Dear Team,

 

       I need to restrict the drag and drop functionality in the activities section grid. Please help me out to achieve this.

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Hello!

 

This request can not be completed by standard user tools of the interface. To make it work, you need to override the entire page logic by means of development.

 

Also, we would like to inform you that the relevant task has been registered for our R&D team. They will overview the possibility of its implementation in further releases. 

 

Best regards,

Olga. 

Olga Avis,

Hi Olga. We understand that this cannot be done using configuration or out of the box tools. Can you give us a few pointers on what we need to override? This is an important feature for us to implement

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Hello community,

 

In the Creatio mobile application, when I am opening the record for the first time it is opening fine but when I open the same record again page keeps on loading when I checked the error using mobile emulator I see the below-attached error.

 

But this is happening for one section only.

 

Can anyone please help me to figure out the issue and how further can I debug and Solve it ?

 

Many Thanks,

Akshit.

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Hello Akshit,

 

Please debug this error message and find a direct place from which the error comes up and also which methods are called (with which parameters) when opening the page for several times.

 

Best regards,

Oscar

Hello Oscar,

 

Can you help me how can I debug it further, I mean how can I get the reason for what is causing  "Cannot read property  "rows" of undefined" 

error?

 

Many Thanks,

Akshit.

 

Akshit,

 

Please use breakpoints in the page schema and catch parameter values and methods calling (you need to use a mobile emulator to do that). Analyze the data received and share it in case you need help in making conclusions.

 

Best regards,

Oscar

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Hi Community,

 

Below is the business rule,

 

CreatedBy : Lookup column on "Contact"

FunctionalGroup : Custom Lookup Column on "Contact"

Send to Audit : Custom field

 

this is Code I have written in the cusotm module: 

I debug my code on mobile emulator and found that variable createdBy is undefined inside If condition.

 

 

I have checked this. 

var createdBy = record.get("CreatedBy.Id");

and It is working fine, means I am not getting createdBy as undefined.

 

Then why "CreatedBy.UsrFunctionalGroup.Id" is not working?

 

Can anyone help me with this issue?

 

Many Thanks in advance!

 

Akshit.

 

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Hi Akshit, 

For this try to add CreatedBy in attribute and mentioned all field which you need in lookupListConfig parameter for more detail you can see my below code for Activity 

    "Account":{ 

                lookupListConfig:{ 

                    columns:["Type"] 

                } 

            }, 

Hi Meet,

 

Thanks for the response, Can you please tell me where I can find the "attribute" so that I can add CreatedBy?

 

Many Thanks.

Hi Akshit, 

 

Attributes is a configuration object property of the view model schema you can find more details in below link 

 

https://academy.creatio.com/docs/7-16-0/developer/front-end_development/client_schema_structure/attributes._the_%22attributes%22_property 



If you need example you can also take look at this:- 

 

https://academy.creatio.com/docs/developer/front-end_development/creatio_development_cases/page_configuration/adding_calculated_fields

 

Hi Meet,

 

I have to apply this business rule on creatio mobile application. And for that, I need to create a custom module in which I write my code for the business rule. 

So I didn't write this code on Object Section schema or Edit page Schema.

 

 

 

hi Akshit,

 

Ohh I see, I haven't implement this type of logic on Mobile application but I guess Mobile page also has the similar approach in that you have to define SyncColumns instead off lookupListConfig. 

You can find more details here:-https://academy.creatio.com/docs/developer/mobile_development/mobile_ap…;

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Hello Community!

 

I have a detail made with this

implementation. https://academy.creatio.com/docs/developer/front-end_development/creati…;

By any chance someone knows how to use dependency o onchange method on the fields. The idea is to do a logic when the field change.

 

Regards,

 

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Hi Federico,

 

you must add an attribute in JS code of the detail page, specify which columns change that attribute would be listening to, and a method which would trigger when its changed:

 

"City": {  
  "dependencies": [
    {
      columns: ["City"],
      methodName: "onCityChanged"
    }
  ]
}

 

Hello Federico,

 

Hope you're doing well.

 

If I understood your request correctly, the next articles would help you to perform the required business task:

Best regards,

Roman

Thanks formar the answer. 

