Studio_Creatio | Community Creatio

19:56 Jun 06, 2023

Hi!

I have install the Excel reports builder from the Marketplace (https://marketplace.creatio.com/app/excel-reports-builder-creatio) and I have the following problem, when I want to generate a new section report for one of the new sections that I created it doesn't show the button that allows me to download the report. I have this problem with the sections that I created using the Application Hub and with the Accounts and Contacts section because I try with other sections like Activity and it shows the button to generate the report.

Any help greatly appreciated here.

Thanks you.

1 comments

Irina Lazorenko

10:54 Jun 13, 2023

Hi Laura!

The app does not support report download in Freedom UI sections. I have sent your feedback to the responsible team.

As a workaround, you can set up reports that have "Custom report" report type. That way you can generate a report in the Excel reports section.

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Studio_Creatio

8.0

Sorting lists In Freedom UI

Harry

13:37 Jun 05, 2023

Does anyone know if it is possible to sort a list on load, by multiple columns? I spotted this array in the code, but adding another column to sort doesn't make a difference.

Thanks!

"sortingConfig": {
							"attributeName": "ItemsSorting",
							"default": [
								{
									"direction": "asc",
									"columnName": "UsrPax"
								},
 
								{
									"direction": "asc",
									"columnName": "UsrNights"
								}
							]
						}

4 comments

Oleg Drobina

18:11 Jun 05, 2023

Hello Hary,

Unfortunately it won't work and currently there is no way to sort list using two columns simultanously. I will register a suggestion for our core R&D team to implement this functionality out-of-the-box. Thank you for this suggestion and helping us in making the app better!

Harry

21:35 Jun 05, 2023

Thanks for the reply Oleg

Jacek Harlejczyk

13:03 Dec 18, 2024

Hello Oleg, would you know if this has been implemented in any of the Freedom UI releases?

Harvey Adcock

08:58 Mar 04, 2025

This would also be useful for a few clients who have asked for it from us.

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Studio_Creatio

8.0

Error in section wizard

Akinobu Miyamoto

10:41 Jun 05, 2023

My question is about the section wizard in the System setup.

After entering the Title and Code, I click the "SET UP PAGE" button, and the word "loading" appears.

And the "loading" message does not end.

When I checked the console with the browser function, the following error was displayed.

Property schemaType is not defined in class Terrasoft.manager.ClientUnitSchemaManagerItem

Can you help me find a solution to this problem?

3 comments

Best reply

Uriel Nusenbaum

00:25 Jun 06, 2023

Hi Team! How are you? Something similar happened to me today with a version 8.0.8 and the problem occurred when I enabled the JS debugger.

I solved it by "turning it off" with this statement:

Terrasoft.SysSettings.postPersonalSysSettingsValue("IsDebug", false)

I hope it helps.

Regards

Anastasiia Zhuravel

14:46 Jun 05, 2023

Hello,

The mentioned error may occur if the schema was deleted and the system was referring to un-existing object.

To resolve the issue we'd suggest to clear the dynamic content and proceed with full generation and compilation of a system.

To delete the dynamic content for the site please navigate to

the corresponding folder of your system:

\App\the_name_of_your_site\Terrasoft.WebApp\conf\content

first backup the data (in case there will be a need to restore it) and then delete everything in the folder.

If the issue occurs with the cloud-based site, please contact support team via support@creatio.com for further assistance.

Best regards,

Anastasiia

Uriel Nusenbaum

00:25 Jun 06, 2023

Akinobu Miyamoto

10:25 Jun 06, 2023

Uriel,

Resolved. Thank you very much.

I was performing the above operation in debug mode.

By deactivating debug mode, the "SET UP PAGE" button worked successfully.

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Studio_Creatio

8.0

mistake in Process: Define contact and populate site events

Artem

21:10 Jun 02, 2023

Process: Define contact and populate site events

so it should be that (Set ContactId into parameter) does not work

https://i.imgur.com/4Le2jer.png

1 comments

Kyrylo Iudin

15:17 Jun 05, 2023

Hello Artem!

Could you please also show us the formula in order to check it?

Thank you in advance.

