Dear Federico, 

This issue can happen if a user works in a mobile application in an online mode while their connection is not stable. 

We will inform our R&D team to consider the possibility of creating warnings in cases like that. 

Meanwhile, it would be better for those users who are working from mobile with a bad connection to stay in an offline mode and sync their apps when the connection gets better. 

Kind regards,

Mira

Mira Dmitruk,

There is a way to push automatic the connection once the connection is better? Or pop up to the user a menssage to Sync?

Federico Buffa,

Unfortunately, it is not something we can do. Users can only go from offline to online and back manually and they should decide a better way to work at the moment themselves.

Hi Dmytro,

No, everything seems to be set properly in the manifest. Additionally I could recommend checking if the AgilizExpenseManagement object is listed in the RequiredModels array of the AgilizExpenseDetailSection model and relogin to the mobile app.

Best regards,

Oscar

Hello Federico,

Unfortunately, it is not possible to change the synchronization method for only one section.

The synchronization method in the mobile application is a systemwide thing.

You can read more about it at the Creatio Academy here.

Thank you,

Artem.

Hi Federico,

I've added the same code on my side and the Notes field appeared in the preview page:

Not sure why this is not working on your side at all. Try recreating a module with the controller from scratch and recycle the app pool after that.

Best regards,

Oscar

Hi Oscar, I have the notes fileds as a multiline. Can this affect?

Federico Buffa ?,

Try disabling the multiline attribute for the column and see what happens. Probably it can be the issue.

Best regards,

Oscar

Hi,

According to the trace of an error there is a problem with the getColumnsSetColumns method execution. Please debug the method execution and share the iteration of the method call that results in the error message.

Best regards,

Oscar 

Hi Oscar Dylan,

The function is trigger first time with the primaryColumnSet and then the variable columnSetName is empty. You know from where is comming from this? I have a button in the edit page. that is a problem?

Federico Buffa ?,

It seems that columns for some model were not received. You need to check which model is called in this method and which model doesn't have the columns. As for the place from which the getColumnsSetColumns want's to receive the columns - it should be checked in the call stack. Also sometimes it helps to resave all the settings of the section (of the correspondent workplace) in the mobile application wizard and restart the main app and then relogin to the mobile app, maybe it will help in your case.

Best regards,

Oscar

Hello Federico,



If I understood your request correctly, the next examples should be helpful for resolving your business task:

• https://customerfx.com/article/how-to-refresh-a-page-from-a-process-in-creatio-formerly-bpmonline/
• https://marketplace.creatio.com/template/refresh-active-page-process-el…

Kind regards,

Bogdan

Thanks Bogdan, is the same funtionality  but for the mobile app.

Dear Federico, 



Could you please your product (Sales, Service, Marketing, etc.)? 

And the name of the Workplace in the mobile application (Main workplace, etc.)? 

Thanks in advance!



Kind regards,

Bogdan

The product is sales 7.18.5 and the workspaces is the main workspaces.

Federico Buffa,

Unfortunately, there is no such functionality for the mobile application to avoid additional loading.



Best regards,

Bogdan

Refreshing the view page is not enough.

It is still necessary to wait for the completion of data synchronization with the server, which can take a long time or even stop due to a bad connection.

If the business logic is not very complicated, then as an option you can repeat it in a mobile application. But, for this you have to write JS code 

Hi Federico,

It can be the result of the missing lookup object in the SysLookupsImportConfig array of the mobile application manifest. You need to check if the object of your lookup is present there.

Hi Oscar, the lookup is there and is working with the manual selection just when I set the id in the button is showing like that's like if the sync is missing or something is not refresh.

Federico Buffa ?,

Ok, got it. You need to somehow call the refreshDirtyData method inside your method. As stated in the base page controller module:

/**
	 * Refreshes obsolete data on page.
	 * @internal
	 * @virtual
	 * @param {Object} operationConfig Configuration of operation.
	 */
	refreshDirtyData: function(operationConfig) {
		if (operationConfig) {
			this.refreshDirtyDataByOperationConfig(operationConfig);
		} else {
			this.loadData();
		}
	},

