Freedom UI - Send email notification to user who is mentioned feed comment
Hello,
I'm wanting to setup a business process so that when a user is mentioned in the feed they receive an email notification. Also, there may be instances where more than 1 user is mentioned in a single comment and I'd want each person to get an email notification in that case.
I've tried creating this business process and am stuck as it sends the notification to the person who created the comment in the feed, not the user mentioned in the comment. Any tips on this are greatly appreciated!
Thank you,
Eric
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Hi Eric,
try to use such signal on the object 'User mention' and send notification to Contact:
Hi Eric,
try to use such signal on the object 'User mention' and send notification to Contact:
Thank you! That did it. What's the best method to provide a link to the record via an email? I tried following the steps here - https://community.creatio.com/questions/link-based-feed-notification but it appears to break when there are replies to an existing comment.
Eric Curran,
We have such formula (it is for Classic UI, but you can change it for Freedom UI):
"<a href=\""+[#System setting.Website URL#]+"/0/Nui/ViewModule.aspx#CardModuleV2/"+[#Page name#]+"/edit/"+[#Object Id#]+"\">"+[#Record title#]+"</a>"
Vladimir Sokolov,
Thanks so much for the assistance! I do have one follow up question, what is the best way to limit this process to a certain object? We only want to turn on these notifications for one object, not every object.