terrasoft.axd issue

Hello community,

 

I'm trying to use terrasoft.axd to download an image that is loaded as a system setting.
I am using the following query string /terrasoft.axd?s=nui-binary-syssetting&r=Glbxxx
where Glbxxx is the system setting code.
I don't understand why some calls return the correct image and others return a http error 401 (access denied).

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