Business Rule Failed to save

i am using creatio version 8.2.0

 

I am trying to save a business rule that filters Kota(Lookup) by Provinsi(Lookup), i know how it works, it's just when i save it, it doesn't save. 

i used static filter

 

 

now when i saved, it doesn't let me save the filter JakartaKota

and when i open the business rule page again it turns out into this

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3 comments

Dear Michael,

 

Thank you for reaching out regarding the issue you’re experiencing.

 

To resolve the problem, please try the following steps:

  • Open the page in a different browser.
  • If the page loads correctly in another browser, clear the cache and cookies in your original browser and check the UI again.

 

If these steps do not resolve the issue, please contact Creatio Support at support@creatio.com. Our team will be happy to assist you with a deeper analysis of the problem.

 

I hope this helps. Should you have any further questions, feel free to reach out.

Alina Yakovlieva,

i've already tried to reload it on another account on another laptop and it still fails to save contact business rule even though it says successfully saved

Michael Fernando Handoyo,

Thank you for the update!
Please contact our support team for a more detailed analysis.

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