Hello,

Can you please give us more details on what logic exactly you are trying to achieve?

Best regards,

Mira

Mira Dmitruk,

Hi!

I created a custom button on the Lead page. In the Lead I had a process that runs manually when pressing the "Run Process" button. I want to move this process to start when clicking my custom button.

I tried to use this but it doesn't do anything:

onOpenGroupSearchClick: function() {

                //this.showInformationDialog();

                

                var args = {

                    // The name of the process that needs to be launched.

                    sysProcessName: "LeadGroupSearch"

                };

                // Launch of the custom business process.

                ProcessModuleUtilities.executeProcess(args);

            },

But clicking the button works. You can see that I added a pop-up and it appears. The problem is that the process doesn't start.

In the "Run Process" I have to start the process when the LeadId is read. Should I add this to the code?

Thank you!

Ghiu Diana Stefania,

This article shows how to start a process from client-side code: 

https://customerfx.com/article/programmatically-starting-a-process-from…

Ryan

Hello,

The most likely reason for such behavior is that you need to update your database structure and re-create the original business process.

To update your database you need to go into the configuration settings and click on "Update database structure where needed" under the action menu.

By re-create we meant that, unfortunately, you will have to create a new business process because the original one might still keep looking for an already deleted column.

If  you are still having issues, please feel free to contact our support by writing us an email at support@creatio.com

Thank you.

Hi Luca,

The better approach in this case - is to have a single scheduled process that will be executed fastly. 



Because each process, that is executing in background mode using 1 thread of quartz worker (Default value = 5 workers). So, if you will start a lot of the background processes, that are executing (waiting for some event) - you can overfill the background processes queue and new background processes will not start correctly until the old processes are not finished and the quartz worker is not free for a new task.

Hello Petrika,

Parameter IsLocked mainly affects if you can edit the schema or the package.  Only the author of the lock can edit these elements. In the database, this author isn't mentioned and you can see only IsLocked.

The system will check the author on the other level.

Hello,

You can send  your values using a collection.

The values of collection parameters of a [ Call web service ] process element can be mapped to the nested parameters of another collection of a [ Read data ] or [ Call web service ] process element .Additionally, each item of the collection can be mapped to an individual subprocess instance in the [ Subprocess ] element.



 

You can find more detailed information on the academy website:

https://academy.creatio.com/docs/user/bpm_tools/process_elements_refere…

Cherednichenko Nikita,

Thank you! I tried it but the result is something like this:

[

                    {

                        "Name": "invitee.created"

                    },

                    {

                        "Name": "invitee.canceled"

                    }

                ],

The expected value is 

[invitee.created","invitee.canceled"]

How can I achive this?

Regards.

Hello,

The code

[

                    {

                        "Name": "invitee.created"

                    },

                    {

                        "Name": "invitee.canceled"

                    }

],

Is seen like : [{"Name": "invitee.created"}, {"Name": "invitee.canceled"}].

But, in your case, I believe you can use the parameter value "Collection of values"

Hello Robert,

Could you please elaborate on your business task?



Who do you need to reed the values of a record before the update?



Best regards,

Bogdan

Hi Bogdan,

I have a business process, which grants access permissions based on a linked contact in an activity (not the owner field).

When this contact changes, I need to read the value of this contact field that was stored before the update, so that I can remove the access permissions for that contact.

BR,

Robert

Robert Pordes,

There is no basic logic for your needs.

But, as a workaround, you can create a new column contactBackup in the activity object and store old contact there.

You can use Modify Data business process element to set the value for the contactBackup column.

Also, it is not necessary to add this column to the section page. It can be just a "system" column.

Best regards, Alex.

Robert Pordes writes:

When this contact changes, I need to read the value of this contact field that was stored before the update, so that I can remove the access permissions for that contact.

We do it in another way - remove all rights and set new ones. 

Vladimir Sokolov,

Thanks for the reply, but that doesn't work in our case, because the initial permissions can be quite complex, and also due to delegation we do not know the exact current permissions of the records.

I will post an idea for Creatio to implement this feature in the business processes, as it would be handy for several business tasks.

BR,

Robert

Aleksei Efimenko,

I have thought about this, too, but it is not very elegant and I don't want to create fields for every requirement and also don't want to have the fields visible in the filters for the users.

I will try activating and reading the change log in the business process...

BR,

Robert

Robert Pordes,

In case you dont want to show the fileld in any dropdown on the UI, then you can set the Usage Mode for that field to None.

Regards,

Sourav Kumar Samal

Sourav Kumar Samal,

That's a good point and I might consider this, thanks!

 Hi Jonathan, 



Such processes are not logged by default, however you can add the logging if you edit the process in the replacing object. 

You can add the logger using, for example, such code : 

 

namespace Terrasoft.Configuration {
	using global::Common.Logging;
 
	public class LogTest {
 
		private ILog log;
 
		public LogTest() {
			log = LogManager.GetLogger("LoggerName");
		}
 
		public void WriteError() {
			log.Error("ErrorMessage");
		}
 
	}
}

Best regards,

Yurii.

Hello Pedro,

Unfortunately, your task can not be achieved using the basic logic of Creatio. There is no possibility to generate ZIP files from attachments.

Also, you can not download some files to the user's computer automatically until he does not download them manually.

Best regards, Alex.

Hi there! We recently uploaded an application to the marketplace 
that allows you to download all the files of a section, example of an 
account, in a ZIP file. Possibly it is useful for your use case or 
to check how it was done. 
Check it here https://marketplace.creatio.com/app/download-zip-button-creatio

Thank you

Regards

Uriel,

Thank you for the response. We manage to find a solution for our requirement. However, If we get another use case like this one, we will have your application in mind.

Best Regards,

Pedro Pinheiro

Hi Pedro Pinheiro,

I am trying to achieve the same requirement . Would you be able to provide me the logic you used to create the zip and download it?. 

Best regards,

Pavan Manne

Dear Pratik, 

Unfortunately requested functionality is not presented as OOB solution in Creatio at this moment. 

We will register this as an idea for the responsible R&D team to extend the basic functionality in future Creatio releases. 

Kind regards,

Roman

Hi Roman Brown,

Thanks for providing the information regarding to this.

But, for workaround is there any Creatio Service avaible that can be utilized In some custom script configuration with Script Task element of business process.?

And if yes, Is there any example available on how to make use of such Services in development. 

Hi Roman,

Could you please provide steps or source code for a sample excel sheet creation and saving data, that supports creatio platform (ex. using openXml, IronXL or Interop etc.) and later that can be extended with creatio's future release?

Regards,

Rishabh

Since the automatic changing of a stage happens outside of the context of a page, you won't receive any events from the change on the page itself. 

The only option is to either use a process, entity subprocess or entity event listener class (and starts with a signal of case modified in stage field) and if it's changed to the appropriate stage you send a signal to the client. You can see how to send a message from the server (such as from a process) to the client here: https://customerfx.com/article/sending-a-message-from-server-side-c-to-…

You'll add code to the page to listen for this message and then reloadEntity to refresh the page. 

BTW, if you want to use an entity event listener class instead of a process, I've outlined how to do that here https://customerfx.com/article/adding-code-to-listen-for-entity-events-… although using a process is quick and easy.

Ryan