Question
API calls in custom component are failing for external users
14:55 Sep 25, 2025
Hello,
I have developed a custom component using remote module. its working fine for internal users.. but when I logged in as external user, all the APIs of my custom component are failing with 404 status code..
How do I fix this? TIA
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1 comments
19:12 Sep 25, 2025
Configuration services for external users need to have two changes:
First of all, the C# service itself needs to have the following attributes on the class:
DefaultServiceRoute] [SspServiceRoute]
You'll likely also need to add the using directives:
using Terrasoft.Web.Common; using Terrasoft.Web.Common.ServiceRouting;
Second of all, the url path to the service is different for external users.
Full Creatio (internal) users will use:
0/rest/UsrMyService/SomeMethod
External users will use:
0/ssp/rest/UsrMyService/SomeMethod
You can use the following code, if needed, to get the correct path/url based on the user type, it will return the correct path for both user types:
var workspaceBaseUrl = Terrasoft.utils.uri.getConfigurationWebServiceBaseUrl(); var servicePath = workspaceBaseUrl + "/rest/UsrMyService/SomeMethod"; //servicePath will now contain the correct URL for either user type
Ryan
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