Hi,

 

I have added Aspose.PDF plugin to convert the Word to PDF printables. I have generated the 'Client ID' and 'Client Secret' as suggested in the guide.

Where do I key in these Client ID and Client Secret in System Settings? I am getting this notification -  'Please fill in the system settings for converting files to PDF'

 

Thanks,

Madhuri

 

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Hello Madhuri,

 

 

Log in to Creatio, go to 'System Designer' → 'System settings' section, find and fill out the respective system settings. Log out and log back in to apply the changes.

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Dear community,

 

I am using the following apps:

Aspose 

'Save Printable' (keep in mind that we tried with a script first but we switched to this for ease of use)

 

Whenever we trigger our business process manually, the pdf gets created automatically. Whenever the BP gets triggered by the portal, the attachment doesn't get converted. We still use the same BP with the same values.

 

Does anyone have any experience with this?

Thank you in advance!

 

Kind regards,

Yosef

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Hi Yosef,

 

Please note that the Aspose connector does not support generating pdf printables when triggered by the portal.

Kindly answer the following questions for the responsible team to further analyze your use-case:

1. What Creatio product and version are you working with?

2. Do you get  a .docx printable generated automatically when the BP is triggered by the portal?

3.  Could you provide us with a BP diagram to have a clearer idea of the use-case?

 

Thank you for your feedback!

Svetlana Kobizka,

 

We actually call the BP through API with a portal user in Creatio.

1. We use Creatio sales, marketing & service / 7.17.1

2. We get a PDF file but we can't open it. Changing it to .docx makes us able to read it as a word file.

3.

this is the initial process: https://prnt.sc/zz2kpg

We call the invoice through API and set it to "Complete". As soon as this happens, we trigger the following flow which is the subprocess: https://prnt.sc/zz2uut

 

Here we have the "save printable" block.

Everything works except when the status is set to complete through the portal API.

 

 

Kind regards,

Yosef

Hi Yosef,

 

Regarding the second issue, we need you to run a check-up and get back to us with the results.



Please set the printables generation to .docx printables in the subprocess in the 'Save printable' element. Run the business process and tell us if a .docx printable is successfully generated when the BP is triggered by the portal.

Alexander Demidov,

 

If we set the processs to docx, everything works. Right now, when we change the generated pdf (through portal) file to ".docx", we can open it in word.

 

Kind regards,

Yosef

I also noticed that we can't generate a pdf in the instance either unless we place an approval block: https://prnt.sc/106hzl7

Without the approval block, the pdf gets created but we're unable to open it unless we manually change it to ".docx" : https://prnt.sc/106i0bb

This process was triggered within Creatio.

 

 

Kind regards,

Yosef

Hi Yosef,

 

Thank you for the clarification. I have submitted this update to the responsible team.

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Hi,

I'm looking for an example code of using the aspose pdf libraries inside creatio's code.

Thanks,

Raz

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Are we talking about this Marketplace add-on? https://marketplace.creatio.com/app/asposepdf-connector-creatio

 

Did you read the Installation > Guides and manualsRead Manuals on the marketplace page?

1. Register at Aspose.PDF service (https://products.aspose.cloud/pdf/net), add an application (My Apps> Add an App), get access keys (Client Secret, Client ID).

2. Fill in the system settings "Aspose API Access Key" (= Client Secret) and "Aspose Security Identifier (App SID)" (= Client ID) with the data from item 1, respectively. Logout and login to the Creatio app again.

3. Go to System Designer > Lookups > the ‘Printables’ lookup, select the printable, and open the printable setup page, select the ‘Convert to PDF’ checkbox and save changes. Note that the ‘Convert to PDF’ checkbox is available only on the printable setup page in the new UI.

4. The add-on shows an error message if a printable conversion fails on the Aspose side (Aspose service is unavailable, service access is not paid, etc.). Detailed error description is available in the browser console.

What sort of code do you need?

Julius,

Hi Julius,

 

Yes, I'm taking about this addon.

The thing is that this connector only allows me to create a pdf document.

I want to merge 2 pdf documents to 1.

So I thought about using the aspose cloud API SDK for .Net.

 

I've read in the academy that I can include external libraries, so I've been thinking using aspose libraries to do so.

 

So my question is related to the usage of aspose API SDK Libraries in creatio.

 

Raz

Hi Raz,

 

You can find an example of the Aspose API library call from Creatio in the 'AsposeCloud' package. Additional information on Aspose API SDK is available here - https://products.aspose.cloud/pdf/net.

 

Hope it helps.

Svetlana Kobizka,

Hi Svetlana,

 

Thank you very much for the reply.

I managed to find the AsposeCloud :)

 

The thing is that when I download the Apospe dll the libraries are different.

 

I need to use the service to merge documents, but it's not working.

 

I attached the code and the library that I'm using.