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Freedom_UI

Studio_Creatio

8.0

FREEDOM UI - HOW TO APPLY ADVANCED FILTERS

Massimiliano Mazzacurati

19:30 May 25, 2023

In Freedom UI sections (ie Customer 360 Accounts and Contacts sections) I can't find the way to apply an advanced filter.

I see it's possible to create folders and set their filters but I don't find the same "Switch to advanced mode" action available in classic UI Creatio sections.

How can a user apply an advanced filter without the need of folders?

Thanks

6 comments

Matthias Bendel

15:03 Jun 23, 2023

Did you find a method to apply advanced filters? I have the same problem here.

Mira Dmitruk

15:11 Jun 23, 2023

Matthias Bendel,

At the moment there is not such functionality in the Freedom UI, but we already registered this idea for our R&D team and it may appear in future releases.

Csilla Kiss

09:15 Mar 22, 2024

Hi! Is there any news regarding this feature?

Anton Starikov

09:44 Mar 22, 2024

Csilla Kiss,

Hello!

We are still working on this functionality, the R&D team has a task, so it should be available soon in new releases.

Best regards,

Anton

Grygorii Synieok

17:06 Jul 22, 2024

Anton Starikov,

Hi!

Maybe you know at what release it shoud be? After your message already released two version, but still no functionality(

Harry Brown

18:15 Nov 20, 2024

Anton Starikov,

Hi Anton, Is there any news on when we can expect this? It's a really useful feature

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Studio_Creatio

8.0

How to read current user timezone from their profile in a business process?

Akshit

10:25 May 25, 2023

Hi,

I have to read the current user timezone from their profile in Creatio.

I have found the object name - SysUserProfile (Title - User profile)

But i cannot read this object in the business process read element.

Please help urgently.

2 comments

Pavan Manne

15:25 May 25, 2023

Hi Akshit,

Try writing an esq query in script task

https://community.creatio.com/questions/how-create-or-update-record-usi…

Kalymbet Anastasia

18:00 May 28, 2023

Hello,

There is no basic method for reading the time zone in a business process.

I will register the idea for future versions.

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Could_not_load_assembly_'System.Private.CoreLib'

Studio_Creatio

8.0

Could not load assembly 'System.Private.CoreLib' to delivery package

JUAN PABLO OSUNA DE LEON

20:45 May 24, 2023

hello, I would like to know what the error is due to, 
perform a business process in the local environment, 
but I try to import the package in the dev environment, 
it throws the following error with the business processes

An error occurred while generating the source code of the 
"AnalisisCancelacionPolizaLDFTProcess" schema in the 
"CancelacionPolizaLDFT" package. Uid e202d880-264f-4aa5-876d-ad3a59567156: 
Error resolving type specified in JSON 
'System.Collections.Generic.Dictionary`2[[System.Guid, System.Private.CoreLib],
[System.Collections.ObjectModel.Collection `1 
[[System.Guid, System.Private.CoreLib]], System.Private.CoreLib]], 
System.Private.CoreLib'. Path '$type', line 1, position 222.
2023-05-24 19:59:58,541 Newtonsoft.Json.JsonSerializationException: 
Failed to resolve type specified in JSON 
'System.Collections.Generic.Dictionary'2
[[System.Guid, System.Private.CoreLib],[System. Collections. ObjectModel.Collection`1[[System.Guid, System.Private.CoreLib]], 
System.Private.CoreLib]], System.Private.CoreLib'. 
Path '$type', line 1, position 222. ---> 
Newtonsoft.Json.JsonSerializationException: Could not load assembly 
'System.Private.CoreLib'.

1 comments

Artem

15:48 May 25, 2023

Good day,

Typically this error occurs when you are trying to install a package from the .Net Core version of the system to the .Net Framework variation.

Please make sure that the environments that you are working on and the target ones are identical in the version in order to ensure the stability of the systems after transferring the customizations.

Thank you.

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Studio_Creatio

8.0

Package Dependency - best practice

Harry

18:38 May 24, 2023

Hi all,

I've long wondered how best to set up the configuration when you have many objects and related schemas, etc. that all depend on each other. Let's say we have "Accounts", "Contacts", "Agents" "Feedback", "Bookings" and so on.