An example of a call of this method can be found in the FieldMobileVisitActions module (FieldMobile package):

onCheckInOutSucceeded: function(isCheckIn) {
        var record = this.getActivityRecord();
        var statusId = isCheckIn
            ? Terrasoft.Configuration.ActivityStatus.InProgress
            : Terrasoft.Configuration.ActivityStatus.Finished;
        record.set("Status", ActivityStatus.Store.getById(statusId));
        var queryConfig = Ext.create("Terrasoft.QueryConfig", {
            columns: ["Status"],
            modelName: record.self.modelName
        });
        record.save({
            isCancelable: false,
            queryConfig: queryConfig,
            success: function() {
                this.complete(function() {
                    var pageController = Terrasoft.PageNavigator.getLastPageController();
                    pageController.refreshDirtyData();
                    Terrasoft.PageNavigator.markPreviousPagesAsDirty();
                    var message = isCheckIn ? Terrasoft.LocalizableStrings.VisitActionDesignerCheckInOk :
                        Terrasoft.LocalizableStrings.VisitActionDesignerCheckOutOk;
                    this.callSuccess(message);
                    Terrasoft.Mask.hide();
                });
            },
            failure: function(exception) {
                this.callFailure(exception);
                Terrasoft.Mask.hide();
            }
        }, this);
    },

Thanks Oscar. works!

Oleg Drobina,

Will this also refresh embedded details associated with the record?

Hi Federico,

It's theoretically possible. Please study the MobileActivityGridPageViewV2 module and the logic of styles applying there.

Best regards,

Oscar

Hi Daniel, 

Actually, it is not possible to do with the detail, like the example with the fields you sent.

In order to achieve such implementation, you need to extend the controller and add the additional logic manually. 

Unfortunately, we don't have such examples. 

But here you can check my colleague answer, where to find the controller which you can modify: 

https://community.creatio.com/questions/there-way-make-detail-read-only…

Hopefully, it will be useful for you!

Best Regards, 

Bogdan L.

Bogdan Lesyk,

Are there any updates regarding hiding a detail in mobiel based on a condition please ?

developer,

Let's discuss it in terms of a thread created by you here https://community.creatio.com/questions/how-hide-detail-mobile-based-co…. I will check internal notes and will let you know about the possible ways of achieving this.

Hello Federico,



Could you please elaborate more on this question? 



Best regards,

Bogdan 

Hi Bogdan, Sure. I have a button created in the preview page and I want to change a value of that record once the button is press, in this case is to change the status to pending to approval. I have my button like this but I don't know how to save the update record and refresh the page.

 Ext.define("Terrasoft.controls.CustomRecordPanelItem", {
    extend: "Terrasoft.RecordPanelItem",
    xtype: "cftestrecordpanelitem",
    config: {
        items: [
            {
                xtype: "container",
                layout: "hbox",
                items: [
                    {
                        xtype: "button",
						cls: "btn",
                        id: "clickMeButton",
                        text: '<div style="color: white; background-color: #8ecb60;  padding-top: 2%;  padding-bottom: 2%;">SUMMIT FOR APPROVAL</div>',
                        flex: 5
                    }
                ]
            }
        ]
    },
    initialize: function() {
        var clickMeButton = Ext.getCmp("clickMeButton");
        clickMeButton.element.on("tap", this.onClickMeButtonClick, this);
    },
    onClickMeButtonClick: function() {
        var record = this.getRecord();
		
	// I need to update here the record.
        Terrasoft.MessageBox.showMessage(record.getPrimaryDisplayColumnValue());
    }
});

Federico Buffa ?,

Hi,

Try using the following code to save the record value (for example using the following code I've renamed a contact):

var name = record.get("Name");
var columnName = record.self.PrimaryDisplayColumnName;
record.set("Name", name + " renaming method");
record.save({
			queryConfig: Ext.create("Terrasoft.QueryConfig", {
				modelName: record.self.modelName,
				columns: [columnName]
			}),
			failure: this.onViewError
		}, this);

Please note that columns from the queryConfig is an array and you can pass an array of column names here (and column names are stored inside the record.self.ColumnConfigs.keys).

As for refreshing the page - not sure if it's possible in the context of the button click handler function execution.

Best regards,

Oscar

Thanks Oscar. Is working perfect.

var record = this.getRecord();
if (record.data.AgilizExpenseStatus.data.Id != "0bbc321a-77cd-4d20-a929-b5bbb34c74bc") {
			record.set("AgilizExpenseStatus", "0bbc321a-77cd-4d20-a929-b5bbb34c74bc");
			record.save({ 
				queryConfig: Ext.create('Terrasoft.QueryConfig', { 
					modelName: record.self.modelName,
					columns: ['AgilizExpenseStatus']
				}),
				success: function() {
					Terrasoft.MessageBox.showMessage(LocalizableStrings.SummitForApproval); 
				},
				failure: function(exception) { 
					Terrasoft.MessageBox.showException(exception); 
				}
			}, this);
		}