Hi,

In the Account section there is detail inserted named "Address".

Any record being added in the Address detail is reflected back on the Account section Address field without running any business process.

Can anyone please help with the logic behind the same?

Like 0

Like

3 comments

Hi,

 

Please provide the screenshot of the attribute under the question.

 

Thank you!

 

Best regards,

Oscar

Hi Janhavi,

 

Go to the advanced setting and search for the object AccountAddress.

You should see a schema which in the Base package. Open it  and click on open process button.

 

After that you see this screen. Click on the highlighted item and you should be able to see how the address is synced with main entity (Account) from Account address. 

 

Also check it in the Account object. 

 

regards,

 

Cheng Gong

Oscar Dylan,

Hi Oscar

The address field at the addresses detail as shown in the image 1. is being directly reflected to the account section address field at image 2.

 

Image 1.

 

Image 2.

Show all comments

hi everyone

i have followed the install guide correctly but it is not working

 

the report still being a MSWord and there isn't an error on the console

 

can you help me please?

Like 0

Like

6 comments

Hi Carlos,

 

You need to check the values in the Creatio system settings connected to the Aspose service. Please refer to the screenshot below to make sure that the Aspose setting values match the respective system settings in Creatio. After applying the changes, log out and log back into Creatio to check for updates.

Alexander Demidov,

i have it like you img , But it doesn't work, it still download a MSWORD

Hi Carlos, which Creatio version and product are you currently using? This helps us reproduce the issue.



Aspose's personal page should also display the conversion requests for the relevant time period, from Creatio. Here is the dashboard link: https://dashboard.aspose.cloud/billing/api-usage/. If there are conversion requests, please send us the error details.

Hi Alex Prusakov,

  1. Creatio 7.18
  2. Sales

 At the Aspose's Page i have it :

 

I have tried with empty CORS and with a url

 

but the registry is not receiving any requests

hi Alex Prusakov,

Any idea what's going on?

Hi to all!

I have installed this application and on my site it works fine.

Maybe you have to recreate a printable template?

Is the problem relevant?

Show all comments
whatsapp
whatsapp_integration
Studio_Creatio
7.17

Hi all,

 

When a new WhatsApp Chat is received without an existing contact, a new contact record is created.

 

We want to merge the created contact with an existing record but after doing so, a new contact is still created when a new message is sent by the customer.



NB. Responses sent to the merged contact are received

 

Update: using the out of the box merge prevents any further messages from being received. We 'merge' by modifying the Contact in the Contact Identity and Chat tables

Like 0

Like

1 comments

Hello Team!

 

Is possible to change the logic of this panel to prevent complete the activity if the start date is in the future?

 

Like 0

Like

3 comments

Solved changing this function in the ActivityPageV2

 

	canChangeStatus: function() {
				var CurrentDarte = new Date();
				return this.get("IsEntityInitialized") && !this.isFinalStatus() && this.isViewMode() && this.get("StartDate") < CurrentDarte &&
					!this.get("ActivityMiniPageStatus");
			}

 

Nice finding, Frederico!

 

This should also work on the Account and Contact page, where the "complete" button for Activities is also displayed (in the top area of the main mask), right? Do you have a code example for this, too?

 

BR,

Robert

Robert Pordes,

I dont have a example of that code but must be very similar. Check in the code what function is calling the click.

Show all comments

hi everyone

I am trying to install a trial with a db PostgreSQL, but following the instructions i am getting this error

  • the name pg_sysadmin is reserved
  • role names beginning with pg_ are reserved

can i create a user witout pg_? my client will work?

 

 

Like 0

Like

1 comments
Best reply

Hello Carlos,

 

Yes, you can create a user without pg_. This prefix is not necessary for correct functioning. 

 

Best regards,

Max.

Hello Carlos,

 

Yes, you can create a user without pg_. This prefix is not necessary for correct functioning. 

 

Best regards,

Max.

Show all comments
using tags
Studio_Creatio
7.17

Hi community,

is it possible to show the tags assigned to a record without click on tag icon ?

I'm looking for a solution like this

I can add a text field for each entity and using a business process update this field with all tags assigned to the record, but I don't like it very much.

