Studio_Creatio
7.18

Hi community

which is the retention time for process log records  (SysProcessLog)?

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marketplace
Studio_Creatio
7.18

Hi support

I've installed different addon from the market place.

There are many "marketplace creatio webservice" processes running on the instance

Is there anyone who knows why these business proces exist?

 

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2 comments

Dear Stefano,



Could you please attach the screenshot once again?



Thanks in advance!



Best regards,

Bogdan

Bogdan,

Hi Bodan,

I've attached the screenshot

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Dear community,

 

I have a case where I need to get the section's id that the detail belongs to in detail edit page. While var sectionName: this.get("DetailColumnName"); gives me the code of the section, it would be easier to process logic if I could get the section's Id in SysModule table.



Would appreciate your help!

Thanks

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1 comments

Hi Shivani,

 

You can initiate the ESQ query on the onEntityInitialized method execution on the edit page of your detail and call the SysSchema table using the detail column name so to get the UId of the section schema and then call the SysModule table to get the module id (the column in SysModule is SectionSchemaUId).

 

Best regards,

Oscar

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BufferedImportEntity
Studio_Creatio
7.18

Hi community,

 

Is it possible to use the BufferedImportEntity table to import data from an external source, without using the creatio import function?

My idea is to load using a script block  this table and use it as a temporary table.

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Hi Stefano,

 

It's not recommended at all. Please create a section that will be not displayed anywhere and use its table to perform a data import from an external source.

 

Best regards,

Oscar

Oscar Dylan,

Thank you Oscar.

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data import
#excelimport
Studio_Creatio
7.18

We need to import lookup values in more than a language from an Excel file.

We have an Excel with two columns: Name (italian) and Name (english).

When we import from Excel the Name column goes into the "current language" lookup name but we want to import the names in two different languages (both active in Creatio) without duplicating them.

How can it be done?

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Hi Massimiliano, 



You need to import values into two different objects. Let's take [Lookup] for example. 



When you import the values for the English culture, you can import directly into [ObjectName] (Lookup in our case) and can only have two columns: Id of the record and the actual Value. 



When you import the values for Italian Culture you need to import into Sys[ObjectName]Lcz ( SysLookupLcz in our case) and you need 3 columns: Id of the record - mapped to RecordId, CultureId and the Actual Value. 



Best regards,

Yurii.

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API
Studio_Creatio

Column not appearin in API call. 

 

I created a new column last week, it's not appearing in the API call. 

Changes are Publish and Behaviour is set to General.

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4 comments

Is there anyone that can help please?

Which exact API call do you perform? Also try publishing the object directly from configurations and try calling the API once again and check the result.

 

Best regards,

Oscar

Oscar Dylan,

I'm using OData 3

 

When you say directly from the object, I do this when adding the new information. 

 

I have just found other items added 2/3 weeks ago are not pulling through either

Nicola Wall,

Were the new columns added in the section wizard (and not to the object directly)? In some older versions it wouldn't build the OData objects when done via the wizard and you had to open the object in the configuration and publish before it was available via odata (however, that's no longer the case in recent versions)

Have you tried opening the object and publish it to see if the properties show up?

Ryan

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Kanban
Studio_Creatio

Can someone help, please?

We used to be able to double click the card in the kanban view to open the record, we can no longer do this.

 

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1 comments

Hello Nicola,

 

Thank you for your question! Your question is related to the functionality available within the marketplace application: Kanban view for Creatio (https://marketplace.creatio.com/app/kanban-view-creatio).

 

If you have questions or encounter any issues while using the add-on, please write at a.technologies.foundation@gmail.com in order to get assistance on this matter.

 

Kind regards,

Anastasiia

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omnichat
telefram
whatsapp
Facebook
Studio_Creatio
7.18

Hi guys,

 

Could you please help me in how can I remove chat buttons from the actions bar?

I'm not using facebook nor telefram nor whatsapp so I'd like to remove that functionality completely.

 

Please see the image attached 

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portalmessage
Button
portal
Studio_Creatio
7.18

Hi 

Can anyone tell me what is the functionality of the Portal message button (as highlighted in the image) present in the Cases section on portal, and where can I find its configuration in the system?

 

Thanks

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3 comments

Hello Nisarg,



Could you please elaborate more on your business task?



Best regards,

Bogdan

Hi Bogdan,

As the Cases section is not present in Studio Creatio, I would want to implement the Portal message button functionality in a custom section.

Thanks

Dear Nisarg,



Unfortunately, there is no way to implement your business task.



Best regards,

Bogdan

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Hi,

I have requirement in which I need to receive input from the user in a pop up in between a business process

Please suggested the configurations for the same.

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6 comments

Hello Janhavi,

 

Please check if the [Auto-generated page] process element can help you to achieve your business task.

 

Best regards,

Bogdan.

Bogdan Spasibov,

Hi,

The Auto-generated page can not be the solution as it is not in the form of pop up(input box) and it consumes the entire screen space.

Vladimir Sokolov,

Hi,

The mentioned marketplace only helps in displaying the data to the user but does not allow the user to input any data.

I need user to input data.

Janhavi Tanna,

 

Hi,

 

There is no inbuild element that allows the process to show a popup, but you can create a logic that can open a popup for the user and then the input data can be used elsewhere.

 

The set of actions is simple:

 

1) Using the logic described by me in this community thread you can create a process that will send a WebSocket message to the user that triggered the process and pass all the parameters needed to the message.

2) When the message is received to the edit page you can create a handler that will open the popup with fields that can store values. There are community posts about creating a popup on the UI as well as Academy articles, for example here and here.

3) When the information is input and the OK button is pressed you can pass this information either to the UI fields, or create requests with UpdateQuery\InsertQuery classes (examples of the client-side logic using InsertQuery class and UpdateQuery class) to input information elsewhere. Or trigger another business process as described here.

 

So you need to study all of these and then create the logic on your side.

 

Best regards,

Oscar

Oscar Dylan,

Will try, Thanks

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