Hello,



Could you explain your business process in more detail, and what outcome do you see for the 3 stage option?

 

This information is necessary to understand your business process and the outcome you want to get from it. 

Malika writes:

Hello,

Could you explain your business process in more detail, and what outcome do you see for the 3 stage option?

 

This information is necessary to understand your business process and the outcome you want to get from it. 

Hi Malika, there are 2 approvals in the process and 3 outcomes. If both approvals are accepted. We want it to move to next stage "Approved", If both rejects "Rejected" and if one approves it but one rejects it then "Reconsider" stage. I have done the first two and they are simple. But I am confused with third one. How do i structure it in my business process?

Anyone?

Bump

Hi!

To meet this business task, it will be necessary to layer several gateways. You probably already have the "Approved" conditional flow formula as such: 

[#ApprovalUserTask1.Result parameter#]==[#Positive#]&&[#ApprovalUserTask2.Result parameter#]==[#Positive#]

As for "Rejected", the formula will have identical logic operator "&&" meaning 'and':

 [#ApprovalUserTask1.Result parameter#]==[#Negative#]&&[#ApprovalUserTask2.Result parameter#]==[#Negative#]

The "Reconsider" flow can have the logic so that either ApprovalUserTask1 or ApprovalUserTask1 has a Positive result parameter. It can be accomplished with a use of the "||" operator meaning "or":

[#ApprovalUserTask1.Result parameter#]==[#Positive#]||[#ApprovalUserTask2.Result parameter#]==[#Positive#]

As a result, you have 3 possible outcomes including the one for 1 approval that is positive.

Alla Blinova writes:

Hi Alla,

Is this [#Positive#] a parameter? And I suppose you would take it as a ID Parameter? I am not sure how this parameter would help here.

If you can show me your parameter's that would be great help! I tried this with ID Parameters but that isn't working for me.

This is what I have thought of. Though it's not tested yet. But I have added Read Data to read the status of both approvals and then Condition flow that checks if the both approvals equals to Positive by comparing it with Approval Status Lookup values then it changes stage to Approved and if both are negative then Denied and if anyone of them is negative then it goes into Reconsideration stage. Does this looks fine to you?

Hello,

Please contact our support team directly at support@creatio.com for us to be able to check the issue properly and resolve it.

Not sure if there's a Freedom UI specific way in the sdk (but I've not seen anything that looks like it yet). However, you should still be able to call Terrasoft.ServiceOAuthAuthenticatorEndpointHelper.getAuthorizationGrantUrl from a Freedom UI page for now. 

Ryan Farley,

I have tried this code but it's not working in Freedom UI. Can you please guide me some way around to call OAuth Web Service in Freedom UI Page.

handlers: /**SCHEMA_HANDLERS*/[
	{
		request: "usr.OAuthLoginButton",
		/* Implement the custom query handler. */
		handler: async (request, next) => {
			var oAuthAppId = await request.$context.LookupAttribute_u6rb81v;
			Terrasoft.ServiceOAuthAuthenticatorEndpointHelper.getAuthorizationGrantUrl(
				oAuthAppId.value,
				function(success, url) {
					console.log(url);
					if (success) {
						if (url) {
							window.open(url);
						}
					} else {
						this.showInformationDialog("Login Failed");
					}
					Ext.callback(callback, scope);
				}, this);
			return next?.handle(request);
		}
	}
]

Ryan Farley,

Can you please guide us on this?

Hello,

You can try calling your OAuth web service using an HTTPClient, here is an example of how to use it:

{
                request: "crt.HandleViewModelInitRequest",
                handler: async (request, next) => {
                    const httpClientService = new sdk.HttpClientService();
                    const endpoint =
                        "http://data.fixer.io/api/latest?access_key=578b5bcad95455a0a0fddddf83f1f269&symbols=USD";
                    const response = await httpClientService.get(endpoint);
                    request.$context.EurToUsd = 'EUR/USD: ' + response.body.rates.USD;
                    return next?.handle(request);
                },
            },

Dmytro Vovchenko,

We can't use this approach because the client secret is encrypted. If you tried to get the secret key from the table. We are restricted to use the build in OAuth Service in Freedom UI as it was working with Classic UI.

