detail
Freedom
UI
Studio_Creatio
8.0
Create Detail in Freedom UI
Laura Jurado
20:45 Jun 07, 2023

Hello 

Can someone help me to know, how I add a detail in a page that I am editing in the application Hub? 

I been searching how to do it but I can't find it. 

Thanks you. 

 

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3 comments
Best reply
David Örnek
21:34 Feb 05, 2025

Prachi Bhelkar,


Hello Prachi,

from what i could tell, "Details" are a component in Classic UI, and i couldnt find anything similar for Freedom UI myself. As per my understanding, you can still achieve this task in a simple way.

Lets say for example you have a object "Owner", and a object "Car", where one car has a owner but one owner can own multiple cars. 

Now you want to be able to quickly see which cars a Owner has on his corresponding section page.

In this case, you could solve this task by adding a Lookup field "Owner Lookup" to your Car data model. Make it a required field to ensure that nobody can add Cars that are owner-less.

 Then you edit your Owner page and add a new list (i would highly suggest a expanded list) to your page. 

Select Object -> "Car"
Apply filter by page data -> Data Source: "Owner", where Owner | ID = Car | Owner Lookup

Now you can see all cars connected to a owner in his/her corresponding section page, and should cars for example change ownership, this would be correctly displayed through the filtering you applied earlier.

David

Anastasiia Zhuravel
15:41 Jun 09, 2023

Hello,

 

Please refer to this article for the detailed information. 



Best regards,

Anastasiia

Prachi Bhelkar
00:48 Feb 05, 2025

This does not help. Please tell us how to add a detail in FUI and how to edit that detail by adding columns to it how it is done in classic UI.

David Örnek
21:34 Feb 05, 2025

Prachi Bhelkar,


Hello Prachi,

from what i could tell, "Details" are a component in Classic UI, and i couldnt find anything similar for Freedom UI myself. As per my understanding, you can still achieve this task in a simple way.

Lets say for example you have a object "Owner", and a object "Car", where one car has a owner but one owner can own multiple cars. 

Now you want to be able to quickly see which cars a Owner has on his corresponding section page.

In this case, you could solve this task by adding a Lookup field "Owner Lookup" to your Car data model. Make it a required field to ensure that nobody can add Cars that are owner-less.

 Then you edit your Owner page and add a new list (i would highly suggest a expanded list) to your page. 

Select Object -> "Car"
Apply filter by page data -> Data Source: "Owner", where Owner | ID = Car | Owner Lookup

Now you can see all cars connected to a owner in his/her corresponding section page, and should cars for example change ownership, this would be correctly displayed through the filtering you applied earlier.

David

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excel
reports
sectionreport
Studio_Creatio
8.0
Excel section reports is not working in the apps that I created
Laura Jurado
20:07 Jun 07, 2023

Hi. 

I download the Excel report app from the Marketplace but when I try to create a Section Report for the sections that I created or for the sections of  Contacts and Accounts it doesn't show the button that allows me to generate the report for the section. If I try with other sections like Activities I don't have this problem. 

Can someone help me please? 

Thanks you. 

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0 comments
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8.0
approvals
bpm
Studio_Creatio
Approvals don´t show in the panel
Laura Jurado
20:14 Jun 06, 2023

Hello. 

 

When I do an approval using the BPM tool it doesn't show in the panel of notifications so i can't select any option or continue with the process. Can someone help me please? 

 

Thanks you. 

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5 comments
Goparna Nasina
13:06 Jun 07, 2023

Hello.

Can you tell us in which object are you trying to get the approvals?

Karol Zimny
13:28 Jun 07, 2023

Hello Laura, Please contact our support directly, as then they will be able to gain external access to your website and provide needed support

Laura Jurado
20:14 Jun 07, 2023

Hello Goparna Nasina,

I try to get the approvals with objects that I created and also with Accounts and Contacts  object 

Laura Jurado
20:15 Jun 07, 2023

Hello Karol

Thank you, I will contact support 

Goparna Nasina
10:07 Jun 08, 2023

Hello Laura Jurado,

Can you check if the  "Enable approval in section" button in the particular sections is checked or not.

To receive approvals for a particular section you have to enable the approval button.





Thanks & regards

Goparna Nasina

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excel
sectionreport
section
marketplace
generatebuilder
apps
Studio_Creatio
8.0
Excel section reports is not working in the apps that I created
Laura Jurado
19:56 Jun 06, 2023

Hi!

