Hi community,

In the classic UI we 'controlled' the Save event in business rules, with the field 'Created On' (is filled in). 

I dont see the same behaviour in FreedomUI. The 'Created On' field is filled in even though the record is not saved yet. 

Any workaround for this, especially with Business Rules?

Sasor

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Hi,

 

The field is filled in, but until you save the entry, the event will not be executed. Please clarify what business task is so necessary?

Hi, 

Scenario : Show a specific field only when the record is created.

Which Business Rule should we use?

Thanks

Sasor

Sasori Oshigaki,


Greetings!

 

Thank you for reaching out. I looked into possible solutions and came across the idea that you could rely on the Resolution time field or find similar fields that are not created until you press Save. Unfortunately, I don’t see any other viable options in your case.



 

As in my case:

 

Regards,
Orkhan

Orkhan,

we have also solved requests like this by using fields that will be filled after the record was saved.

However, it would be great if you could add something like a "mode" to the business rules conditions that would have values like "new" and "update".

 

BR

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