Syed Ali Hassan Shah,

I consulted the developers and it looks like currently there is no other way to call the OAuth service. Not all services from 

Terrasoft class transferred to a new UI and ServiceOAuthAuthenticatorEndpointHelper is one of them.

Hello,



Could you please clarify which button you are referring to? Perhaps you can send a screenshot for a clear example.

Malika,

Hassan Tariq,

 

I would like to inform you that you can add the necessary dashboard icon in Freedom UI. In order to add the icon you need, please use the instructions by clicking here.

Greetings,



Shared documentation that will help you: 



https://academy.creatio.com/docs/user/customization_tools/print_ready_r…



Regards, 

Orkhan

Orkhan,

Yes, I have followed the same documentation but it doesnt works. I have downloaded the plugin and .NET Framework. But it doesn't seems to work

I have the same issue, anyone else with this problem? And what is the solution? @Hassan, did you manage to solve it?

Hi,


Before installing the plug-in, you need to check whether your computer meets the plug-in's software requirements. The most up-to-date information is available on the Academy website:

• Operating System (supports both 32-bit and 64-bit versions): Windows 7 and later.
• Microsoft Word version: 2010 and later (functionality tested up to version 2016 inclusive). The plug-in does not support MS Word 2003 or 2007.
• The computer must have .NET Framework version 4.5 or higher installed. The installer can be downloaded via the provided link.

The plug-in is downloaded from the Academy site, depending on the bitness of Word (32-bit or 64-bit).

To determine the bitness, you can go to the Word account settings. As you have done before. However, make sure that the correct version of the plugin has been downloaded.



To identify the cause of issues when working with the plug-in, enable "Show add-in user interface errors" in Word settings.



After enabling this, reproduce the error again.

Then, do the following:

• Check if the Print Form Designer is installed on your PC in the "Programs and Features" section.
   
• Open Word and check whether the Form Designer plug-in is available.

To do this, open Word settings, go to the "Add-Ins" tab, and click the "GO..." button.

A new window with available plug-ins should open. In the list, you should see the "Creatio MS Word Report Designer" plug-in. Check the box next to it and click "OK".

As a result, a new tab "Creatio" should appear in Word, where you can connect to the application.

Hello,

And have you tried to test if UpdateQuery trigger OnSaved? This should be easy: some simple logger added to the OnSaved handler. Also if you need to trigger some server logic after the update - you can direclty call some custom service (for example in the callback execution after the UpdateQuery).

Hello,



Since we have received a case from you: SR-01225980, the answer will be provided there. 

Hello,

You need to add esq.RowCount = 10; to select top 10 records only.

Hello,

one of the ways to implement this would be using validation, though you would only see that fields are same during save process. to implement this you'd be replacing code for client schema page where you need this check - specifically code for method asyncValidate - its a method describing validity of page before saving. Examples of using it can be found on community, for example here https://community.creatio.com/questions/use-asyncvalidate-minipage

in method you'd descibe interaction you need - if check thats comparing values of 2 fields (need to take actual value of lookup field to compare it to numeric) and if they match throw 

validationResult.success = false;
and message descibing unsuccessfull validation in validationResult.message
then the save wouldnt happen and user would get a message that you specify

In our further investigation of the problem, it looks like Creatio has some anti-spam mechanism, and it blocks our API for 15 minutes when a certain amount of requests was sent to Creatio during a short period of time. We still do not know how to avoid it so any help would be appreciated

Hello!

We kindly ask you to create a support request for us because for providing the answer to this question we will need to ask you for additional information and examples from your side. 

Regards,

Maria

Mykhailo Bormashenko,

Do you got any resolution or cause ?

I am interested in how something like this is resolved.