Hi Tomek,

Seems that you have a huge number of processes that use the timer element and that's why the scheduler can't process some of them in time and also I can see that the next time the timer got started is in the morning after several days. Please apply these two recommendations and there shouldn't be any problems with the timer in the future:

1) Please find the "threadCount" parameter in the root Web.config file of the application and change the value of this parameter from 5 (default) to 10 and check the result after that. We do not have a formula so to count the needed value of this parameter and if it won't help you need to try to change the value to 15 and check the timer after that.

2) The fact that the timer job was executed in the morning  can tell us that your application goes to the "idle" mode at night (Idle Timeout in IIS). 

If this is a cloud-based application please email us at support@creatio.com and ask us to disable the "idle" mode for your app and also modify the value of the "threadCount" parameter. If this is an on-site application please apply needed changes to the root web.config file and disable IIS timeout in the IIS settings.

Best regards,

Oscar

I do have this article describing how to show various prompts in Creatio via code, like confirmation dialogs etc.

https://customerfx.com/article/displaying-information-confirmation-and-error-dialogs-in-bpmonline/

Is that what you're after?

Ryan

Hello Ryan,

Yes, I am looking for the exact thing. Currently I want to add a Prompting for Choices confirmation dialog written in your article to a section after change in status. 

Can you please tell me if any of Creatio CRM section have this in-built (confirmation message) so that I can find the code to understand how to bind functionality or process to the YES or NO button?

Thank you

Hello Ramnath Sharma,

 

Current versions of the Creatio CRM don't have such kind of ready in-built pop-up confirmation.

On the other hand you can try to use the methods which were provided by Ryan Farley:

 

https://customerfx.com/article/displaying-information-confirmation-and-…

 

Also in articles below you will be able to find information about other kinds pop-up windows (with input fields, buttons, etc.):

 

https://academy.creatio.com/documents/technic-sdk/7-15/adding-pop-summa…

 

https://academy.creatio.com/documents/technic-sdk/7-15/creating-pop-sum…

 

https://academy.creatio.com/documents/technic-sdk/7-15/creating-pop-sum…

 

https://academy.creatio.com/documents/technic-sdk/7-15/adding-pop-hints

 

You can also analyse the the any minipage code and create a custom page that would open upon your preferred conditions.

 

Best regards,

Roman

RAMNATH SHARMA,

Yes, you can use that code in a section, page, or anywhere in Creatio. To do a Yes/No prompt, you'd add code like this (from the article I posted)

Terrasoft.showConfirmation("Would you like to do the thing?", function(result) { 
    if (result === Terrasoft.MessageBoxButtons.YES.returnCode) {
        // the user selected "yes" - do something here if needed
    }
    else {
        // the user selected "no" - do something here if needed
    }
}, ["yes", "no"], this);

To show this confirmation after the user changes the Status field, you'd need to wire up a change event for that column, I describe how to do that here: https://customerfx.com/article/triggering-an-event-when-a-field-is-changed-on-a-page-in-bpmonline/

Inside the method that fires when the Status column is changed, you'd place the code above, and could then react as needed.

Hope this helps,

Ryan

Thank you Roman and Ryan.

 I will follow the suggested articles to implement pop up confirmation.

Ryan Farley,

Is it possible to send these informational / confirmation messages from business processes (Script tasks, maybe) ?

Ryan Farley,

Hi,

I want to use this code, but not sure where to add the code to?

Is that in a script task of a process?

Thanks

Chani Karel,

The code listed above and in the linked article are for client-side code (code that would exist on a page). It is possible to send a message from a process that would get received on a page, but that does require some programming on both sides (a script task in a process and also modifying code on a page, or somewhere in the client to receive the message from the process and display the prompt - however, there's no way to get the result of the prompt back to the process so it can proceed according to the value selected). This article explains how to send a message from a process to be received in the client https://customerfx.com/article/sending-a-message-from-server-side-c-to-…

Ryan

Since the Section Schema is a list, you cannot get the Id by simply using:

this.get("Id")

Instead you must use the following to first get the currently active row:

this.getActiveRow().get("Id")

Harvey Adcock,

It works! thank you so much Harvey.

Harvey Adcock,

Hi. I am having issues of the same kind. I want the text value of one of my record's text-values. I have tried all of these and I'm not getting the result I want.

This worked on the Page metod:

var path= this.get("MyString"); 

Any of these does not work in the Section metod:

var activeRow = this.get("ActiveRow");
var path = this.get("GridData").get(activeRow).get("MyString").value;
var path = this.get(activeRow).get("MyString").value;
var path = this.get("MyString").value;

I also tried all of them with/or without the .value

Dear Julio, 

You can specify web service request parameters in the web service section in the method detail: 

https://prnt.sc/rzx19d

https://prnt.sc/rzxcka

After that you would be able to populate them in the web service call element: 

https://prnt.sc/rzx1i9

Thanks Dennis

Hello, Julio!