I have install the Excel reports builder from the Marketplace (https://marketplace.creatio.com/app/excel-reports-builder-creatio) and I have the following problem, when I want to generate a new section report for one of the new sections that I created it doesn't show the button that allows me to download the report. I have this problem with the sections that I created using the Application Hub and with the Accounts and Contacts section because I try with other sections like Activity and it shows the button to generate the report. 

Any help greatly appreciated here. 

Thanks you. 

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1 comments
Irina Lazorenko
10:54 Jun 13, 2023

Hi Laura!

The app does not support report download in Freedom UI sections. I have sent your feedback to the responsible team.

As a workaround, you can set up reports that have "Custom report" report type. That way you can generate a report in the Excel reports section.

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Studio_Creatio
8.0
Sorting lists In Freedom UI
Harry
13:37 Jun 05, 2023

Does anyone know if it is possible to sort a list on load, by multiple columns? I spotted this array in the code, but adding another column to sort doesn't make a difference.

 

Thanks!

"sortingConfig": {
							"attributeName": "ItemsSorting",
							"default": [
								{
									"direction": "asc",
									"columnName": "UsrPax"
								},
 
								{
									"direction": "asc",
									"columnName": "UsrNights"
								}
							]
						}

 

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5 comments
Oleg Drobina
18:11 Jun 05, 2023

Hello Hary,

 

Unfortunately it won't work and currently there is no way to sort list using two columns simultanously. I will register a suggestion for our core R&D team to implement this functionality out-of-the-box. Thank you for this suggestion and helping us in making the app better!

Harry
21:35 Jun 05, 2023

Thanks for the reply Oleg

Jacek Harlejczyk
13:03 Dec 18, 2024

Hello Oleg, would you know if this has been implemented in any of the Freedom UI releases?

Harvey Adcock
08:58 Mar 04, 2025

This would also be useful for a few clients who have asked for it from us.

Damien Collot
15:43 Jul 10, 2025

https://customerfx.com/article/sorting-a-dropdown-lookup-on-a-creatio-freedom-ui-page/

Provides some answers

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Studio_Creatio
8.0
Error in section wizard
Akinobu Miyamoto
10:41 Jun 05, 2023

My question is about the section wizard in the System setup.

After entering the Title and Code, I click the "SET UP PAGE" button, and the word "loading" appears.

And the "loading" message does not end.

When I checked the console with the browser function, the following error was displayed.

 

Property schemaType is not defined in class Terrasoft.manager.ClientUnitSchemaManagerItem

 

Can you help me find a solution to this problem?

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3 comments
Best reply
Uriel Nusenbaum
00:25 Jun 06, 2023

Hi Team! How are you? Something similar happened to me today with a version 8.0.8 and the problem occurred when I enabled the JS debugger.

I solved it by "turning it off" with this statement:

Terrasoft.SysSettings.postPersonalSysSettingsValue("IsDebug", false)

I hope it helps.

Regards

Anastasiia Zhuravel
14:46 Jun 05, 2023

Hello,

 

The mentioned error may occur if the schema was deleted and the system was referring to un-existing object.

To resolve the issue we'd suggest to clear the dynamic content and proceed with full generation and compilation of a system. 

To delete the dynamic content for the site please navigate to 

the corresponding folder of your system:

\App\the_name_of_your_site\Terrasoft.WebApp\conf\content

first backup the data (in case there will be a need to restore it) and then delete everything in the folder.



If the issue occurs with the cloud-based site, please contact support team via support@creatio.com for further assistance.



Best regards,

Anastasiia

Uriel Nusenbaum
00:25 Jun 06, 2023

Hi Team! How are you? Something similar happened to me today with a version 8.0.8 and the problem occurred when I enabled the JS debugger.

I solved it by "turning it off" with this statement:

Terrasoft.SysSettings.postPersonalSysSettingsValue("IsDebug", false)

I hope it helps.

Regards

Akinobu Miyamoto
10:25 Jun 06, 2023

Uriel,

Resolved. Thank you very much.

I was performing the above operation in debug mode.

By deactivating debug mode, the "SET UP PAGE" button worked successfully.

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Studio_Creatio
8.0
mistake in Process: Define contact and populate site events
Artem
21:10 Jun 02, 2023

Process: Define contact and populate site events

so it should be that (Set ContactId into parameter) does not work

 

 

https://i.imgur.com/4Le2jer.png

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1 comments
Kyrylo Iudin
15:17 Jun 05, 2023

Hello Artem!

 

Could you please also show us the formula in order to check it?

