Multiple-choice field Problems

Hi JP Ngo,

I have forwarded your problems to the responsible team. I will let you know the results by the end of this week.

Hi JP Ngo,



As a follow-up of the above:

1) The responsible team have reproduced the first problem you described and it is currently being fixed.

2) The second issue is in the process of verification.

We'll get back with an update as soon as we have their feedback.

S.Kobizka, is there any progress in this issue?  We'd like to use this in our pages. Thanks. 

Hello S. Kobizka, we are still having trouble with this question. Have you made any progress on this? If possible, I would like to know how things are going with the development.

Hi S. Kobizka, me again. We are looking to use this feature but cannot since we are running into these issues. Can you provide me with an update and include if this is something your team won't be researching? I'm hoping to have a working solution this week, but it is dependent upon you and your team. We are really impressed with what you have been able to do, it just needs to get a little bit further for it to be a great solution.

Hi JP Ngo, hi Mark,

Thank you very much for your kind feedback and please accept my apologies for the delay.

We've received the following response from the team:

1) When you open a page from a section, it will automatically switch to the edit mode in case you've clicked any other field (even accidentally) on the section page. It doesn't depend on whether you've made any changes or not. It is the default page behavior and the setup of a multiple-choice field does not change it.

2) The issue from the second case has been investigated and the cause of the problem is now identified. The team is planning to fix it before July, 10th.

Hope this helps.

Have a good forthcoming weekend!

Hi S. Kobizka, have you had a chance to fix the 2nd issue? We are very excited to get this working in our environment. 

Hi Mark,

Sorry for the delay.

I have checked the feedback from the responsible team. However, the issue has not yet been fully resolved and I had to return it back to them for further investigation.

I expect to receive the solution within the following week and will let you know when the fix will be available at Creatio Marketplace.

Thank you very much for your patience.

Wish you a good day!

Thanks for the reply. Looking forward to a working solution. Any updates you can provide would be greatly appreciated. 

Just checking in to see if there is something new on this one.

Hi Mark,

Good news! We have published the updated package on Creatio Marketplace. Please re-install the add-on from Creatio Marketplace and check for updates.

 Thank you for fixing the bugs. I put it on the simple page and it works fine. I found another bug. When we navigate the records on the panel on the left, the multi-select field adds up the records from the cache and it has all the duplicates (please see the attached picture). Hope you can fix this bug. Thank you. 

Hi JP Ngo,

We have successfully reproduced the issue that you mentioned above and reported it to the responsible team. We are waiting for the team’s feedback and will notify you of any updates.

Thank you!

Hello Alexander,

Is there an update on this?

Hello,

Me again... Hoping to hear of any updates you can provide. Please let me know.

Hello Mark,

This is to inform you that the team are going to update the package with the requested fix next week.

We'll let you know when the update becomes available on Creatio Marketplace.

Thank you!

That is fantastic news! Thanks for the update, Svetlana.

Hi Svetlana, can you provide me with an update? 

Hi Mark,

The responsible team will send us the updated package tomorrow. We will keep you informed on the publication of the updated package.

Thank you for your patience.

Hi Mark,

This is to inform you that we have published the updated package on Creatio Marketplace. Please install the add-on and check for the updates.

Have a good forthcoming weekend!