Incoming chat messages should not automatically create a new Contact

Hi Team,

 I am working with the chat integration in Creatio, and I noticed that every incoming chat message automatically creates a new Contact in the system.

 For my use case, I do not want Creatio to generate a Contact record every time a new chat message arrives. Instead, I want to either prevent automatic Contact creation or apply my own custom logic to decide when a Contact should be created.

 Could you please guide me on:

 1. How to disable automatic Contact creation for chat channels?

 2. Whether there is a system setting, business rule, or configuration that controls this behavior?

 3. If customization is required, what would be the recommended approach?

 Any help or documentation reference would be greatly appreciated.

 Thank you!