 

Please see the article below on working with the web service response:

https://academy.creatio.com/documents/technic-bpms/7-15/call-web-servic…

If you want to do this differently, you can call web service with a standard C# tools using a script task element and process the response body in a script task. Also, for more flexibility, you can call the web serviced is a script task. Here is an article with an example: 

https://stackoverflow.com/questions/3900371/how-can-i-call-a-webservice…

To parse JSON in script task you can use the following article, for example: 

https://www.codementor.io/@andrewbuchan/how-to-parse-json-into-a-c-object-4ui1o0bx8

Dennis Hudson,

Hello Dennis,

I don't know if you are still supporting the community forum, however if you are.  The JSON article uses the System.Web.Script namespace.  When I compile a script task using this namespace an error results saying Script not found within System.Web.  Is there are workaround or an alternative?  Thanks,

Gareth Osler,

Hello,

As an example I've used the string Julio shared above. To deserialize it I've used the following approach:

1) Create a source code in configurations. Name it UsrForCustomObject. The content is as follows:

using System.Collections.Generic;
using Terrasoft.Configuration;
 
namespace Terrasoft.Configuration.UsrForCustomObject
{
	public class UsrForCustomObject
    {
        public string version
        { get; set; }
        public string autor
        { get; set; }
        public string codigo
        { get; set; }
        public string nombre
        { get; set; }
        public string unidad_medida 
        { get; set; }
        public List<InternalUsrForCustomObjectList> serie
        { get; set; }
    }
 
    public class InternalUsrForCustomObjectList
    {
        public string fecha 
        { get; set; }
        public decimal valor 
        { get; set; }
    }
}

2) Create a business process with the following schema:

The code of the parameters is the same as the name:

2.1) Text (500 characters) parameter - ParsedFecha

2.2) Text (500 characters) parameter - ParsedNombre

2.3) Decimal (0.01) parameter - ParsedValor

2.4) Text (500 characters) parameter - ParsedVersion

2.5) Text (500 characters) parameter - PassedJSONString

This is the content of the "Methods" tab:

public void PerformJsonDeserialize()
{
	var passedValue = Get<string>("PassedJSONString");
	if (!String.IsNullOrEmpty(passedValue))
	{
		UsrForCustomObject testCustObj = System.Text.Json.JsonSerializer.Deserialize<UsrForCustomObject>(passedValue);
		Set<string>("ParsedVersion", testCustObj.version);
		Set<string>("ParsedNombre", testCustObj.nombre);
		Set<string>("ParsedFecha", testCustObj.serie[0].fecha);
		Set<decimal>("ParsedValor", testCustObj.serie[0].valor);
	}
}

and we are using Terrasoft.Configuration.UsrForCustomObject.

Why it's done so: we need to deserialize the passed string and receive an instance of the UsrForCustomObject class we've declared at step 1 in configurations. Deserialization is performed using System.Text.Json.JsonSerializer.Deserialize method (please note that specifying JsonSerializer.Deserialize method with specifying System.Text.Json as an assembly reference will result in error stating that the system cannot understand whether System.Text.Json.JsonSerializer.Deserialize should be used or Newtonsoft.Json.JsonSerializer.Deserialize should be used, so use the exact approach of method call as in my example above).

3) "Input JSON string" auto-generated page is quite simple: it tells the user to input JSON string. It's done for testing purposes, in fact actual JSON string can be passed:

4) In the "Set JSON to parameters" formula we specify the value for the "PassedJSONString" parameter that should be the string we've input in the "Input JSON string" auto-generated page from step 3:

5) In the "Deserialize" script-task we call the "PerformJsonDeserialize" method from the process methods from step 2:

6) In the "Result" auto-generated page we simply show the result of deserialization (values for all parameters from step 2):

So as a result here is the screenshot of the process start "Input JSON string" auto-generated page where the value of:

{"version":"1.6.0","autor":"mindicador.cl","codigo":"uf","nombre":"Unidad de fomento (UF)","unidad_medida":"Pesos","serie":[{"fecha":"2020-04-09T04:00:00.000Z","valor":28630.63}]}

is passed:

and here is the screenshot of the "Result" auto-generated page:

Also these parsed values can be converted (to date\time for example) and so on. So please feel free to study this example and implement the same logic on your end.

A quick note for anyone who happens this way in the future.

Step 1) above, the namespace name needs to be different from the class name, e.g.:

using System.Collections.Generic;
using Terrasoft.Configuration;
 
namespace Terrasoft.Configuration.UsrCustomerImportNamespace
{
	public class UsrCustomerImport
    {
        public string accountName { get; set; }
        public List<UsrCustomerImportItems> items { get; set; }
    }
 
    public class UsrCustomerImportItems
    {
        public string contactName { get; set; }
        public string contactType { get; set; }
    }
}

By way of an epilogue, while the `System.Text.Json` namespace is available in a trial, for some reason it was not available in the dev environment I was using.  However classes in the `Terrasoft.Common.Json` namespace were available.  I was able to use the `Deserialize<T>(String)` method of the Json class.  (Note at the time of writing the `DeserializeDictionary(String)` method has a bug in it and cannot be used.)