 

Thank you in advance. 

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Freedom_UI
Studio_Creatio
8.0
FREEDOM UI - HOW TO APPLY ADVANCED FILTERS
Massimiliano Mazzacurati
19:30 May 25, 2023

In Freedom UI sections (ie Customer 360 Accounts and Contacts sections) I can't find the way to apply an advanced filter.

I see it's possible to create folders and set their filters but I don't find the same "Switch to advanced mode" action available in classic UI Creatio sections.

How can a user apply an advanced filter without the need of folders?

Thanks

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8 comments
Matthias Bendel
15:03 Jun 23, 2023

Did you find a method to apply advanced filters? I have the same problem here. 

Mira Dmitruk
15:11 Jun 23, 2023

Matthias Bendel,

 

At the moment there is not such functionality in the Freedom UI, but we already registered this idea for our R&D team and it may appear in future releases.

Csilla Kiss
09:15 Mar 22, 2024

Hi! Is there any news regarding this feature?

 

Anton Starikov
09:44 Mar 22, 2024

Csilla Kiss,

Hello!

 

We are still working on this functionality, the R&D team has a task, so it should be available soon in new releases. 



Best regards,

Anton

 

Grygorii Synieok
17:06 Jul 22, 2024

Anton Starikov,

Hi!

Maybe you know at what release it shoud be? After your message already released two version, but still no functionality(

Harry Brown
18:15 Nov 20, 2024

Anton Starikov,

Hi Anton, Is there any news on when we can expect this? It's a really useful feature 

Mark Roberts
15:48 Nov 03, 2025

It is now over 2 years since this request. The ability to create a quick advanced filter is essential. I regularly want to use a default saved filter, but then adjust it live, but I cannot do this without adjusting saved filters. I have found my team are constantly doing this and affecting the default filter function.

Can you please re-add the more advanced filter capabilities to all list displays

David Örnek
16:29 Nov 03, 2025

+1 

Fast, easy filtering is one of the most sought after features from clients, and worked flawlessly in Classic UI

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Studio_Creatio
8.0
How to read current user timezone from their profile in a business process?
Akshit
10:25 May 25, 2023

Hi, 

 

I have to read the current user timezone from their profile in Creatio.

I have found the object name - SysUserProfile (Title - User profile)

But i cannot read this object in the business process read element. 

Please help urgently.

 

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2 comments
Pavan Manne
15:25 May 25, 2023

Hi Akshit,

Try writing an esq query in script task 

https://community.creatio.com/questions/how-create-or-update-record-usi…

Kalymbet Anastasia
18:00 May 28, 2023

Hello,

 

There is no basic method for reading the time zone in a business process.

I will register the idea for future versions.

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Could_not_load_assembly_'System.Private.CoreLib'
Studio_Creatio
8.0
Could not load assembly 'System.Private.CoreLib' to delivery package
JUAN PABLO OSUNA DE LEON
20:45 May 24, 2023
hello, I would like to know what the error is due to, 
perform a business process in the local environment, 
but I try to import the package in the dev environment, 
it throws the following error with the business processes

An error occurred while generating the source code of the 
"AnalisisCancelacionPolizaLDFTProcess" schema in the 
"CancelacionPolizaLDFT" package. Uid e202d880-264f-4aa5-876d-ad3a59567156: 
Error resolving type specified in JSON 
'System.Collections.Generic.Dictionary`2[[System.Guid, System.Private.CoreLib],
[System.Collections.ObjectModel.Collection `1 
[[System.Guid, System.Private.CoreLib]], System.Private.CoreLib]], 
System.Private.CoreLib'. Path '$type', line 1, position 222.
2023-05-24 19:59:58,541 Newtonsoft.Json.JsonSerializationException: 
Failed to resolve type specified in JSON 
'System.Collections.Generic.Dictionary'2
[[System.Guid, System.Private.CoreLib],[System. Collections. ObjectModel.Collection`1[[System.Guid, System.Private.CoreLib]], 
System.Private.CoreLib]], System.Private.CoreLib'. 
Path '$type', line 1, position 222. ---> 
Newtonsoft.Json.JsonSerializationException: Could not load assembly 
'System.Private.CoreLib'.
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1 comments
Artem
15:48 May 25, 2023

Good day,

 

Typically this error occurs when you are trying to install a package from the .Net Core version of the system to the .Net Framework variation.

 

Please make sure that the environments that you are working on and the target ones are identical in the version in order to ensure the stability of the systems after transferring the customizations.

 

Thank you.

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