Can't modify Portal user profile page in on-site installed environment.
I want to modify the profile page of portal user. But the environment gives me this error.
This development environment is fresh install and I have only create a new package in advance setting.
The environment info - Creatio CRM - 7.16.0.4461
Has anyone also faced this issue before?
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Hello,
I've just deployed full bundle instance of the 7.16.0.4461. There is no similar issue. The portal user profile page or organizational page and main page can be modified without any difficulties.
Try to perform these actions in the advanced settings that can help to resolve the issue:
1. Update database structure where needed
2. Generate the source code for all items
3.Compile all items
If there are still any difficulties, It is better to contact the support team via support@creatio.com to look into the issue in your particular environment.
Regards,
Dean
Hello Meet,
It is definitely better to approach the support team. It would be easier to debut the error in cloud instance and find the solution.
Regards
Dean
Dean Parrett,
I tried to generate source code and compile all items. But I still can not open the Portal User profile page to modify it.
I will have to contact support team for further help.
Thanks
Ramnath