Like 0

Like

1 comments

Hi Stefano,

 

You can do it in the way you need, just debug the logic of how the tag module is called and how does the data passed there. You need to check:

 

1) BaseDataView and onTagButtonClick function in this module

2) TagUtilitiesV2 and showTagModule and openTagModule functions in this module

 

Then you can write your own logic once you debug and analyze how it's called and executed in terms of the mentioned modules and methods in these modules.

Show all comments
addon
Studio_Creatio
7.17

Hi community,

I've installed this addon Aspose.PDF connector for Creatio | Creatio Marketplace,

when I try to generate the printable I get the following error.

Like 0

Like

2 comments

Hi Stefano,

 

You need to check the values in the Creatio system settings connected to the Aspose service.

Please use the screenshot below to check whether the Aspose setting values match the respective system settings in Creatio:

After you apply the changes, we recommend you to log out and log back into Creatio for checking the updates.

 

Hope this helps!

 

Best regards,

Max.

Max,

Thank you Max

it works!

Show all comments
studio
script task
задание-сценарий
Studio_Creatio

При попытке добавления блока с пользовательским кодом возникает ошибка

An attempt to add a script task causes an error

System.InvalidCastException: Specified cast is not valid.
   at Terrasoft.Core.Process.ProcessModel.GetParameterValue[T](FoundParameterData result)
   at Terrasoft.Core.Process.Process1MethodsWrapper.ScriptTask1Execute(ProcessExecutingContext context)
   at Terrasoft.Core.Process.ProcessScriptTask.InternalExecute(ProcessExecutingContext context)
   at Terrasoft.Core.Process.ProcessFlowElement.Execute(ProcessExecutingContext context)

Сам код в блоке выглядит так: 

The code itself looks as following:

double result = Get("amount") * Get("rate") / Get("division");
Set("result", result);
return true;

У меня нет опыта работы с BPMN, поэтому я не знаю, где именно я ошибся. Всё, что делают формулы - это запись данных из справочника в параметры процесса.

Заранее спасибо!

I'm totally new to BPMN so I have no idea where the error may be. The formulas only save lookup values into process parameters. 

Thanks in advance!

File attachments
Like 0

Like

2 comments

By the way, if there is a list of data type matches for decimal values (as I understood, float does not match all of them), I would really appreciate a link.

Кстати, если существует список соответствий типов данных для дробных значений (как я понял, float подходит не для всех), я был бы очень благодарен за ссылку.

Я нашёл необходимый тип данных, им оказался decimal. Вопрос можно закрыть

Вот ссылка на перечнь соответствующих типов:

Элемент процесса [Задание-сценарий] | Creatio Academy (terrasoft.ru)

I've found the necessary data type, it turned out to be decimal.

Above there is a link to a list of data type matches

Show all comments
FileDownload
Studio_Creatio
7.17

Hi community

is it possible to download with odata an attachment from any section ?

Like 0

Like

2 comments

Hello Stefano, 

 

Yes. I will show you an example how to achieve it: 

 

1. Choose the section you want to download from and find the record.

For example in Account section the request will be 

http://localhost:1337/0/odata/AccountFile and so on.

Here is an example for Contacts from my local app.

Find the needed file and  retrieve the Id from the attachment you want to download:  

 

 

2. Call this endpoint: 

 

http://localhost:1337/0/odata/ContactFile(fabc22d4-5d91-435c-8dd4-46cfd…

 

Where fabc22d4-5d91-435c-8dd4-46cfd626345c - the Id from step 1.

 

Best Regards, 

 

Bogdan L.

Thank you very much

Bogdan Lesyk,

Show all comments
Import
Studio_Creatio
7.17

Hi community,

is it possible to load the data to import in the same structure used by data import standard feature and launch it programmatically ?

 

Like 0

Like

2 comments

Hello Stefano,



Can you please provide us more detailed information on your business task?



Thank you in advance!



Best regards,

Bogdan

Bogdan,

I would like to load programmaticaly the temporary table used by creatio when I import an excel file and then launch  the import, specifing which entity fill 

Show all comments