Stuck on loading screen

Dear Creatio,

 

I am stuck on loading screen for a while now. Existing tabs still work but opening new tabs or refreshing a tab gives me a forever loading screen with Creatio 8 Atlas.

 

Yours sincerely,

 

Pascal

 

 

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1 comments

Hello Pascal, 

 

If it's your on-site instance we'd suggest to try to restart the site/IIS. If it's cloud instance, please contact the support team at support@creatio.com for further investigation, additionally I'd suggest to provide the team with detailed screenshots of the error you have. 

 

Best regards,

Anastasiia

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