Hello, I am creating a custom section for employees to submit access requests. I created a custom package called ITrequests which I've been building the custom section and all associated objects in. I've somehow run into this error when I try to save the Case, it says "Package sequence contains cycle: "ITrequests-->Custom-->ITrequests". This error is preventing me from saving this case. Can someone point me in the right direction for where to look to resolve this error?
Like
Check the dependencies for your package. Just guessing, but I assume it has something to do with that. Or a package that has your package as a dependency. Possibly a dependency that has your package as a dependency or something along those lines. (so check both the depends on packages and the dependent packages for your ITrequests package)
Ryan
Ryan Farley,
I thought that too, but Custom depends on all packages, and ITrequests can't depend on Custom, nothing can depend on the Custom package as far as I understand it. I had looked at them and at first glance it looked fine, but I will go through them again and see if I can find a "loop".
Mitch Kaschub,
Try checking what the dependency tree on the Package Dependencies tab shows for your package, anything weird about how that looks? Custom still shows at the bottom of the tree?
Ryan Farley,
Yes, the tree and the dependencies look as expected to me best I can tell.
The only other thing I can think of is I may have changed the "Current Package" system setting to "Custom" for a brief moment and inadvertently saved a change to one of the objects or pages in my "ITrequests" package before I set the system setting back to ITrequests. I think I'll recompile the system to see if that resolves it.
Ryan Farley,
No luck after recompiling. Same error. Probably have to be a support ticket? Anything else you can think for me to check?
Hello Mitch,
Can you please check and make sure that package indicated in the system setting with code CustomPackageId is set to "Custom" and not to "ITrequests" or any other?
Kind regards,
Roman Brown