Время создания
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Business Process
backend
server-side

Hi Team,

I have to run a business process from C# script. I used below code, unfortunately not wokring

UserConnection userConnection = Get<UserConnection>("UserConnection");
IProcessEngine processEngine = userConnection.ProcessEngine;
IProcessExecutor processExecutor = processEngine.ProcessExecutor;
processExecutor.Execute("UsrProcess2Custom1");
return true;

URL:  Service that runs business processes | Creatio Academy

Help me with invoking Business Process from Server-Side (C#)

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mobile
IOS
notifications
push notification
8.3.1
Mobile_Creatio
Sales_Creatio_enterprise_edition
8.0

I have followed this guide: https://academy.creatio.com/docs/8.x/no-code-customization/bpm-tools/bpm-process-examples/set-up-push-notifications-for-mobile-users but I am not receiving iOS push notifications when these are sent. I can see the Creatio notifications are being sent, as they appear in the Creatio mobile app when going to the notifications tab, but I never receive any iOS push notifications.

 

I am using Creatio 8.3.1 and the latest iOS app version 8.3.5, and am on the latest iOS version of 26.1. I am logged into the Creatio mobile app when sending the notifications.

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Timer
DCM
Pause
8.0

Hello i put in a Timer based on Date SLA which is set to be 1 day after stage changed from Start to 1st Condition stage
 

Now when i change the stage to 2nd Condition Stage how do i pause the Timer? then i want to go back to 1st condition stage then the previous running timer is resumed not subtracted by the amount of time spent on 2nd Condition Stage

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Could_not_load_file_or_assembly_Terrasoft.WebApp.Loader”_after_Local_Installation

Hi everyone,

I am installing Creatio 8.1.2 Studio (Softkey, MSSQL) locally on Windows, and after completing the installation, the site fails to load with this error:

Could not load file or assembly 'Terrasoft.WebApp.Loader, Culture=neutral' 

The error points to this line in web.config:

<add name="FileWebEventProvider"
     type="Terrasoft.WebApp.Loader.FileWebEventProvider, Terrasoft.WebApp.Loader, Culture=neutral" />

🔍 What I checked so far

I searched the installation folder and could find only:

Terrasoft.WebApp.Loader.resources.dll

But the main assembly:

Terrasoft.WebApp.Loader.dll

does not exist anywhere in the installation folder, including:

  • /bin/
  • /bin/en/
  • /bin/kk-KZ/
  • All language folders

It looks like only resource DLLs were included in the installer, but the core DLL itself is missing.

❓ My question

Has anyone faced this issue before?

  • Is this a known issue with the Softkey / Studio version of Creatio?
  • Should the installer contain Terrasoft.WebApp.Loader.dll by default?
  • Do I need to reinstall or download a different Creatio package?
  • Can this DLL be restored manually from another installation?

Any help or guidance will be really appreciated. Thank you!

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Hello,

Seems like you either have no Terrasoft.WebApp folder or some files in it missing. Try to request proper binary files from our support.

One more idea is that your IIS user doesn't have access to this folder. Try to distribute full control rights to 'everyone', restart the website and flush redis.



Best regards,
Alina

Alina Yakovlieva,

Hi Alina, thanks for your response!

The installation package I am using is working correctly for my colleagues, so the issue doesn’t seem to be with the installer itself.

However, on my system, after extracting the setup ZIP file, the IdentityService folder appears as a compressed (zipped) folder instead of a normal folder. Because of this, the files inside it (including required binaries) are not extracted to the Terrasoft.WebApp and related folders.

I believe this is the reason why some DLLs like Terrasoft.WebApp.Loader.dll are missing during runtime.

What I have tried:

  • Extracted using 7-Zip
  • Extracted using Windows “Extract All”
  • Unblocked the ZIP file before extraction
  • Tried extracting to a simple path (C:\Creatio)
  • Ran extraction and installation as Administrator

But even after these steps, IdentityService is still showing as a ZIP after extraction, which means the folder is not being unpacked properly.

Request for guidance:

Could this be due to:

  • Windows ZIP extraction limitations?
  • Corrupted download?
  • A packaging issue in this specific Softkey version?

And what is the recommended way to correctly unpack the IdentityService folder so the missing binaries get placed in the Terrasoft.WebApp\bin directory?

Any suggestions to fix the extraction issue would be really helpful. Thanks!

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