Question

Authorization failed error

Hi,

 

I'm getting authorization failed error when i try to login mu local instance

Can anyone help me to resolve the issue.

 

Thanks

Akshaya Gajendran

 

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1 comments

Dear Akshaya,

 

To fix this issue check your application logs: https://academy.creatio.com/documents/technic-sdk/7-16/logging-creatio-log4net. They should contain detailed information on why you were unable to log in.

Also, check if the Supervisor user is available and has contact connected to him.

 

Best regards,
Angela

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