All of these objects have either a dependency based on a lookup of the other, or they have a related list on a page schema.

I am attempting to try and separate out, but it's not possible without causing dependency issues. I noticed that Creatio's base configuration copes with this by creating many copies of a object, and adding them in packages such as "ContactInAccount". This seems like it would be hard to manage from a user level.

Would most just add all the objects mentioned above into a single package to decrease complexity?

Thanks

Harry

1 comments

Kalymbet Anastasia

17:34 May 28, 2023

Hello,

When setting up the configuration for multiple objects with interdependencies, there are various approaches you can take. Let's consider some strategies to help you manage the complexity effectively:

Analyze interdependencies: Start by analyzing the interdependencies between the objects. Identify which objects depend on each other and how they are related. This will help you understand the relationships and dependencies that exist within your system.
Consider modularization: Instead of including all objects in a single package, you can consider modularizing your configuration. Divide your objects into logical modules based on their functionality or business domains.
Use shared packages: If you have objects that are commonly used across multiple modules or have shared dependencies, you can create separate packages for these shared objects. This way, you can include these packages in the respective modules that require them.
Leverage lookup fields and related lists: When configuring the objects, utilize lookup fields and related lists to establish the relationships between them. This allows you to reference and display related records without creating redundant copies of objects.
Test and validate: Regardless of the approach you choose, it's crucial to thoroughly test and validate your configuration to ensure that the interdependencies and relationships are properly maintained. This will help identify any issues or conflicts early on.

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Refresh PageFilter when a new record is saved without closing the page

Gargeyi Gnanasekhar

13:08 May 24, 2023

Hello Community,

I have a business case where I wanted to load the records to the editable detail on click of a Save Button (We have a custom code written to insert the records to detail).

I have added a page filter so that the detail should contain only the records where reference Id in detail is current page Id

Currently the records gets loaded when I refresh the entire form page.

But I wanted to load the detail without refreshing entire page.

I also tried to reload the detail from code, it didn't worked.

my page filter is designed such that detail referencecoulmnId = current form page Id

When I reopen the page everything looks good.

Any suggestions is really helpful

Thanks

Gargeyi

1 comments

Yuliya Gritsenko

18:00 May 24, 2023

Hello,

Please check if the logic you created works when you click the Refresh button from the addon https://marketplace.creatio.com/app/reload-data-button-creatio right after clicking the Save button.

If it does, you can analyze the logic of the Refresh button from the addon and add it to your logic.

Unfortunately, we do not have ready examples of the implementation of this logic.

Best regards,

Yuliya

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Studio_Creatio

8.0

Generating Printable Report from Database View

Abderrahman Tigami

04:40 May 23, 2023

Hello Team ,

I hope this email finds you well. I am writing to seek assistance regarding a functionality in Creatio that I'm currently exploring. I would like to generate a printable report from a specific database view, and I was hoping you could provide me with some guidance on how to achieve this.

I have already identified the database view that contains the necessary data for the report.

Could you kindly outline the general steps I should follow in order to accomplish this task?

Thank you in advance for your assistance. I look forward to hearing from you soon.

Best regards,

ABDERRAHMAN TIGAMI

1 comments

Yuliya Gritsenko

21:09 May 24, 2023

Hello,

I understand that you have a question regarding the creation of a report in the system. Allow me to provide you with some guidance.

Please note that a report can only be created based on an object that has a created section. To begin, I recommend following the instructions outlined in the following link to ensure that you have created the object based on your view.

Instruction: https://academy.creatio.com/docs/developer/back_end_development/localiz…

After you have created the object based on your view, you will have two options to obtain information from the view in the report:

If the view is connected to the section through one of the columns, you can utilize the view object in the report table.

If you wish to create the report based on the view itself, you need to create the section first. Once the section is created, you can proceed with generating the report based on this section.

For more detailed information on creating reports, I recommend referring to the Creatio Academy, which provides comprehensive guidance on the topic:

https://academy.creatio.com/docs/user/customization_tools/print_ready_r…

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