Hi Team,

 

We have open and click rates out of the box in Creatio for email analytics. We can also track link peroformance (click #) for multiple links sent out in the email. Is there a way to see a list of contact records (name & email address) who clicked for each of these links sent out in the email? Thanks

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Yes, you'll create a contact filter using the "Click through links with email (by column Contact)" to view the contacts that clicked a specific link. See https://customerfx.com/article/creating-a-filter-of-contacts-that-clicked-a-specific-link-in-a-creatio-bulk-email/

Note, you can also bind that to a List on the contact page to get a list of links the contact has clicked.

Ryan

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Dear,

We bought a marketing Licence for Creatio.

When i try to create a campaign, the system told me that a licence is required.

Even if the marketing licence is enable on my user account.

Our provider told us it was because we have no active contact...

All i want to do is create a campaign in order to import another mass mailing provider statistics for this campaign. it has not been send by Creatio.

 

Why can't i create a campaign on Creatio ?

 

Thanks you,

Nicolas

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Hello Nicolas, 

 

The marketing campaigns require the following licenses:

  1. Marketing campaign licenses (“marketing creatio”). These licenses enable the functions of the Creatio Marketing sections: [Email], [Campaigns], [Events], etc. 
  2. Active marketing contact licenses ("marketing creatio 1000 active contacts"). The licenses are used for creating records in the [Email], [Campaigns], and [Events] sections. 

If the user does not have one of those licenses, errors may occur during the following operation:

  • saving or sending emails;
  • editing email templates in the Content Designer;
  • advancing a campaign to the [Marketing email] step;
  • certain operations in the [Events] and [Campaigns] sections might be disabled.

More detailed information about marketing licenses can be found in the Marketing campaign and active contact licenses Academy article. 

 

Best regards, 

Olga. 

Hello Olga,
It's a pity that we can not import into Creatio our emailing statistics if we send our emailing with another provider.

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