 

I appreciate if you could assist me

 

https://www.dropbox.com/s/2lplgni2wsi5piy/Aspose.PDF.dll?dl=0

 

This is the code

PdfApi api = new PdfApi("11d276990520041f6cda09531e25aabb", "9568f0a0-cf77-4836-97d2-fd1389338080");

 

Hi Raz,

 

The responsible team checked that the Aspose connector uses Aspose.Words.Cloud.Sdk.dll, which does not include the method that you need. You can find the description of the .Pages.Add() method that you need here: https://docs.aspose.com/pdf/net/merge-pdf-documents. Please install the required library and follow the Aspose official guidelines.

 

We have asked the team about possible development assistance, unfortunately, they cannot assist.

Why don't you just make an extra printable template for this purpose?

A printable template which includes all the pages you need

Julius,

What do you mean by "extra printable"?

I need the two printables merged together in the same document.

Alexander Demidov,

Hi,

 

Thank you very much for the detailed answer.

All the documentation that I've found about merging files through the Aspose Words Cloud eventually needs a directory to put the file.

Or in the other way a filestream to create the file from and I can't do that, because my creatio  application is a cloud base.

Am I missing something?

Hi Raz,

 

I have forwarded your question to the relevant team. We will get back to you once we have more information.

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Hi,

I've installed aspose pdf connector and it worked just fine :)

I managed to create pdf printables.

A few days ago it stopped working and the printables are not being created in pdf but only in docx.

The only thing that was changed is the the application was upgraded to 7.17.

I would love having some advice.

Thanks,

Raz

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Hi Raz,

 

Please specify your current Creatio version: is it 7.17.0 or 7.17.1?

It will enable us to identify the reason for your issue.

 

Thank you

Svetlana Kobizka,

7.17.1

 

Thank you

Hi Raz,

 

Could you please check the below points and let us know about the results:

 

1. Make sure the 'Convert to PDF' checkbox is not cleared for the selected printables in the 'Printables' lookup.

2. Open the Aspose personal page and make sure the corresponding conversion requests from Creatio for the relevant period are available.

 

Thank you for your feedback!

Checked

 

It's very strange I have an active user, but I can't find the link to the dashboard where I see the log requests.

Can you share it with me?

 

By the way, the last time I checked (When I opened this discussion) I didn't see the request from creatio where at the beginning, i.e. directly after the installation I did.

 

Ps:

- I still have a free acount there.

- The only thing that have changed is the creatio release.

Hi Raz,

Here is the dashboard link: https://dashboard.aspose.cloud/billing/api-usage/. If you find no requests here, please double-check if the values in the corresponding system settings are correct and have a look if there are any errors in the console when generating PDF printables. If there are, please send us the error details.

What do you mean by "errors in the console"?

Hi Raz,

 

We are referring to error messages in the browser console. Here is an example screenshot:

 

No description available.

 

The error (not relevant to the Aspose connector) is in red.

 

Try generating a printable with the browser console open. Should any error messages appear, please send them to us.

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Hello, Community 



We have requirement to generate Report in pdf format.

I have searched also connect with the Creatio support team. And I found Marketplace Application as link below.

https://marketplace.creatio.com/app/asposepdf-connector-creatio 

 

But unfortunately to use this on  big scale we need to buy Subscription.

 

So I want to know there is any other way to achieve our goal? Like development or creating custom script to generate to convert Docx to PDF.



If there is please do let me know.

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Hello Meet!

 

Unfortunately, this marketplace feature is available only via subscriptions. This tool is the only one that can provide PDF export without any development required.

 

The second option that we can recommend is setting up Fast Reports. Please navigate by this link below. In addition, please note that setting up Fast Reports requires minimum development skills.

 

https://academy.creatio.com/documents/technic-sdk/7-15/setting-reports-…

 

Hope this helps!

 

Thank you! 

Hi Danyil,

 

Please don't take this the wrong way, but this is clearly one of the few features that Creatio has "desaccelareted".

 

There was relatively simple way to implement this with the "convert to PDF" option.

 

We have won projects were we assumed that this feature would be available and after several requests from many users it is still not implemented.

 

Fast reports has a really long learning curve and the effort cannot be compared to the simple convert to pdf feature that was available before.

 

 There is still and open answer from Oscar Feb 2020 on this thread:

https://community.creatio.com/questions/convert-pdf

 

"Currently our R&D team is working on implementation of this feature in an out-of-the-box version and we hope that it will return back very soon. We are very sorry for any inconveniences caused."

 

Do you have an ETA for this? is it still in the development pipeline?

 

Thanks

Luis

Since 2019 this feature was removed from Creatio. It is an urgent MUST HAVE!

Hello Luis Tinoco Azevedo,

 

Please be advised that starting from version 7.14.2, the ability to download printable forms in PDF format has been excluded from Creatio.



