we have created a task for our R&D team to evaluate this functionality and consider adding a feature for securing email content in future releases. Your request to prioritize this task has been linked to this task.

Best regards,
Antonii.

Hi Antonii,

 

Thank you for the answer and providing possible alternative solutions.

 

Best regards,

Jelena

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Object: Response of participant in Bulk email

 

Is there a good way to limit the options a user see's when applying a filter to a lookup field other than deleting the records you don't want them to see? I imagine it is best to limit the access rights of certain lookup records, but I don't know how to easily do that if the lookup does not have a list page configured.

 

This is in the Email section of the Marketing module, the audience detail when adding a filter has lots of options, but I only want there to be 8 options.

 

 

All of the records that I put "inactive" for the description in the image below, I want to hide from users when they are adding a filter on the response column such as in the image above.

 

 

Would a simple business rule in the section wizard work? I am assuming not since this is a detail.

 

There is no list page, so I don't know how I can get to set up access rights for individual records in the lookup so I can delete all employees access rights. Would I have to manually configure an edit page?

 

 

I have the mass access rights update marketplace add-on, however it does not work for lookups I've noticed. There is no option to set up access rights when I select multiple records then open the actions menu.

 

Thanks!

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Roman Rak,

 Nevermind, I believe I figured it out. I updated the object permissions for this object, BulkEmailResponse to allow manage by records access. Then I ran an SQL query in the SQL query concole add-on to pull from the table SysBulkEmailResponseRight and update the RightLevel column from 1 to 0 for the records I want to hide.

Hello Mitch,

 

Hope you're doing well.

 

Please check the next Community posts, they should help to perform your business task if I understood it correctly:

 

  1. https://community.creatio.com/questions/hide-fields-lookup-filter — example on how to hide some of the fields in the filter lookup;
  2. https://community.creatio.com/questions/how-filter-filter — the way to filter the filtration field;
  3. https://community.creatio.com/questions/default-filter-section — it explains how to set default filtering conditions in the Account section by the Category field.

Best regards,

Roman

 

Roman Rak,

Thanks Roman, however these articles all have to do with hiding columns of an object. I don't want to hide the name column, I simply want to hide records in this lookup I mentioned above. Do you have any other ideas? If I delete these records, is there any concern about restoring them in the future if we decide we want to use the records I've deleted?

Roman Rak,

 Nevermind, I believe I figured it out. I updated the object permissions for this object, BulkEmailResponse to allow manage by records access. Then I ran an SQL query in the SQL query concole add-on to pull from the table SysBulkEmailResponseRight and update the RightLevel column from 1 to 0 for the records I want to hide.

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Dear,

We bought a marketing Licence for Creatio.

When i try to create a campaign, the system told me that a licence is required.

Even if the marketing licence is enable on my user account.

Our provider told us it was because we have no active contact...

All i want to do is create a campaign in order to import another mass mailing provider statistics for this campaign. it has not been send by Creatio.

 

Why can't i create a campaign on Creatio ?

 

Thanks you,

Nicolas

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Hello Nicolas, 

 

The marketing campaigns require the following licenses:

  1. Marketing campaign licenses (“marketing creatio”). These licenses enable the functions of the Creatio Marketing sections: [Email], [Campaigns], [Events], etc. 
  2. Active marketing contact licenses ("marketing creatio 1000 active contacts"). The licenses are used for creating records in the [Email], [Campaigns], and [Events] sections. 

If the user does not have one of those licenses, errors may occur during the following operation:

  • saving or sending emails;
  • editing email templates in the Content Designer;
  • advancing a campaign to the [Marketing email] step;
  • certain operations in the [Events] and [Campaigns] sections might be disabled.

More detailed information about marketing licenses can be found in the Marketing campaign and active contact licenses Academy article. 

 

Best regards, 

Olga. 

Hello Olga,
It's a pity that we can not import into Creatio our emailing statistics if we send our emailing with another provider.

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