We have activated the Service module. When an email arrives in a specific mailbox, a Case is created automatically. This email serves as the parent activity for the created Case. Inside the Case, we have a button whose purpose is to trigger a business process.
Is it possible that, when this button is clicked, the email (parent activity) of the Case is forwarded to a specific email address? If so, how can this be achieved?
When a case is saved with a changed status, the deadlines are recalculated by the process ActualizeCalculationTermsAfterStatusChange.
If a case is created using the basic record addition functionality in the [Cases] section, selecting a service (or another field affecting the deadline calculation) will automatically populate the deadlines by calling the service CaseTermCalculationService/CalculateTerms.
Is it possible to use a business rule or some other tool to have alternative names for sections based upon user type or user role?
Example: If User 1 logs in they see the section Leads, but if User 2 logs in they see the same section but with a different name?
Reasoning:
In public sector different departments depending on their role may want to use the lead object for different reasons. IN the world of Economic development they may call it leads, but in the grants space they would call it funding considerations. They both would have different DCMs but we are trying to not duplicate the lead object. just use it in two different ways.
The simplest approach is to create a new section with a different title based on the same entity. This allows you to assign a separate workplace to each department role.
Hello, Changing the section name just based on the users will not work since Creatio do not support dynamic section names. As suggested, you may use two different sections based on the same object. Or, you can have different section names for different cultures. However, the last method won't work if all your users have the same culture.
I am developing a custom Angular component to be used in a Creatio instance. As shown in the screenshot, it directly prompts for “Open source code.” Instead, I want to pass inputs to the component in the same way standard components handle input parameters.
Currently, in the Angular code, the input is being passed as shown below:
@Input() @CrtInput() url: string = "";
Questions:
What other approaches are available for passing input parameters to custom Angular components?
Also, which JavaScript library would you recommend for working with fillable PDFs?
