API calls in custom component are failing for external users

Configuration services exposed to external users need to have two changes:

First of all, the C# service itself needs to have the following attributes on the class:

[DefaultServiceRoute]
[SspServiceRoute]

You'll likely also need to add the using directives: 

using Terrasoft.Web.Common;
using Terrasoft.Web.Common.ServiceRouting;

Second of all, the url path to the service is different for external users. 

Full Creatio (internal) users will use: 

0/rest/UsrMyService/SomeMethod

External users will use: 

0/ssp/rest/UsrMyService/SomeMethod

You can use the following code, if needed, to get the correct path/url based on the user type, it will return the correct path for both user types: 

var workspaceBaseUrl = Terrasoft.utils.uri.getConfigurationWebServiceBaseUrl();
 
var servicePath = workspaceBaseUrl + "/rest/UsrMyService/SomeMethod";
 
//servicePath will now contain the correct URL for either user type

Ryan

Thank you. that worked

Ryan Farley,

Oops.. its not working.. 

the api path for internal users:
https://11007053-demo.creatio.com/0/rest/UsrCwService/CwGetRecordById

external users api path:
https://11007053-demo.creatio.com/0/ssp/rest/UsrCwService/CwGetRecordById

The external path looks good but still giving 404..

Sagar Rodda,

I assume you did also add the attributes to the C# service class and recompile? (Note, those are attributes for the class, not the method)

namespace Terrasoft.Configuration
{
    using System.ServiceModel;
    using System.ServiceModel.Activation;
    using System.ServiceModel.Web;
    using Terrasoft.Core;
    using Terrasoft.Web.Common;
 
    [DefaultServiceRoute]
    [SspServiceRoute]
    [ServiceContract]
    [AspNetCompatibilityRequirements(RequirementsMode = AspNetCompatibilityRequirementsMode.Required)]
    public class UsrSourceCode1 : BaseService
    {
        [OperationContract]
        [WebInvoke(Method = "POST", RequestFormat = WebMessageFormat.Json, ResponseFormat = WebMessageFormat.Json, BodyStyle = WebMessageBodyStyle.Wrapped)]
        public string SayHelloTest(string Name)
        {
            return "Hello " + Name + "!";
        }
    }
}

Sagar Rodda,

Or can combine as: 

[DefaultServiceRoute, SspServiceRoute]

Ryan Farley,

Yeah, I overlooked the class part.. I added the attributes to methods that's why it was not working.. now its fixed.. thank you so much