In Freedom UI Next Steps and Timeline, there is an icon that shows for the activity category.
For new/custom categories, is it possible to set an icon somewhere? The new/custom categories show the To-do icon currently (It's technically a mat-icon) I'd love to set a custom icon for those. Anyone know if this is possible?
I am working in Freedom UI. Currently, I have a KPI called "Margin per Liter (Excl. VAT)". It is calculated via a Business Process that:
Sums up the "Margin without VAT" for all orders.
Sums up the "Quantity (Liters)" for all orders.
Divides the first sum by the second.
The Problem: The result is saved into a specific field within a single "dummy" Order record.
The Issue:
Since the value is pre-calculated and stored statically in a record, the Dashboard indicator does not react to Quick Filters (Period, Owner, etc.). It always shows the same total regardless of the filters applied on the page.
Goal:
I need the dashboard to calculate this ratio dynamically: $\sum(\text{Margin}) / \sum(\text{Liters})$. It must recalculate every time a user changes the filter (e.g., to see the margin per liter for a specific manager or last month).
Questions:
How can I set up a "Ratio of Sums" in Freedom UI without using a background Business Process?
Is there a way to use the "Formula" source in the Indicator widget to divide two different aggregated sums while maintaining filter context?
What is the best practice for such "weighted average" metrics in Freedom UI to keep them responsive to page filters?
Is there an upgrade planned to migrate the Outlook email and calendar integration to Microsoft Graph API in the next couple months?
Given that Exchange Web Services (EWS) will be retired on October 1st, 2026, I wanted to understand whether such an upgrade is planned. Moving to Microsoft Graph API would also significantly allow to improve Outlook and calendar synchronization capabilities in terms of performance, synchronization granularity, meeting updates, and overall integration reliability.
+1, it seems like it is planned for 2026 and the Task/Documentation for it have been assigned already, but I also was not able to find official communication on that topic yet
It is mentioned in the 8.3.4 release notes (which just barely appeared in the academy) https://academy.creatio.com/docs/8.x/resources/release-notes/8-3-4-twin-release-notes#title-integrations Microsoft Graph API support for email synchronization. It is now possible to synchronize emails using Microsoft Graph API as the primary integration method, replacing the legacy EWS API in alignment with Microsoft's modern architecture and upcoming EWS deprecation. The integration provides improved reliability, enhanced security, and compatibility with the latest Microsoft 365 configurations.
we faced with an issue of proper diplaying of an email template. In some email clients the template is displayed with additinal gray frames around the columns, rows and cells. While in another, and inside Creatio in designer, it is displayed properly.
We are observing this issue with new and classic Outlook respectively. THe template is built in Classic UI. Did anybody face with the same situation?
it might be that the Classic UI Designer for Bulk Emails (with Classic UI being deprecated) is not updated anymore, and that is what is causing the rendering issues, when Email Clients are changing?
Point of attention - we noticed that bulk emails generated in Classic UI do not always render properly anymore in certain client versions of Outlook etc... Code behind the email has improved with the new designer