I'd tried with attributes and dependeces but looks like is not working on the BaseFieldsDetailV2, like this is a special detail may be there is another way to handle the change event. 

 

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Where can I control which events on the case create a lifecycle record. Currently when a case is created I assign SLA and Service through a workflow based on certain rules. I then actualize the calculation of the SLS time-frames with the existing Script.

 

 

The change of SLA/Service created another lifecycle record on top of the one that was created by creating the Case.

 

Actualizing the SLA term calculation creates yet another lifecycle record.

This leaves me with 2 extra useless records that clutter the grid. Where can I switch off this behavior? 

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Hi Oliver,

 

I believe there is a code in SLA/Service entity process which creating Case lifecycle entries. You may take a look on it and override it. 

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Hi Community,

 

My task is to hide the OPEN, DELETE, and COPY buttons(which is shown after selecting a record) for specific users like it should be hidden for all users except System admin.

Can anyone help me achieving this functionality?

 

Many thanks,

 

Akshit

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Hello Akshit,

I have an article on that here: https://customerfx.com/article/removing-add-copy-and-delete-actions-fro…

Ryan

Hello Akshit,

 

Hope you're doing well.

 

Thank you Ryan for sharing the useful article.

Also, you can check the following Community posts, they should help to perform your business task or to add related functionality:

  1. https://community.creatio.com/questions/hide-or-show-button-based-user-…
  2. https://community.creatio.com/questions/new-button-hide
  3. https://community.creatio.com/questions/how-hide-button-contact-section…

Best regards,

Roman

 

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Hi team,

Many times we encounter the error as seen in the below image: 



The above errors are encountered while building workspace in visual studio and also while installing packages. These 'duplications' seems to be coming from auto-generated files.

 

We have followed the instructions to set up file system development mode as per the documentation. Could you please let us know how to overcome this issue?

 

Thanks

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Hello Shivani,

Unfortunately, the image is corrupted and cannot be opened. Could you please resend it?

Thank you in advance!
Olga.

Hi Olga,

I am reattaching the same image 

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We have a scenario where there are nearly 12 fields in an object.

 

When a field is getting modified in a record, an email should be sent capturing the old value and new value of the field. For capturing the old and new values, we use the change log plugin at https://marketplace.creatio.com/app/change-log-creatio

When more than one field is getting modified, only one email containing all the modified fields should be sent.

Kindly suggest how we can implement the same.

We tried using a business process but facing challenges around capturing changes in field-level.

 

product - service creatio

version - 7.16

 

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You can read the column names, old value & new value of field from the log table used in above plugin, in a loop to read all the fields changed. Each time in loop, put the data as one line in a string field parameter like 

"Field Name : <field> Old value: <value>  New Value: <value> " and when loop exists send the email, add this parameter field which you developed in the email body.

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Hi team,

 

When multiple attachements are selected, we want it to get downloaded into a single folder in a given file path. Could you please let us know how to accomplish this? 

 

Thanks

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Hello Shivani,

 

Hope you're doing well.

 

As for now, there is no such functionality. I have informed our R&D department about this case so they could consider enhancing the following functionality in the upcoming releases.

 

Thank you for being interested in the Creatio application and for your ideas of further improvements!

 

Best regards,

Roman

Jasmin Hofstetter,

 

Unfortunately, we do not have an update on the matter as of now.



Best Regards,

Ivanna.

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Hi All,



As like the section page, where we have the OOTB feature to view the MiniPage by hovering the hyperlink. Which can be accessed via section wizard.

A similar kind of functionality needs to be implemented for detail - MiniPage(View Records).

How this can be done? Any suggestions around this implementation will help a lot.



Regards,

Adharsh S

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Hello,

 

Please check this Academy Article. It contains a full description of how you can implement this kind of functionality.

 

Best regards,

Bogdan S.

Bogdan Spasibov writes:

Hello,

Please check this Academy Article. It contains a full description of how you can implement this kind of functionality.

Best regards,

Bogdan S.

Hi Bogdan, could you please give correct link?

Thank you

Vladimir Sokolov,

Hi!

You can use the following link to create a custom mini-page: https://academy.creatio.com/docs/8.x/dev/development-on-creatio-platform/8.1/platform-customization/classic-ui/mini-page/examples/create-a-mini-page 

I hope this helps!
Alina

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