Please note that customers who are upgrading from previous versions of Creatio which had Aspose components in their system available will have the print to PDF feature working as before.



Our R&D team is informed on this case and they are doing their best to ensure that the upload forms in PDF format will be present in future releases.

I am sorry to say, but I have no possible ETA on this feature being implemented in future updates.



As a workaround, for those users, who need the information from the forms un-editable for other users upon download, I may recommend a printable Word template with limited access using a password to perform changes to the file.

This will ensure that no one would be able to change the Word file without knowing the password.



I hope this helps!

Thank you for your questions, 

Have a great day!

Hi Danyil,

 

Thanks for the reply and the sugestion on the word with password workaround but unfortunately it does not help a lot.

The expectation from our customers is to have this "basic" feature on the core of the product and not throw some paid add-on.

And our expectation, taking in to consideration that there thread going back one year ago that this is in the development pipeline, is that this feature would be available by now.

So please, I have to insist, what is the expectation for this feature to be implemented? We really need a concrete answer.

 

Thanks,

Luis

Luis Tinoco Azevedo,

Thank you for your sincere concerns regarding this matter!



Please note that Creatio had to remove the 'generate to PDF' feature from the platform as the Aspose library is provided only via subscriptions.

 

I have contacted our Product Owner questioning the implementation`s ETA of this feature. 



Please be informed that this process is of great concern on our end and it is currently in development. I would be able to provide the exact ETA in several weeks.



Thank you for your comprehension!

Hope you have a great day!

Danyil

Thanks for the feedback and for checking, I'll be looking forward to hearing some positive news from your side.

 

Cheers,

Luis

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Hi,

I am using the "Save Printable" business process element ('Save printable' process element | Creatio Marketplace) to create a printable and attach it to an Order as a PDF, but instead, it always creates a word document. Here is a video to show the issue: https://www.screenpresso.com/=q6LEd

 

The process runs with no errors, but instead of creating the PDF, it creates a Word doc.

 

Is there a missing parameter here or something that needs to be set to generate the document in the format needed?

 

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I am not certain but there was an update from Creatio last year that removed the PDF function from Printables. Already existing Printables were still able to be converted to PDF, but new printables would not be able to. I am not sure if the Marketplace addon uses a distinct function to convert to PDF or uses what Creatio was using. I have used this element before and it worked but the Printable object may have been created before the Creatio patch that changed this function. 

I am not certain but there was an update from Creatio last year that removed the PDF function from Printables. Already existing Printables were still able to be converted to PDF, but new printables would not be able to. I am not sure if the Marketplace addon uses a distinct function to convert to PDF or uses what Creatio was using. I have used this element before and it worked but the Printable object may have been created before the Creatio patch that changed this function. 

Hello Rommel, Reid,

 

The “Save Printable” business process element uses the base functionality for generating printables.

Reid is absolutely right that Creatio products enable generating only the .docx files at the moment. The same refers to the add-on.

Hope this helps.

Have a good day!

Hello,

 

Any alternative to convert the word document to PDF or any fix to use the "Save Printable" business process element only for the conversion for the latest Creatio version?

Hello

We have released our Word to PDF converter addon in the marketplace: https://marketplace.creatio.com/app/experceo-word-pdf-converter-creatio

It allows you to convert unlimited Word documents to PDF without an external service.

I hope you find it useful!

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Hello,

Is there any way for creating a PDF from a printable? I need something to perform the function since it was pulled from the out of the box features for bpm'onine. Any help would be greatly appreciated.

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Hello Kevin,

Starting from 7.14.2 version the functionality of PDF-convertation was excluded from an out-of-the-box features list. All clients that are updating between versions and already use such a feature in their printables have this feature being available.

Currently our R&D team is working on implementation of this feature in an out-of-the-box version and we hope that it will return back very soon. We are very sorry for any inconveniences caused.

Best regards,

Oscar

Are there any updates on the PDF-printables?

Julius,

 

Unfortuantely there is no update regarding PDF-convertation in Word Printables, but the functionality of PDF-convertation is available in Fast Reports new feature added in 7.15.3 version. You can read more about it here.

 

Best regards,

Oscar

Hi Oscar,

 

Please add this feature quickly.

We have new projects and we can't explain how sucha a basic functionality is not availabe.

And to develop Fast Reports is not the same as a simple Printable.

 

Regards,

Luis

This was a handy feature. Fast Reports are not easy to build.

KrishnaPrasad,

I agree.  There is nothing FAST about Fast Reports.

This feature is really difficult to implement> I cannot make changes in each and every line if there is any new fields need to be added to printable. 

fast Report - Convert into the pdf is not working for me.

 

 

can you provide any other alternative way.

