Is it possible to set up "Send emails from Creatio" without logging in under the user?
Hi everyone!
I need to turn on "Send emails from Creatio" in the email account settings without logging in under the user or involving him. Is there any way to do it remotely? (I don't know his password to log in, so I need to do it this way)
Like
Hello,
Please try logging in as Supervisor to manage this option. Without administrator rights, it is not possible to enable "Send emails from Creatio" in a user's mailbox settings remotely.
This setting cannot be activated without logging in as the mailbox owner or involving them, as mailbox integration in Creatio requires direct user authorization for security reasons.
Best regards,
Ivan
Ivan Savenko,
Hi, thanks for your reply. I have administrator rights as System Administrator. I need to manage the mailbox settings of a Supervisor because he has no time for this. As I understand it, it's impossible to do so without involving the user.