When a new WhatsApp Chat is received without an existing contact, a new contact record is created.
We want to merge the created contact with an existing record but after doing so, a new contact is still created when a new message is sent by the customer.
NB. Responses sent to the merged contact are received
Update: using the out of the box merge prevents any further messages from being received. We 'merge' by modifying the Contact in the Contact Identity and Chat tables
is it possible to show the tags assigned to a record without click on tag icon ?
I'm looking for a solution like this
I can add a text field for each entity and using a business process update this field with all tags assigned to the record, but I don't like it very much.
При попытке добавления блока с пользовательским кодом возникает ошибка
An attempt to add a script task causes an error
System.InvalidCastException: Specified cast is not valid.
at Terrasoft.Core.Process.ProcessModel.GetParameterValue[T](FoundParameterData result)
at Terrasoft.Core.Process.Process1MethodsWrapper...
By the way, if there is a list of data type matches for decimal values (as I understood, float does not match all of them), I would really appreciate...MoreLess