Question

Hi,

 

How do I remove an OOB entity event?

 

I have created a replacing object of an OOB entity. When inserting a record its runing an event to automatically fill the name field of this entity. How can I remove this event, or prevent it from runing?

 

Best regards. 

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Roman Rak,

 

Thank you for you response, but that posts are not usefull. 
I need to know how to overwrite this event: 


I did search in the academy, but I didn't find anything on how to do this for version 7.18.2
 

Best regards, 

 

Javier
 

Hi Javier, 

Could you please elaborate a bit on your business task? 
Could you please also elaborate on what do you mean by "Overwrite"? 

Looking forward to your prompt response. 

Best regards,
Yurii. 

Hi Javier Collazo,

If you click on the Open process (top of the screenshot, the 3rd button), the event process will be open and you can see when the lead is saved, a function called LeadSaved will be called.

 

The function has a declaration virtual. What you can do is create a replacement object in your custom package for the Lead object. Open the event process from the create object, go to the same method tab and define:

public override void LeadSaved()

In this case, your can apply your own logic.

 

Hopefully, this will help your.

 

regards,

Cheng Gong

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Hello, we are not utilizing the Chat feature at this moment in time. Is there a way to remove this from our UI so that we don't cause confusion with our users?

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Hello George,

I have an article on how to remove the icons from the Actions Dashboard here https://customerfx.com/article/removing-the-facebook-whatsapp-or-telegr…

Ryan

Hello George,

I have an article on how to remove the icons from the Actions Dashboard here https://customerfx.com/article/removing-the-facebook-whatsapp-or-telegr…

Ryan

This worked perfectly! Thanks so much for your assistance.

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