Hi All, we are trying to create an intake request page for mobile using the Freedom UI. We have one dropdown field (Field 1) that is mandatory. This field has 4 values. Based on the selection of value by user, we want to expose certain fields. Hence, we have hidden these fields until the value selection of Field1. But the business rules are not working to make these fields visible. Is this feature not available on the latest update to freedom UI in mobile?
When building folders or dashboards is there a way to do a "two months ago filter?" For example, if it's February can I get a filter for December? I understand there is a fitler for "60 days" ago but my organization tracks numbers by month.
We have several business units and for each business unit there is separate mailbox.
We are facing an issue when we create a case manually for a specific business unit then email should get triggered to the contact with the Business unit specific email but every time we create a case regardless of the business unit , the mail is triggered from a single mailbox.
That is set in the Sidebar properties. To view that, you'll need to view the Page settings, click the three-dot button on the top right, then select "Page settings". On that panel you'll see a button for "Manage sidebar parameters". There's an option for that there.
I am currently designing a Gifting CRM in Creatio, where many products require customization options.
For example: Product: Custom Print T-Shirt Customization options:
Size (S, M, L, XL)
Color (Red, Blue, Black)
Print Type (Screen print, Vinyl, Embroidery)
In the standard Creatio Product data model, products are stored as individual records (SKU-based). However, if I create a separate product for every combination, it will lead to a very large number of SKUs and difficult maintenance.
My Current Approach
I am planning to:
Keep a base product in the Product catalog (e.g., “Custom Print T-Shirt”)
Create a custom object/data model to store customization options (Option Groups and Option Values)
Link these options to the product
Store selected customization at the Order Product / Opportunity Product level