Questions regarding creatio side pages and call object

Hello friends,

I have two questions regarding Creatio side pages and call object. 

  1. I have a problem with creating a call object in database via web services. The issue is that I cannot specify called contact Id if the contact exists. I get Supervisor called to Supervisor instead of ex. Supervisor called Andrew Baker. The connection Supervisor called Supervisor is done automatically without setting it in web service. I could not find any property in database that would indicate the connection between Contact and Call object. There is a contactId property, but that s not it.

  2. Is there a way to instantly render a side page component? What i mean is that I want my side page where ex. CTI panel resides, to be automatically rendered when a user logs in or refreshes the page. 

    Thanks for help.

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1 comments

Hi! Your issue seems to involve technical details about creating a call object in the database via web services and specifying the called contact ID. Unfortunately, there isn't a specific tool or skill available to directly address this issue within Creatio.

I recommend checking the database schema for the call object to identify the correct property for linking the contact.

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