Question
Matrix organizational structure in functional and organizational roles
14:27 Oct 20, 2025
Hello,
How can a matrix organizational structure be implemented in Creatio?
For example, a Sales Manager may have two supervisors — the Branch Manager and the Head of Sales for the entire company. The same setup can apply to all positions.
Currently, organizational roles have a Management role, while functional roles do not. How can both lines be reflected in the system?
Or will it be necessary to configure business processes to assign permissions for all possible objects (from Opportunity to Task)?
Thank you
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