Hi community,
I've got a business case where we need to define record permissions for the attachments of cases.
Employees and portal users both have access to the case object but I need to set restrictions on the filecase object
Basicaly the business case is:
a) if a portal user adds a file, portal and all employees have access to the file
b) if an employee adds a file only employees have access to the file
I tried setting up the record permissions on the CaseFile object but am getting the error:
"Object reference not set to an instance of an object"
when I try to apply the record permissions.
As anyone had the same issue and have any idea on how to get around it?
Thanks,
Luis
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Hello,
According to the basic logic of the application, the CaseFile object inherits the rights of the Case object.
You need to create a replacement CaseFile object in the Custom package and disable permission inheritance from the Case object.