We noticed a bug in the add-on MultiChoice. The process to replicate the issue is the following:
Configure two MultiChoice fields on a page.
Edit one of the MultiChoice fields, but not both.
Save the record
After the record is saved, the MultiChoice field that was not edited now has the values cleared out.
We found that if you refresh the page, the values appear again. Has anyone else experienced this issue? Or has anyone found a workaround to prevent the field from clearing out on save?
I've experienced this same issue. There's problems if you have two of these on the same page - I started looking into workarounds, but ended up switching to just standard details and made them look more similar to the MultiChoice layout (see https://customerfx.com/article/changing-a-detail-grid-to-a-horizontal-l…) instead so never found a resolution.
Just wanted to mention so you know it's not just you or something you did. Wish I had a workaround to provide :(
1) When opening the page from the section page, it auto switches to edit mode (instead of the "Close" button, it displays the "Save" button) even though there is nothing changed on the page.
2) When opening any record from the details page, and close it, the main page's multiple-choice field lose all its selected on-screen (blank). If we refresh the page manually, the multiple-choice field displays correctly.
Hello S. Kobizka, we are still having trouble with this question. Have you made any progress on this? If possible, I would like to know how things are going with the development.
Hi S. Kobizka, me again. We are looking to use this feature but cannot since we are running into these issues. Can you provide me with an update and include if this is something your team won't be researching? I'm hoping to have a working solution this week, but it is dependent upon you and your team. We are really impressed with what you have been able to do, it just needs to get a little bit further for it to be a great solution.
Thank you very much for your kind feedback and please accept my apologies for the delay.
We've received the following response from the team:
1) When you open a page from a section, it will automatically switch to the edit mode in case you've clicked any other field (even accidentally) on the section page. It doesn't depend on whether you've made any changes or not. It is the default page behavior and the setup of a multiple-choice field does not change it.
2) The issue from the second case has been investigated and the cause of the problem is now identified. The team is planning to fix it before July, 10th.
I have checked the feedback from the responsible team. However, the issue has not yet been fully resolved and I had to return it back to them for further investigation.
I expect to receive the solution within the following week and will let you know when the fix will be available at Creatio Marketplace.
Thank you for fixing the bugs. I put it on the simple page and it works fine. I found another bug. When we navigate the records on the panel on the left, the multi-select field adds up the records from the cache and it has all the duplicates (please see the attached picture). Hope you can fix this bug. Thank you.
We have successfully reproduced the issue that you mentioned above and reported it to the responsible team. We are waiting for the team’s feedback and will notify you of any updates.