Hi Team,
We have open and click rates out of the box in Creatio for email analytics. We can also track link peroformance (click #) for multiple links sent out in the email. Is there a way to see a list of contact records (name & email address) who clicked for each of these links sent out in the email? Thanks
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23:05 Aug 21, 2024
Yes, you'll create a contact filter using the "Click through links with email (by column Contact)" to view the contacts that clicked a specific link. See https://customerfx.com/article/creating-a-filter-of-contacts-that-clicked-a-specific-link-in-a-creatio-bulk-email/
Note, you can also bind that to a List on the contact page to get a list of links the contact has clicked.
Ryan
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