Hi Team, 

Critical issue -

We are transferring our package from dev to prod site and package migration is successful but source code files are not transferred from dev to prod - 

In dev site there are total - 35 source code files


But in prod only - 25 files. 



Package migration is not throwing any errors its always successful but when I see the application hub I noticed that it only shows package with timestamp till 12 June 2025



Can you please help us why is this happening in the system?

Thanks

Like 0

Like

1 comments

I suppose that the IsChanged boolean of SysSchema table is related to what is taken in account in the zip. So I think some of your code have IsChanged = false in your package.

Show all comments
Studio_Creatio
8.0

Like 0

Like

1 comments

Hello, 

 

For further investigation we recommend to contact Creatio Support team by e-mail - support@creatio.com

 

This issue seems to need deeper analysis. 

 

Thank you for reaching out!

Show all comments
deactivate
studiocreatio
baselookup
Baseentity
Studio_Creatio
8.0

Hey Community 
I’m trying to enable record deactivation on an object that inherits from BaseEntity. The object is also used as a lookup in several other objects. From the documentation it looks like the “Allow records deactivation” option is only available for BaseLookup objects.

Has anyone found a reusable approach—perhaps a utility class —that lets a BaseEntity behave like a deactivatable lookup? I’m aware I could add an IsActive Boolean column, but that would require adding filter logic everywhere the object is referenced, which I’d rather avoid.

Any pointers or examples would be greatly appreciated.

Like 0

Like

1 comments

Hello,

when adding a record inline of detail list, is it possible in code to set default value for Lookup column?

Thanks.

Like 0

Like

1 comments

Here is a code sample on how I solved it, maybe it helps somebody:

handlers: /**SCHEMA_HANDLERS*/[
    {
        request: "crt.HandleViewModelAttributeChangeRequest",
        /* The custom implementation of the system request handler. */
        handler: async (request, next) => {
            if (request.attributeName === 'GridDetail_u6gv7vy_ActiveRow') {
                const activeRowId = await request.$context.GridDetail_u6gv7vy_ActiveRow;
                const gridDetail = await request.$context.GridDetail_u6gv7vy;
                const defaultType = await request.$context.UsrLookupFileType;
                gridDetail.forEach((item) => {
                    if (item.attributes.GridDetail_u6gv7vyDS_Id == activeRowId
                       && !item.attributes.GridDetail_u6gv7vyDS_Type
                       ) 
                    {
                        item.attributes.GridDetail_u6gv7vyDS_Type = defaultType;
                    }
                });
            }
            
            return next?.handle(request);
        }
    }
]/**SCHEMA_HANDLERS*/


Please change "GridDetail_u6gv7vy" name to your list name and also attribute names ("item.attributes.GridDetail_u6gv7vyDS_Id" or "GridDetail_u6gv7vyDS_Type").

Show all comments
DCM
#progressbar
Studio_Creatio
8.0

Hi Everyone,

image showing update dcm button

We changed our DCM structure/case.

However it seems we need to manually click on the refresh button for all records.

Is there an automatic or a SQL method to update the DCM for all records.

Thanks

Like 0

Like

1 comments

Hello Rohith,

After reviewing your inquiry, I would like to inform you that, unfortunately, it is currently not possible to update all existing DCM records to the newly created DCM version in bulk. At this time, the case version can only be changed manually for each record individually.

However, a request has already been submitted to our R&D team to evaluate and potentially implement this functionality in a future release.

Show all comments
AISkill
Studio_Creatio
on-site
local instance
8.0

Hi,

Is Creatio AI not available for local deployments(8.2.2)? if not is there a way to purchase the licence and install it on local instance? 
I tried to use the AI but it says "Authorization failed".

Like 0

Like

2 comments

Hi! 

Right now, unfortunately, Creatio AI is available only using Creatio Cloud Service. To connect it to your local deployments - feel free to ask our support team for help.

Okay thank you

Show all comments
compilation
Studio_Creatio
8.0

i have installed creatio on windows 11 pro but when i tried to run first compilation it throw an error without any reference, id or code number ,  when i tried for win-10 pro , it worked, but i need to work on win-11 pro . so what i do.

Like 0

Like

1 comments

Hello,

Windows version has no impact on application compilation.

If there is issue with site deployment on premise, please follow this instruction:
https://academy.creatio.com/docs/8.x/setup-and-administration/on-site-d…


Best regards,
Ivan

Show all comments
clio
#ClioExplorer
Studio_Creatio
8.0

Hi,

Can we use clio utility to download package from cloud instance? I tried and its giving me an error - Object reference not set to an instance of an object

Like 0

Like

1 comments

Hello, 

Yes, you can connect a cloud site to Clio. Please refer to this post for instructions on how to connect: https://community.creatio.com/questions/cloud-sites-clio

However, please note that if you face any issues while using it, you should contact the developers on GitHub for assistance, since we do not provide support for this functionality.

Show all comments
logo
export
Studio_Creatio
8.0

Hi, we modified our application logo in Logo Customization page.

Now we want to export the logo in the application package to import it in another environment. What are the steps to achieve this result?

Like 0

Like

3 comments

Can you clarify which logo you're referring to? If it's the Creatio logo image, those are stored in system settings. Search for logo in system settings and you'll see the settings those are stored in.

Ryan

Ryan Farley,

I refer to the logo you configure from here: logo customizationlogo

Are they also saved in system settings?

Silvia,

Yes those all get stored in system settings. Those logos are in:

  1. LogoImage
  2. MenuLogoImage
  3. HeaderLogoImage
  4. ConfigurationPageLogoImage

Ryan

Show all comments
Add-on
marketplace
FUI
FreedomUI
Studio_Creatio
8.0

Dear All,

Would you know when the add-on Advanced list setup for Creatio is going to be redeveloped for Freedom UI? 

The use case is to customize section list view for a specific folder in FUI for an individual user. 

https://marketplace.creatio.com/app/advanced-list-setup-creatio

Best Regards,
Jacek 

Like 0

Like

2 comments
Best reply

There is already some of the functionality mentioned in that marketplace addon built into Freedom UI - the ability to set up the lists for specific folders is possible OOTB. All you need to do is go into a folder, click the 3 dot menu on the list selecting `Save list settings for "Folder Name"`, and then you can change the column setup to how you want it to be for that folder:

Just as a note, you have to do the "Save list settings for X" step before you start making changes to the column setup, as any changes made before clicking that button would be made for the "base" column setup until a specific list settings is saved for that folder.

There is already some of the functionality mentioned in that marketplace addon built into Freedom UI - the ability to set up the lists for specific folders is possible OOTB. All you need to do is go into a folder, click the 3 dot menu on the list selecting `Save list settings for "Folder Name"`, and then you can change the column setup to how you want it to be for that folder:

Just as a note, you have to do the "Save list settings for X" step before you start making changes to the column setup, as any changes made before clicking that button would be made for the "base" column setup until a specific list settings is saved for that folder.

Harvey Adcock,

Thank you Harvey. Appreciate your time and helping out with this topic! Have a great day!

Show all comments