Any feedback on this Oscar:

"Currently our R&D team is working on implementation of this feature in an out-of-the-box version and we hope that it will return back very soon. We are very sorry for any inconveniences caused."?

Thks

Luis

Hi Team,

 

Is there any update in the latest version 7.18.1, still we don't have the option to "Convert to PDF" OOB in the printable section. Is there any alternative other than using Fast Reports?

 

I would like to know if there is a way to force the convertion to PDF in the last versions

Hi Creatio,



2 years into this request, any news regarding this point?

I (and many others in this thread, it seems to be the most popular request in the community) are waiting for a long time for this.

Fast Reports is really a lot of work to setup and to maintain/ introduce minor changes.

Hopefully it is one of the surprise features of the freedom release.

 

Thanks,

Luis

Luis Tinoco Azevedo, Use protected Word files (.docx) in the meantime. It's better than .pdfs in my opinion. But yes. I know, many customers like .pdfs since they're familiar

Hi Team,

Creation has moved to freedom version and still we don't have the option to "Convert to PDF" OOB in the printable section. Is there any alternative other than using Fast Reports? And the previous "Save Printable" business process element also doesn't seem to work for the latest version and document saves as Word doc. ?

Julius,

How do we use protected word files in this case?

Can you please describe the steps in detail?

How to use it in Creatio printables?

Hi Team,

We keep struggling with our customer for an option to convert printables to PDF. Will it ever be possible, as it was in the past? 

 

 

Julius,

Can you please detail?

Hello, some news regarding to generate PDF reports in Creatio, from 2019 we are waiting to can create pdf reports again, some news is this

on the R&D backlog?

Hello,

 

This functionality is implemented in one of the apps in the Creatio Marketplace: Aspose.PDF connector for Creatio

Serhii Parfentiev,

Not usefull, before 2019 is was available free, aspose connector requires pay a license/service :-(

 

Creatio proimise here it was working on it to get it available again, see the comment of @Oleg Drobinaon oct 2019 in this post: "

Hello Kevin,

Starting from 7.14.2 version the functionality of PDF-convertation was excluded from an out-of-the-box features list. All clients that are updating between versions and already use such a feature in their printables have this feature being available.

Currently our R&D team is working on implementation of this feature in an out-of-the-box version and we hope that it will return back very soon. We are very sorry for any inconveniences caused.

Best regards,"

Serhii Parfentiev,

This answer is not acceptable. It's not a nice to have. Is something every small app contains. As Creatio use too... come on... 5 years???

Yep, time to get this back, and soon.



PDF exports + also the ability to schedule emails reports with attached excel & pdf (not Word), in an easy way for end users (not with business process, which is already advanced for most business users) , helps are clients to respond to their management's requests. 



Today these features that exist in most of the other tools are inexistent as OOTB features (not an addon or with code) .... which should nowadays be a hygiene factor.

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Good day. I have a big task, and the last part is sending the document through a web service.

Generally speaking, I need to send not only a document, but an array of objects, among which there are documents. Documents will be in PDF format.

As I could see, the "Content type" field is protected from changes and is always JSON.

Is there any simple (or at least some) way to accomplish the task sent to me?

I have an example of performing this task in Java and there the document is loaded into the stream and then passed as an attribute ContentReference, but I do not understand how to implement this in bpm'online ..

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It's hard to understand where you want to send the document from. From bpm'online to a third party, or vise versa. If it's from bpm'online please do that via c# in a Script task in a business process. If it's vise versa, please use the same web service that we call when we add a new file to a "File" detail. Please use Fiddler in order to find the service name. 

Eugene Podkovka,

Thank you very much, I finally realized that I had to do this through C# in the Script task, but now I have another problem.

I found a code (https://stackoverflow.com/questions/17027159/how-send-a-pdf-by-post-htt…) that converts the PDF file into bytes and sends them via HttpWebRequest, but I don’t know how to get a document file.

I mean, the Server.MapPath method is used in this example, but I cannot do this. I only know that this document should be on the "Attachments and notes" tab in Contact. Is there a way to get a link to the desired document (by name, etc.) Or use the MapPath function?

I am also trying to figure out how to attach more data than just a file, because the file is just one of them. The following is the complete structure:



If you have any suggestions or tips, please, help me.

Dear Pavlo,

Please note that all documents are saved in the database in the appropriate table. For example, documents from the “Attachments and notes” tab from the Contact section are saved in the “ContactFile” table and have the object name “Contact attachment”. Therefore, it’s possible to read it like ordinary data from the database.

Please note that the column with data of the document has name “Data” and type “varbinary(max)”. In order to read data from the database please use “Read data” element of business process or use ESQ in the code of the Script task element.

Please find more detail instructions about reading and using data in the Script task element from the link below:

https://community.bpmonline.com/questions/how-read-entity-lookup-column-script-task

Best regards,

Norton

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