Hello team,

What is the purpose of IsLocked column in the the SysSchema or SysPackage tables.

How does IsLocked affect 

1- Objects

2- Bussines Processes

3- Edit Page schemas

4- Packages

I couldnt find information in the academy regarding this topic.

Thank you

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Hello Petrika,

Parameter IsLocked mainly affects if you can edit the schema or the package.  Only the author of the lock can edit these elements. In the database, this author isn't mentioned and you can see only IsLocked.

The system will check the author on the other level.

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Hello Creatio Community,

Section wizard keeps reloading.

Printscreen below is from the Console:

What needs to be done to open the section wizard ?

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Hello Petrika,

 

This seems to be an issue that Creatio support should take a look at.

Please contact us at support@creatio.com

 

Thank you!

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Hello community,

 

I'm using isDetailEnabled method in client side to remove add button in detail based on specific conditions. For users in "System Administrator" role I want to allow the add button for every detail. 

 

 JSCODE:

isDetailEnabled: function(detailName) {
    			var esq =  Ext.create("Terrasoft.EntitySchemaQuery", {
						rootSchemaName: "SysUserInRole"
				});
				esq.addColumn("SysRole");
				// add filter for current user
				esq.filters.add("UserFilter", Terrasoft.createColumnFilterWithParameter(
					Terrasoft.ComparisonType.EQUAL, "SysUser", Terrasoft.SysValue.CURRENT_USER.value
				));
				// add filter for role name, joining to SysRole (which is where the name is stored)
				esq.filters.add("RoleFilter", Terrasoft.createColumnFilterWithParameter(
					Terrasoft.ComparisonType.EQUAL, "SysRole.Id", "83a43ebc-f36b-1410-298d-001e8c82bcad" 
				));
               esq.getEntityCollection(function(result) {
                        if (result.success && result.collection.getItems().length > 0) {
                              return true;
                        }
                       return false;
               });
                return this.callParent(arguments);
}

 

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Since EntitySchemaQuery is asynchronous, it doesn't wait for the results to return before the isDetailEnabled function returns. You'll need to pre-fetch if the user is in the role (maybe in the init, or elsewhere) and save that result in an attribute or something, then just check the attribute from the isDetailEnabled function. Does that make sense?

Ryan

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Hello Creatio Community !

I have configured a Product, with some conditions. Printscreen below

After I click, Fill in Product Terms (printscreen below)

the Product Conditions that i specified (Disbursment fee) do not appear in the Product terms.

How can this be solved ?

 

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Hello Petrika,



We already have a corresponding case from you. 



So we will update you accordingly.



Best regards,

Bogdan

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Hello Creatio Community !

I want to resctrict the file formats uploaded to creatio. For example I want to allow uploading only pdf,word, excel, jpeg files and restrict Json files.

How is this configuration done ?

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Best reply

Hello Petrika,

 

You can refer the Secure file upload academy article to achieve your needs.

 

Regards,

Sourav Kumar samal

Hello Petrika,

 

You can refer the Secure file upload academy article to achieve your needs.

 

Regards,

Sourav Kumar samal

Sourav Kumar Samal,

Thank you . It solved my issue.

Best Regards

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Hello community,

 

I'm trying to display the detail DocListInFinApp in Applicaton section. I added access for portal users but I get the following error:

 

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Hello,

 

Please note that you should register such questions as Cases for our Support team, as we will need to check your instance to see what the problem is. So please, register a new case and provide us with all the details there.

 

Kind regards,

Mira

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Hello community,

 

Is there a way to display the print button and allow portal user to download reports including fastreports. I tried giving access to specific objects and adding them in "List of objects available for portal users" lookup. After adding this configuration the print button is shown but I cannot download fast reports due to access rights and the following message is shown "Failed-Forbidden". 

This message is only shown for fast reports printables. Word printables are downloaded successfully. Is there something that I'm missing in the configuration?

 

Thank you,

Lirzae

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Hello, Lirzae!

 

Please try to upload the report again but with an open browser console (press F12 to open it) and provide us with a screenshot of that. 

There might be errors that could help us find the cause of the issue.

 

Best regards,

Kate

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Hello Creatio Community !

Which type of contacts can i access in feed ?

I can see only contacts which are users of the system . Is this the only type of contacts that we can see from Feed ?

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Best reply

Hello Petrika, 

 

Yes, you can access here only Contacts that have existing system users. 

 

Best regards,

Anastasiia

Hello Petrika, 

 

Yes, you can access here only Contacts that have existing system users. 

 

Best regards,

Anastasiia

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Hi all,

please advise me how to disable immediate qualification after my transition to Qualification stage.

My case:

1. Lead case was customized. The first stage is 'New'.

2. Create new lead, current stage is 'New' 

3. Transition to 'Qualification' manually

4. Immediate qualification occurs

 

BR,

Valery

 

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Hello Valery,

 

The qualification stage is used to check the completeness of information about a contact or an account to which the lead is linked. This stage starts after the lead information has been saved.

If the available information is sufficient for further work on the lead, qualify the lead without opening the record page. To do this, select the record in the list and click [ Qualify ].



The following instructions can help you to achieve the result you are looking for: 

How to change the standard lead management process? How do I add or modify process stages?

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Hi all,

 

please advise me how to disable lead immediate qualification after transition to Qualification stage ?

Please have a look my lead case in attachment.

 

File attachments
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Hello Valery,

 

The qualification stage is used to check the completeness of information about a contact or an account to which the lead is linked. This stage starts after the lead information has been saved.

If the available information is sufficient for further work on the lead, qualify the lead without opening the record page. To do this, select the record in the list and click [ Qualify ].



The following instructions can help you to achieve the result you are looking for: 

How to change the standard lead management process? How do I add or modify process stages?

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