Hello Community,
In the Freedom UI Cases form page, there is a Feed where emails are displayed. If a message contains an email, we can reply to it using the Reply button in the message.
Is there a way to override or customize the handler for the Reply button in the email message?
Specifically, I’m interested in understanding whether it’s possible to intercept or extend the default reply logic (for example, to add custom validation or execute additional logic before adding the email response form).
Any guidance on the correct extension point or recommended approach would be appreciated.

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