@Oleg, 

I followed the steps above but receive the attached upon compilation of the methods within business process? 

I think you can try the "Access Rights" option in dashboard and not give access to certain set of users who use the mobile app.

Thanks KrishnaPrasad,

On my scenario, access rights will not do. They should still need to see these dashboards in web application. I only need to limit the dashboards in mobile. Do you know if it can be achieve through filtration?

Dear Fulgen, 

 

There is no possibility to reach the functionality you have requested by applying changes to manifest only. 

You can do that overriding method onDashboardRecordsLoaded in Terrasoft.configuration.controller.DashboardPage (MobileDashboardPageController). 

An argument called "records" is passed into this method which contains all dashboards uploaded from DB. 

You can filter which of them to display in method onDashboardRecordsLoaded

Here is the short instructions on how to override an existing controller:

1. Create custom module which inherits the existing controller and add your own logic to it. Here is example for activity controller: https://prnt.sc/s8izs3

2. Create a custom module for replacing grid page for the created controller: https://prnt.sc/r0pz21

3. Create a Replacing client module for the existing manifest, copy the code from the base manifest, change the Grid property in the needed object and add the controller in the PageExtentions array: https://prnt.sc/r0q35h

4. Recycle pool and re-synchronize your mobile app.



Kind regards,

Roman

Hello Nicolas,

I did everything straight to Ryan's instruction and everything worked on my side perfectly. Please pay attention to your CSS file - you should put

#ExternalisationTab {

    height: 100%;

}

not to the source code, but to the "LESS" tab of the .css file. After that everything should work as expected (save the .css file as well as Account Page schema).

Best regards,

Oscar

Super !! it was the issue, i putted the code in the source code and not in the less tab.

Thank you Oscar !

Dear Julio,

You can add a column that was selected as display value for the object to make it clickable. For example for Case object display value is case number, so if the case number is added to detail it becomes clickable. 

FYI, you could also just double click on the record to open it. 

Best regards,

Angela

Dear Angela Reyes,

Could you please explain more on how to make it clickable? Maybe by sharing some piece of code

Thank you in advance.

Regards,

Mohammad Yahfoufi

Mohammad Yahfoufi,

A field on the detail is clickable by the default if it has the “Lookup” type. Please see the screenshot below:

Therefore, it is difficult to understand what you want to achieve. Please provide us with a more detail description of the required functionality.

Best regards,

Norton

Norton Lingard,

Hi Norton what I ask at the beginning of this Article and I think what Mohammad also wants to know is have a field like a Case number or similar, not a lookup, where if you click on this it open the case, in this case if you have a detail with some detail, could have some field to identify each line of this detail, like a correlative, and enable this field to be clickable to could click on it and open the detail line. Is that's correct 

Mohammad ?

Make following pages to use the main page as the parent.

Kirill Krylov CPA,

Thanks Kirill, on the source code? is there any where to do this, because I did it, but have a lot of problem to recognize the change, like Compile All to work!, could you be more specific, please?

Dear Julio,

In order to implement the required functionality you should do the following:

1. Create a main page schema that should contain a common functionality for all other pages.

2. When creating any other edit page, use the main page schema as a parent https://prnt.sc/s4h2pq

As a result, the functionality of the main page is available for all edit pages that have this page as a parent.

You can look at how any section page is implemented as an example. For example, the "AccountSecitonV2" schema has the "BaseSecitonV2" schema as a parent https://prnt.sc/s4h7a1

Best regards,

Norton

Norton Lingard,

Hello again

This doesn't works. What's wrong?

I create several pages on accounts, for example, please see at http://prntscr.com/tyf89k

Later go to the source code schema and inherits from the base one, see before at http://prntscr.com/tyfaq8 and after change the parent page at http://prntscr.com/tyfbnh

Clear cache, reloads http://prntscr.com/tyfev7

Open the account page and nothing http://prntscr.com/tyfgd7

Also I logout, clear cache, login and also nothing, even I compile all and nothing.

Go to section wizard opens page config and the parent page it's ok, but doesn't get the page I need, just an empty one http://prntscr.com/tyfhut

But if I click, for example on Source code and again on Page, magically I get what I want, but still doesn't work, because if I go back to Section Wizard and save, the page doesn't save the changes see at the following video in https://share.vidyard.com/watch/bFEFaUVYPMKVBiSVdgjSDJ?

Thanks

Julio.Falcon_Nodos,

We are glad to inform you that starting from 7.16.2 version you can now copy a section record page and customize it as a separate page. Please find more information about it in the article by the link below (the “USER CUSTOMIZATION TOOLS” chapter):

https://academy.creatio.com/documents/creatio-release-notes-7-16-2

Best regards,

Norton

Norton Lingard,

Hi Norton, doesn't works, if fails. Did you try?, Support inform to me it's will be resolved on 7.16.4. For this reason I need to understand the "old way"

Julio.Falcon_Nodos,

I have just tried to copy one page to another and it worked perfectly on my local instance with 7.16.3 version. Therefore, please consider using this functionality instead of using the old solution.

Best regards,

Norton